I bought an iphone 5 where the warranty goes up to May 2014. On 22/02 I did the update of iOS 7.0.6 and the same was without service. The model is the A1429 which has no assistance in Brazil. How should I proceed? thank youI bought an iphone 5 where th
I bought an iphone 5 where the warranty goes up to May 2014. On 22/02 I did the update of iOS 7.0.6 and the same was without service. The model is the A1429 which has no assistance in Brazil.
How should I proceed?
thank you
Take it back to Apple in the US where the iPhone originated ,any Apple Store genius bar will look at it under warranty
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Try this support document http://support.apple.com/kb/TS3694 and look at this section.
Unable to contact the iOS software update server gs.apple.com
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Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
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Hello, Jdragone.
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http://support.apple.com/kb/HT1923
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Or any other suggestions please? ThanksAs pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.
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When you go to Settings > WiFi and see your network name does it have a padlock icon to the right of the network name? If so it is a secured network with a password.
How did you connect to your network from the iPad? From Settings > Wifi? Was a network password requested? Was it accepted?
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< Edited By Host > -
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http://support.apple.com/kb/ts1814
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