I bought an iphone after restoring but i can't activate it because i don't have the previous owner iCloud account and i don't know where and how to contact him what should i do to have my phone activating
i bought and iphone but i can't activate it because i don't have the previous owner icloud account and don't know either how and where to contact him so what sould i do
Find a way to contact whoever you bought it from. If you can't do that, turn it over to the police. The phone is probably stolen. There is NO WAY past the activation lock without the credentials for the Apple ID that was used to lock it.
Similar Messages
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I got a used iphone 4s from a pawn shop and I cant activate it because I dont have the past owners icloud info is there anyway to unlock it and put in my information?
Take it back to whomever you purchased it from and ask for a refund. There is no way to get past the "Activation Lock".
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What can I do to active my new iPhone 5s if I don't have the previous owner apple ID because I don't know him.
So the trick here is at what point are you getting stuck? You'll know whether or not you can use the device after you've restored it in iTunes. If the previous owner had not removed their iCloud account (or turned off Find My iPhone) before you do this, then the phone is forced into Activation Lock (which you'll likely see after restoring the device, upon setting it up). If this is the case, you either HAVE to contact the previous owner and have them help you type in their password or remove the phone from their iCloud account by logging into iCloud.com, or if you can provide valid proof of purchase you may be able to get support through AppleCare or an Apple Store. Otherwise, see if you can return it! Good luck!
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I bought a used iphone5, I got it activated but my carrier won't let me have the phone until I get the password from the previous owner but the passwords we were given don't work. Is there a way I could switch icloud user to my account without their password? Otherwise, can't I use the phone to atleast call and text without being signed into icloud account?
Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
When I open iTunes, this window pops up. "A required component is not installed. Please reinstall iTunes. (-42076)" I have not been able to sync my iPhone after restoring it. Can anyone help?
Download iTunes 11 from the Apple site and reinstall. The error message was quite plain in telling you what to do to resolve the error.
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Hello, I bought an iphone from Japan but I can not make calls fom him, his number is 012417004140945. Please help me."
Get SIM from the carrier who sold the iPhone.
Or Get it unlocked from them if they offer unlocking service.
If it is from SoftBank, they don't. -
HT201441 if previuse owner not with me if i cant contact him what should i do
if previuse owner not with me if i cant contact him what should i do
There is nothing you can do about Activation Lock until you contact the previous owner. Until then you have a paperweight that looks like an iPhone.
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I have a factory unlocked Iphone 4S, it worked fine but it was often lossing signal and going into search, I decided to restore, but now can not activate it, a message can not be activated because the server is temporary unavailable try again later, I have tried this for 3 days, any suggestions?
yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries -
hello
I can't reinstall osx lion from internet, and display a message"cannot find installation information ,please contact applecare, what should i do?
thanksI'm no Lion expert, but I believe you can boot from the Recovery partition by pressing the Command and R keys on startup, then reinstall.
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I bought an iphone5 but cant activate cause it linked to the previous owners icloud
I bought an Iphone 5 online 2nd hand but cant actavate it cause its linked to what i think is the previous owners icloud but the owner wont return calls to me
Find My iPhone Activation Lock- Removing a device from a previous owner's account
iCloud - Find My iPhone Activation Lock in iOS 7 -
I have an account from Australia but I now live in Switzerland. I bought a Swiss Gift Card but I can't redeem it because I have 41 cents left from my Australian Gift Card. Please help me !
The only way to get rid of those little leftover balances is to make a request to iTunes Customer Service:
http://www.apple.com/support/itunes/contact/
Once they get it zeroed out, you will be able to enter your new Swiss billing credentials. -
I have just got a iPhone 4S and it's still registered on the previous owner iCloud and I can't seem to change it to my I cloud help please
As deggie said, you are the victim of Activation Lock. Activation Lock is described here:
http://support.apple.com/kb/PH13695
Either you need to contact the previous owner to release the phone from Find My iPhone, or if you cannot contact the previous owner, it is likely you received a stolen iPhone and it will be useless to you. -
i brought an iphone 4 from my local cash converters but it is locked to the previous owner"s account how do i log in to mine ???
Return it and get your money back. There is no way past the activation lock. There is a very high probability that the device is stolen.
If they won't give you your money back, turn it over to the police. -
HT201441 i bought an iphone4 with the previous owners apple account id and no way to contact them
i want to reset this phone to factory settings but it has the previous owners apple account id
password that of course i dont know and i have no way to contact them i bought this phone at a flea market the past weekend .Can i do this myself or do i take it to a apple store?I'm afraid that if the previous owner has locked the phone, only he can unlock it, either by giving you the ID and password or by removing it from his list of devices (which he should have done before selling it on).
As you cannot contact him, you will be unable to use the phone. There is no way round this - taking to Apple won't help. Your only option is to take it back to where you bought it and try to get them to refund your money, as they have sold you a useless device. -
I bought over a Mac Book Pro from a friend. I can't update iPhoto and other apps as it seems like these are tagged to the previous owner's account. It basically requires me to sign in to my fren's account which is absurb! Because iphoto comes with mac isn't it?
Contact your "friend." Have him set up the MBP for your with your own account, settings and passwords. You are not running IOS 5.1. That is for iPhone and iPad users. What OS are you running? Did he give you the OS installer disks?
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