I bought an iphone in Singapore from SingTel but have hardware fail.. what shall I do
Hi,
I bought an iphone in Singapore from SingTel but have hardware failure ( it can't be turn on at all after 2 moths of usage)..
1) what shall I do? Shall I go to the apple care to repair/replace it? or go back to SingTel?
2) I head from friend that the singapore iphone model is always end with ZA, if I replace my phone will I get back the same Singpore orginal ZA version or it will be some refribushed version from USA such as model end with LL from AT&T?
3) where can I get a official copy of the country vs iphone model from apple website?
Many thanks,
DuDu..DoDo..Dudo
DuDu..DoDo..DuDo wrote:
Hi,
I bought an iphone in Singapore from SingTel but have hardware failure ( it can't be turn on at all after 2 moths of usage)..
1) what shall I do? Shall I go to the apple care to repair/replace it? or go back to SingTel?
You address it with whomever provides service in your country... whether that is Apple or the carrier.
DuDu..DoDo..DuDo wrote:
2) I head from friend that the singapore iphone model is always end with ZA, if I replace my phone will I get back the same Singpore orginal ZA version or it will be some refribushed version from USA such as model end with LL from AT&T?
Seriously? Why in the world would Apple ship a carrier locked AT&T iPhone to Singapore to replace your device? Apple, or the carrier that provides warranty service provides replacements appropriate for your country. They do not ship warranty replacements around the world.
Also, I think your friend is full of manure. iPhone model numbers do not vary around the world, at least I've never seen or heard of that sillyness.
DuDu..DoDo..DuDo wrote:
3) where can I get a official copy of the country vs iphone model from apple website?
No such listing exists.
Bottom line... ignore your friend (they obviously have no clue what they are talking about) and contact your carrier or Apple in Singapore and address the warranty replacement with them.
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