I bought an IPhone 5 in the US last Jan. The bettery was tested problem at my local Apple Store in Shanghai, China. Must I send it to the store where I bought it or Can any Apple Store in the US help me repair it? Thank you.
Recently, my Iphone shuts down at 50%+ bettery. My local Apple Store told me that the bettery was tested problem and needs to be repaired or changed. Since the phone is still under a year warranty, I was suggested to return it to the US Apple Store for help. Please let me know if I can send it to any store in the US or the store where I bought. Also, I don't find the email receipt. Will it be a problem for repair? Your quick response will be very appreciated. Thank you.
One more question. Can it be down without the receipt? If yes, I will send the phone to US immediately before warranty expired. Thank you.
Similar Messages
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I bought the APP Sasol Birds. 146MB of the 147,5MB downloaded without any problem. The download stopped and first the error code 3259 and later the error code 8012 appeared. Can someone help? I want the download to be completed. Thank you. Pieter Strobos
Maybe your firewall or security software are preventing the download from finishing. You could try disabling them until you finish the download
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hi i updated my iphone 4 with itunes and now i cannot use my phone as i keep getting error 16 after trying to restore my phone....i cannot afford to replace ..can any body help me...the phone is out of warrenty so apple do not want to know....please any help
https://discussions.apple.com/message/23100453#23100453
more hits from the search
https://www.google.dk/search?q=restore+itphone+error+16&oq=restore+itphone+error +16&aqs=chrome..69i57j0l5.11485j0j7&sourceid=chrome&espv=210&es_sm=93&ie=UTF-8 -
Hi, my product is under warranty and has a power button issue. Greek dealer doas not support it becouse I bought it from the us. wharT shall I do.Thank you
It can only be serviced in the country where it was originally sold. Take it back to the US or send it to someone you know there to take it in for service.
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My phone is stuck between off and on. It has a white, slash circle going around and around. The button on top doesn't seem to do any good. The phone is only 31 days old. Please write back, I can't use it to even call in an emergency. Thank you
I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot! -
I can't access the itunes store. I get a message referring to error (-54). Any suggestion? My itunes version is 11.1.3. thank you.
I have the same problem on XP sp3. This is since the appearance of TuneUp. Again a so-called "useful" application.
Apple Programmers, please K.I.S.S. Keep It Simple and Stupid. I do not want to be suggest to do something, I don't want to be warned of this of that, Geniused or pinged... In the past, Itunes loaded on my pc in less than 10 seconds and it worked. Now, It blocks my computer and I can not buy music anymore !!!!! Apple programmers, you are working against your business !!!!!!!!!!!!!!! I want a LITE version !!!!
A very disappointed and disillusioned customer -
After the IOS7 update, i can no longer use my imessage and facetime. It says "waiting for activation" and tried to log in on my apple id but it turned out to connection error. Please help me guys! Thank you.
Have you tried to reboot your phone(hold home and lock button simutainiously)?
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I have lost my ipad and alr bought a new one but somebody still uses my game center ID to play my game even I have alr changed my password for GC.what can i do to stop them to use my one? Thank you
I need answer from anyone can do too.
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The iBooks page on my iPad2 has locked. I cannot move on the page. I can close the page, and everything else is working fine. THis happened in the middle of a download. Does any one have any ideas for unlocking, resetting, or somehow getting the iBooks page to work? Thank you.
Just re-set the App -
Open the App
Hold down the power button until the slider appears
Hold down the home button (Don't use the slider) Until the App Closes
You might lose your place, but shouldnt be too hard to find it again... -
Hi, I can't restore my iphone 4. When he's about to finish the restoration, it stops. Don't let me turn on the iphone, and only show me the apple icon, or a "load itunes" icon. Someone can help me please? Thank you!
We are users like you and won't be able to extend your warranty. You will need to physically return the device to the USA for warranty service as you probably already know. Here is an article that deals with error #2001: Resolve iOS update and restore errors
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My all Apple can't connect to iTunes Store. Can you help me please. Thank you
<Email Edited by Host>As these are public forums (you're not talking to iTunes Support here) I've asked the hosts to remove your email address from your post (posting it is an invitation to receive spam).
There are problems with the store that are affecting a number of users : http://www.apple.com/support/systemstatus/
As I'm a fellow user I don't know when it might be fixed, but you could check that page occasionally to see when it's back up. -
Hi, I am interested in upgrading to snow leopard but I've heard in some cases it messed up peoples computers. Is there any advantages in upgrading to Snow Leopard from Leopard? Thank you in advance for the advice points will be given to multiple users. Here are my computer specs (Leopard 10.5.8.)
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 800 MHzYou need not upgrade unless there is something you do that cannot be done unless you upgrade. Upgrading OS X doesn't mess up anyone's computer. Users mess up their computers.
Your model has 2 GBs of RAM which is adequate for Snow Leopard although 4 GBs would be better. Upgrading to Snow Leopard will cost $29.00. You can order from Apple's Online Store. Here's a good procedure to follow:
How to Install OS X Updates Successfully
A. Repair the Hard Drive and Permissions:
Boot from your current OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
B. Make a Bootable Backup Using Restore Option of Disk Utility:
Open Disk Utility from the Utilities folder.
Select the destination volume from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the destination volume from the left side list and drag it to the Destination entry field.
Select the source volume from the left side list and drag it to the Source entry field.
Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
C. Important: Please read before installing:
If you have a FireWire hard drive connected, disconnect it before installing the update unless you will boot from this drive and install the update on it. Reconnect it and turn it back on after installation is complete and you've restarted.
You may experience unexpected results if you have installed third-party system software modifications, or if you have modified the operating system through other means. (This does not apply to normal application software installation.)
The installation process should not be interrupted. If a power outage or other interruption occurs during installation, use the standalone installer (see below) from Apple Downloads to update. While the installation is in progress do not use the computer.
D. To upgrade:
Purchase the Snow Leopard Retail DVD.
Boot From The OS X Installer Disc:
Insert OS X Installer Disc into the optical drive.
Restart the computer.
Immediately after the chime press and hold down the "C" key.
Release the key when the spinning gear below the dark gray Apple logo appears.
Wait for installer to finish loading.
E. If updating:
Download and install update(s)
Use Software Update, or
Download standalone updater(s). -
I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
iPad 2 Wi-Fi + 3G, iOS 6.1.3
iPad 2 Wi-Fi + 3G, iOS 6.1.3
<E-mail Edited by Host>
iPad 2 Wi-Fi + 3G, iOS 6.1.3Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you need to contact iTunes Support then you can do so via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have called my bank and they told me there is no problem with the credit its the appstore that jammed my account so please if you can try and deduct from my account ill be very gratefull thank you
iPad 2 Wi-Fi + 3G, iOS 6.1.3Jonijo88 wrote:
I,m sory but whin i go to supprt thay opin this bage and no another way that is let me wrait here and this problem is not first time it is happen with me evry time so jast whin thy fixed this problem i will stope wraiting here
For God's sakes, look harder...
http://www.apple.com/support/itunes/contact/ -
i had a software (something 6) come up on my iphone so i pressed yes, since then after restarting on its own it keeps saying no sim ! even though my o2 sim has been there all the time?? ive complety restored my iphone still doing the same, help!!!!???
Dude or hot-spur,
Not fishy at all!!!! You really think I would have taken any more of my time to post a bogus rant? We'll no, it is unfortunately all true. I want to hear from anyone who is experiencing such problems not anyone else that wants to put there two cents in. I really don't need anymore hate or negativity. Just people's experiences because I feel like I am the only one having so many problems. Thank you
Yes, I have had some unfortunate bad luck to have so many problems at the same time, but some of them are just things you cannot do on the new OS.
Thank you again
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