I bought an iphone 4s that was purchased from an apple store in canada and the iphone won't work here in south africa. what can i do?
please help
Do you mean that it is carrier locked?
You would have to contact the carrier to which it is locked and see if they offer unlocking and if you qualify.
Or does "won't work" mean something else?
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ok..so i was on my iPod 5g listening to music and the sound just stopped working. And whenever i turn up the volume it says that there are headphones in. and my iPod is brand new. please if someone can help it would be awesome!
Try:
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Go to Settings > General > Reset and tap Reset All Settings.
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Hi Monkey_Dawg,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/ht4914
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
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I bought my iPad from an Apple store, so when will the iOS 7 update come through? Or, when is the update being released?
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
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I purchased a few days ago an unlocked iphone 5 from an apple store at Barcelona in full price of 667 euros and i can't get it to work with my carrier.
I live in Israel and there is no way i can contact that store.
I tried looking for a relevent place to ask this question or get help but this site won't offer any for my kind of problem.
can someone please give me an advice what to do?!
Is there a chance i've been fooled to believe it is unlocked and it really isn't?
Thank you very much for your help, i will appreciate it very much!When i try to activate the iphone both via Wi-Fi and via connecting it to iTunes i get the following message:
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Trying to watch a tv show on iTunes that was purchased on my Apple TV
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Never mind, found it.........
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I have received a receipt to my email address from an apple store in Perth Australia. No purchase history on my iTunes account but clearly someone else appears to have given my iCloud email...has this happened to anyone before? Should I be worried that someone has access to my account and emails. I sent a query to Apple and received a generic non answer......typical.
The purchase history on your iTunes account will only show purchases from the iTunes stores (iTunes, app store, ibookstore, Mac app store), not from Apple online or bricks-and-mortar stores.
Does anything show on your credit card ? If the email is genuine then it's possible that your and their email addresses are similar and that they gave the wrong id (or the store typed it incorrectly), it doesn't necessarily mean that anybody has access to your account.
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Why does Apple not allow purchases from different "apple stores"?
Why pigeon hole people and restrict them from Purchasing Apps from whichever country they want to? Is this just another example of Apple's need to Control people?
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I have an iPhone 5s that no longer makes nor receives phone call, the time will never stay corrected. Anyone with any thoughts?
samjohns146,
Making sure you can use your phone when you need it is certainly a concern of every consumer. I am sorry to hear you are having trouble with your phone but you have reached the right place for assistance. Has your phone completed any recent software updates at all? Let's try resetting the network settings http://vz.to/1ovdCBD to see if that resolves the issue. Please keep us posted on the outcome.
CandiceH_VZW
Follow us on Twitter at @VZWSupport
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