I bought an Iphone from a yard sale because the person selling it said it wouldnt charge. Well we got it to charge but it has all her information on it and my mom set a restriction code and forgets what it is. I have no clue what to do. do you
I bought an iphone from a yard sale because the person said it wouldnt charge. I got it to charge but it has all her information on it. My mom also put a restriction code on it and forgot it. I am afraid if i take it to an apple store they will think i stole it. I have no clue what to do. Please help me.
Put the phone into recover mode
http://support.apple.com/kb/ht1808
Similar Messages
-
Hi I bought an iPhone from my friend who forgot the username and password, and now my iPhone Aktyvyshn code and that it wants to register Forgot your password to her email, please guide me
You can NOT do so. Only the owner of the account used to lock the phone can remove it. Instructions for how to do so can be found within or linked from within the document I already linked to.
Activation lock is an anti-theft feature designed to make the device useless to anyone other than the rightful owner.
If your friend refuses to give your money back and can not or will not remove the activation lock, there is a fair possibility that the phone was not theirs to sell in the first place. -
Hello,
I have an iPhone 4S 32Gb White AT&T, product part No. MC921LL/A, Serial No. C39GMLPWDTDC
I bought this iPhone from Apple Retail Store (from Fifth Avenue, NY) for the full amount. Now it does not work with my SIM card only works with AT&T. I restored the phone several times, but I have not received "Congratulations your iPhone has been unlocked". Please activate my iPhone to work with different SIM cards
Thanks,
Best WishesWhen did you buy it?
Apple did not begin selling an unlocked version of the iPhone 4S in the US until 11/11/11. I believe it went on sale only through the online store at that time. I'm not sure if it's available at retail yet.
What you purchased was a phone without a contract commitment. It is still locked to AT&T. AT&T will NOT unlock iPhones for any reason. Return it and get your money back, then use that to purchase an unlocked phone. -
I bought this its either a 4s or a 5s at a yard sale and it keeps telling me i need there account info and they have moved i have no access to that so what do i do now did i waste 250.... please help.....
Use iTunes to restore your iOS device to factory settings - http://support.apple.com/kb/HT1414 - "You can use iTunes to restore your iPhone, iPad, or iPod touch to factory settings and the latest version of iOS. Restoring iOS software deletes all your data and content from your device, including songs, videos, contacts, photos, and calendar info."
You may encounter problems fully restoring if Activation Lock is active - http://support.apple.com/kb/HT5818 -
my iphone is disabled. how do I restore it?
You'll have to use a computer to restore your phone. If you hold down the home button while plugging your phone into your computer itunes should recognize that it is in recover mode. Then you'll have to restore the phone as new.
-
Explained in Top
Just reinstall OS X. Boot up your Mac from the OS X installation disc and follow the instructions. Before you select the installion hard drive, choose Utilities > Disk Utility from the menu bar. In Disk Utility, select the hard drive and choose "Erase". Then close Disk Utility and install OS X.
-
ERROR: "The iPhone could not be synced because the sync session failed to start.?"
I have iTunes 10.5 (whatever the most updated is) with the new iPhone 4S. Its new, i never dropped it, and i'm 99.99999% confident there's nothing wrong with it.
With that in mind, these last few days this strange error, "the iphone could not be synced because the sync session failed to start"... It used to sync properly but now it just doesn't sync at all.
I have Windows Vista also. This is not normal and i've never seen this before.
What can I do to fix this error?The way I fixed this (though I'm using a iTouch 4G): disconnect your iPhone from the computer, shut down iTunes, then reset your iPhone by holding the Power/Sleep & Home buttons together for 10 seconds. Restart iTunes, then when your iPhone restarts, reconnect it to the computer, and everything should work fine
-
I bought an iPhone from someone and there iCloud account is still on the device. I would like to know how to skip this step or add my own. I have never had an iPhon before so I have no idea what I am doing. Can someone please help me????
Only the previous owner can help you. They either need to provide you with the ID and password to delete the existing account, or erase the device and remove it from their account as explained here: http://support.apple.com/kb/TS4515. If they aren't willing to do that, return it and ask for your money back.
-
I bought my iPhone from Verizon and having their service. Does my iphone has a default SIM PIN?
The 4G LTE SIM card in your device contains information about your plan, device and more. You can set a SIM PIN so others won’t be able to access that information if your SIM card is removed from your device.
If you remove your SIM card and insert it another device (e.g., when you upgrade to a new device), you’ll be asked for the SIM card PIN. You can find your SIM card PIN in My Verizon if you’ve forgotten it. Or, if you’ve entered your SIM card PIN unsuccessfully 3 times, you’ll need the PIN Unblocking Key (PUK) to unlock your SIM card again. After using the PUK, you’ll need to create a new PIN for your SIM card if you want to secure it again.
To locate the SIM PIN / PUK numbers for your 4G LTE SIM card:
Navigate to the Overview page in My Verizon.
Click My PIN and Unblocking Key (PUK) under About My Device.
Your default PIN and PUK will be displayed in a pop-up window.
Click Close when you’re finished to return to the My Verizon Overview page.
You’ve successfully located your SIM PIN and PUK. -
Hi! I bought my iPhone from USA and the power button doesn't work. I have warranty. I will come to UK soon. I wanna learn; can i benefit my warranty in UK?
The warranty is not and has never been International. Warranty and support are only valid in the country of origin. The only exception is for devices sold in the EU where the EU is treated as one country for warranty and support purposes.
-
Hi, i've a iphone 5s and i wanted to know that I bought my iphone from india but it came from usa but i have an indian bill will it be covered in warranty, like if i go to the apple service centre?
If it was originally sold in the U.S, then the warranty is only good in the U.S
-
HT204380 I bought an iPhone from etisalat and there is no FaceTime, how do I reinstall it?
I bought an iPhone from etisalat and there is no FaceTime, how do I reinstall it?
You may try 3rd party softwares like Viber or Skype which support video calling both over WIFI and on 3G, unlike FT calling which can only be done over WIFI.
And if the FT feature is so important for you, you can sell this phone and buy a factory unlocked iPhone of a country where FT is not blocked by law. (Avoid Model #s ending with AE & AB). -
I bought an iPhone from Ebay and it did not turn on so I looked on WinSCP and it said there was NO files PLEASE can someone send me iPhone 4 files!
No, no one can do that. You need to try restoring it:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I bought an iphone from ebay however it is locked and i only have the email address but they wont reply to me. What can i do??
If the seller will not respond, contact Ebay and report the fraud. The device is most likely stolen.
-
please help i bought an iphone from ebay and it is unlocked and refirbished by apple how do i know what sim card to buy for it? iPhone 3G
Contact your chosen cellular provider to obtain a compatible SIM card.
Maybe you are looking for
-
Dear All , i m in display mode of a P.O here at item level in condition tab here JMOP =16% of 50,000 base price is 1,000INR & qty is 50, is 8,000inr , JEC1 is 2 % of 8,000 is 160.00inr , & 1% of 160 is 80.00inr , but here total
-
Hi, Can anyone tell me how to set the page size and attributes for a web page. I am using Netbeans with VWP and am new to web applications, I am trying to create a Login page which is say 400x300 in size and without the usual buttons, toolbars etc on
-
Update JSP option to equal string
Please bear with me on this I am fairly new at this. I have a jsp that is update from a servlet. Everything is update with the customers information except one. I have States which is an option selected. My question is how do I get my option to equal
-
How/where do I need to invalidate the cache for the Access Manager when a user id is added to a uniqueMember attribute in the group? With Access Manager 7.0, patch 5: Here's the story: I have a policy with a rule that blocks access to URLs that match
-
I have about 10 updates showing in my install programs window, using around 1 gig of hardrive space. Is this really necessary? Can I delete some of these since they are taking up so much space?