I bought an iphone 5s used from virgin mobile
Ok I bought this 5s from a guy on internet and the phone is locked from virgin, so I would like to used with that carrier, but I'm thinking about buy a sim through amazon and then, activat it but this iPhone has a sim card already so my question is what can I do?
Take it to the carrier its locked to or virgin and they will sort it all out for you
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I bought a iphone 4 a few months ago, used from a store .. i had to currently restore and update my phone today due to it saying connect to itunes it wouldnt do anything else so i did other wise, now my phone turns on but wont go past the apple id and the orginal owner still had there apple account in the phone and its asking for that account to actiavte the phone again and not mine , im stuck and dont no what to do i just want my phone to turn on again
please help !
thanks !!!You have encounter Activation Lock, the antitheft feature of the iPhone. The previous owner did not remove the phone from their account. The phone cannot be used until they do. Return to the store and let them sort this out. It is very unusual for someone to "forget" to disable activation lock, as it is necessary to do so to erase personal information on the phone. So it is quite likely you bought a stolen phone.
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If i buy Unlocked Iphone 5s from Virgin Mobile can i use it with other operator?(In Europe)
If i buy Unlocked Iphone 5s from Virgin Mobile can i use it with other operator?(In Europe)
You need to clarify where you are as Virgin Mobile are a Global Mobile Virtual Network Operator (MVNO) brand however the terms and offers differ in each country.
If you are in the USA the brand is actually franchised and operated by Sprint .
Operating on Sprint CDMA and LTE frequency bands.
The CDMA radio will be provioned to work off of the Sprint towers - This IS locked down and can't be used on any other network -for instance Verizon.
The phones GSM Sim card holder and radios should be unlocked but we won't know for sure until the handsets are available to test.
The models in question are the A1453 - 5S ad A1456- 5C- these support the most channel frequencies of any iPhone , however NOT the all important European LTE band 7 (2600mhz)
So it is highly likely that the Virgin USA model will have unlocked SIM and GSM support will work on all European 3G and most earlier 2 and 2.5G networks however may have patchy to no European LTE support.
Note that comment reqarding 2G (GPRS) and 2.5 G (Often called Edge) - A number of European countries and mobile operators are re-provisionng (reusing) frequencies in the 800mhz spectrum to 800DD (digital) for future LTE and where this takes place normal subscibers without LTE contracts will loose service in some areas.
This is already taking place in the UK - Beware.
Virgin Mobile UK are not currently an Apple iPhone dealership.
And other countries with the band including Canada, France and India I have information about. -
I bought an iphone 5 unlocked from verizon. Can i use it in Greece with vodafone carrier?
I bought an iphone 5 unlocked from verizon. Can i use it in Greece with vodafone carrier? or is ti better to buy on from AT&T?
Verizon is cdma - no sims card Att is simms card based I would contact Vodaphone and get their opinion of the situation (i believe there technology is sims based) http://www.vodafone.co.uk/personal/index.htm to help you make the correct decision.
I would also explore the unlocked option with them (greece vodaphone) and a states based carrier (att) so you can use the phone in the states and eu if you travel -
I bought iPhone 5s no-contract phone from virgin mobile...can it be unlocked to gsm carrier
Their phones are CDMA and locked to Virgin Mobile service only.
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I just updated my iPhone 5 from virgin mobile to ios7, and upon the normal setup i find that i my sim card is not being read; apparently now it isn't supported. please someone help me.
my iphone is and has been locked to one carrier. all i've done is a software update to ios7, like all the other updates since i bought the phone when it was released. same carrier, same sim card. :/
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I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.How can i do it?Now I live in Myanmar(Burma).Please can you help me?........
<Personal Information Edited by Host>RichardRicardo wrote:
I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.
Sorry... But... The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.
There is No Workaroud for Activation Lock. -
I bought an Iphone 4S 16Gb from softbank - Japan. I would like to buy an active code for my Iphone, how can I do and where can I buy?
That iPhone is useable only on the softbank network. Softbank does not
unlock iPhones for use on other networks. Sell that iPhone to someone who
can use it on Softbank and use the money to buy an iPhone that will work
with your wireless provider. -
Just about to get a iphone 5 from virgin mobile, the "virgin" in the top left corner is throwing me off, if i unlock it will it go away?
Welcome to Apple Support Communities
That will go away if you use your iPhone with another carrier's network, but in that case, you will see the name of that carrier at the top left corner. That means that the Virgin text at the top left corner has nothing to do with having the device locked, but it shows because you are using a Virgin SIM card -
I bought my iPhone 4 locked from USA. I leave in Cyprus and i want to know if there is a way to get it unlocked. Could it be changed to an unlocked one with a fee paid to apple.
If you purchased the phone from a person, you need to find out which carrier they used and go to them to see if the will unlock it. If you purchased it from a carrier, give them a call to see what they will do.
Just like atlantabrave said...Apple does not unlock phones. -
I have just bought my iphone 4S 32GB from three weeks ago and 'am facing a problem that in the middle of my calls it suddenly says call failed and it keeps on doing it every call i make .. I Don't know what to DO Please anyone help me i've got OS 5.0.1 and it's factory unlocked i've boughted from USA and it was sent to me where 'am living now in Egypt ...ANy Helpppppppppp Pleasee
try general>settings>reset>reset all settings and start up as an new phone.
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If I bought my iPhone in America from an Apple Store and have the receipt can I return it to a Japanese Apple store? Yes it is within 30 days, I bought it July 21st, meaning it is within 15 days, as well.
I would doubt it, but there's nobody here who can speak on behalf of Apple. Phone the Japanese store: they will know far better than us fellow users.
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I bought an iphone in Singapore from SingTel but have hardware fail.. what shall I do
Hi,
I bought an iphone in Singapore from SingTel but have hardware failure ( it can't be turn on at all after 2 moths of usage)..
1) what shall I do? Shall I go to the apple care to repair/replace it? or go back to SingTel?
2) I head from friend that the singapore iphone model is always end with ZA, if I replace my phone will I get back the same Singpore orginal ZA version or it will be some refribushed version from USA such as model end with LL from AT&T?
3) where can I get a official copy of the country vs iphone model from apple website?
Many thanks,
DuDu..DoDo..DudoDuDu..DoDo..DuDo wrote:
Hi,
I bought an iphone in Singapore from SingTel but have hardware failure ( it can't be turn on at all after 2 moths of usage)..
1) what shall I do? Shall I go to the apple care to repair/replace it? or go back to SingTel?
You address it with whomever provides service in your country... whether that is Apple or the carrier.
DuDu..DoDo..DuDo wrote:
2) I head from friend that the singapore iphone model is always end with ZA, if I replace my phone will I get back the same Singpore orginal ZA version or it will be some refribushed version from USA such as model end with LL from AT&T?
Seriously? Why in the world would Apple ship a carrier locked AT&T iPhone to Singapore to replace your device? Apple, or the carrier that provides warranty service provides replacements appropriate for your country. They do not ship warranty replacements around the world.
Also, I think your friend is full of manure. iPhone model numbers do not vary around the world, at least I've never seen or heard of that sillyness.
DuDu..DoDo..DuDo wrote:
3) where can I get a official copy of the country vs iphone model from apple website?
No such listing exists.
Bottom line... ignore your friend (they obviously have no clue what they are talking about) and contact your carrier or Apple in Singapore and address the warranty replacement with them. -
I bought my ipod shuffle used from a friend and it isn't recognized in iTunes. I wondered if anyone knew how to reset it to factory settings and for me to be able to use it as my own.
... Does anyone know if it would be backed up somewhere else,
If you do not know if you backed up your computer, how could someone else know?
Everything you downloaded from iTunes can be downloaded again:
Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519 -
I purchased iPhone 5S unlocked from T-mobile. But now I am in India and I want to use India's Vodafone GSM. What should i do ?
Put the Indian sim card in the phone and start using it, that is always assuming that you have not first activated the phone using the T-Mobile sim card, in which case the Indian sim card will not work as the phone will become locked to T-Mobile and you'll have to get it unlocked by them.
If not, put the Indian sim card in the phone to activate it and then start using it.
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