I bought an iphone 4s from the apple store in HK, the model of the phone is A1387. Would it work if I use a sim-card using CDMA EV-DO Rev. A technique?

Question

I bought an iphone 4s from the apple store in HK, the model of the phone is A1387. Would it work if I use a sim-card using CDMA EV-DO Rev. A technique?

Answer 1

Based on this issue, I have contacted Rogers. The procedure was very time consuming as I spent over 4 hours on the phone with multiple service reps, supervisors, and managers. This has cost me over $40 in long distance charges just for this phone call. In addition, they made me aware that I was sold an iPhone 4s that was locked to Rogers. Rogers charged me $57 for this unlock, and they said they could not waive this fee because it goes through apple. The typical procedure when apple sells locked phones, is that a replacement phone would be given to me free of charge by apple. I just do not understand why the service rep told me that the phone was unlocked, when actually the supervisor at Rogers confirmed that this device was originally locked to Rogers (traced from imei). I deserve compensation, and would like to hear a prompt response from apple with regards to this matter.