I bought an iPod touch 5th generation in December,2012.

I bought an iPod touch 5th generation in December,2012. However, my screen was broken yesterday. Why I have to pay the bill for the broken screen?

The Apple warranty does not cover accidental damage, only manufacturing defects.  Same as an automobile warranty does not cover an accident you might have.
Take the iPod Touch to an Apple store genius bar for an out-of-warranty replacement, on the 5th generation Touch that will be $149 (US).

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    Yo have 14 days after purchase to return it for a full refund if yo purchased it from Apple.
    http://store.apple.com/us/help/returns_refund
    I would mMake an appointment at the Genius Bar of an Apple store and discuss it with them
      Apple Retail Store - Genius Bar

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    Wipe it clean and restore it. You should then be able to rename the iPod and set up an account with iTunes. I hope this helps!

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    Yes, the Nike show sensor works for the iPod touch.
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  • Hey, I just bought an ipod touch 5th generation, but my lightning usb is not working anymore.

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  • Hey I just bought a Ipod touch 5th Generation. I redeemed an Itunes card and tried to buy my first song. However it asked me to answer my security questoins. I forgot them so i clicked to get an email regarding on how to change my security question answer

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    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
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  • My iPod Touch 5th Generation loses charge when the device is turned OFF!!! Help!

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    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Cracked Ipod touch 5th generation. Although it still works. How do i trade it in for a refurbished one?

                                               CRACKED IPOD 5
          I bought an ipod touch 5th generation around A year ago. Now it has cracked. The crack is not that big but still noticebal. But the Ipod still works perfectly, but it still bothers me that theres a crack on the glass. I read online that apple can trade it for a refurished ipod. But i dont have a warranty or i dont have any of the stuff anymore. Just the charger and the ipod. I lost the box and headphones because ive had it for awhile now. And i tend to lose things. So is there still away for me to trade it in or get it repaired from apple? If you have any information for me that could help me    IF YOU HAVE A SOLUTION NOTIFY ME ASAP.
    <Email Edited by Host>

    Do not post your personal emails on a public user forum for your own privacy.
    Book an appointment at an Apple Store and ask them if you could get an out of warranty service. Apple do not repair devices they replace them so for a price due to accidental damage they may replace your iPod.
    If you do not wish to go to an Apple Store then give them a call and see if you have postage service options for a replacement in your country/region. Follow the link below for the number in your country:
    http://support.apple.com/kb/HE57

  • I can't use my ipod touch 5th generation on my imac G5, needs itunes version 10.7  Where can I get that?

    My imac G5 is old, but still works beautifully!  I just bought the ipod touch, 5th generation and itunes wants a version (10.7) that I cannot get on their site!  Any ideas? I tried hooking the ipod up to the ipad (2nd), but I get no reaction whatsoever!  Do I have to return this ipod?

    iTunes 10.7 requires an Intel Mac and isn't compatible with yours.
    (89303)

  • If my ipod touch 5th generation headphone port is no longer repairable then will apple repair it for me, and for what cost if the warranty has not ended yet.

    i got an apple ipod touch 5th generation at christman 2012, and sadly after a year of constant use one of my headphone jacks got stuck in the port, so i finally got it out but realised that my headphone port looked damaged, i tried listenining to music but it didnt work,
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    - Make an appointment at the Genius Bar of an Apple store and find out if it is covered by the warranty. Sometimes/frequenlty your damage is cased by abuse.operator error/accidental damage which is not covered by the warranty.
      Apple Retail Store - Genius Bar
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    Apple - iPod Repair price                       
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself if you are up to it
    iPod Touch Repair – iFixit                  

  • I have an ipod touch 5th generation, bought a new laptop and authorised it. when i try to sync it says it's not possible because there isn't enough space to hold everything in the itunes library.it won't give me the option of choosing what i want to sync.

    I have an ipod touch 5th generation 64g . Just bought a new laptop and authorised it to use itunes library. When i try and sync my ipod it says it can't do it because there isn't enough space on my ipod to hold everything in the itunes library. I already know that i can't fit everything on my ipod but when using my old laptop i was able to choose what i wanted to sync. Now i don't seem to have the option of choosing what i can sync, it just refuses to do it as there isn't enough space. Why is this???

    Hello, peppertwist. 
    Thank you for visiting Apple Support Communities. 
    When receiving the not enough space alert, he is the best article to go through. 
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
    Cheers,
    Jason H. 

  • My ipod touch 5th generation wont charge or turn on at all, at first i though the lightning cable was the problem so i bought 2 more lightning chargers and the only thing my ipod does it gets really hot but wont turn on :( help!!

    My ipod touch 5th generation wont charge or turn on at all,
    i upgraded to iOS 6.1.3 and after that my ipod started having trouble charging, at first i though the lightning cable was the problem so i bought 2 more lightning cable chargers and my ipod still would'nt charge, so it died. now the only thing my ipod does is when i try to turn it on it shows the apple logo and then the screen goes off and does it again for a few times and then the screen stays off and my ipod gets really hot but wont turn on for the rest of the day help!!

    The hotness indicate a hardware problem.
    Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    or send it to Apple.
    Apple - Support - iPod - Service FAQ
    If not abused Apple will exchange it for a refurbished one at no coast. otherwise the exchange price is $149.

  • I just bought an iPod touch 4th generation 8GB for $199.99 but then when the iPod touch 5th generation came out, the 4th generation was still $199.99, but for a whole 16GB. Is there a way I can get some sort of free space?

    I just bought an iPod touch 4th generation 8GB for $199.99 but then when the iPod touch 5th generation came out, the 4th generation was still $199.99, but for a whole 16GB. Is there a way I can get some sort of free space?

    If "just" is less than 14 days, you can return your iPod to Apple for a full refund.

  • I have an iphone 4 and i just bought an ipod touch 5th gen.  I need to sync everything from my iphone 4 to my new ipod touch.  Please read description beloew for further.

    I have an iphone 4 16 gb and got an ipod touch 64 gb because i needed more momory.  i need to sycn everything from my iphone 4 to my ipod touch 5th gen i just bought.  i just downloaded the latest version of itunes as well.  To be honest, the newest version of itunes is hard to use and not as user friendly in my opinion - or i may not know how to use it yet.  Anyways, i tried to backup my iphone to itunes and then restore my new ipod from the backup of the iphone 4, but it only backed up phoyos, contacts, and two other things (games was not one of them).  Then when I restored my ipod, that is all that downloaded onto the ipod as well.  I would really appreciate if someone would be able to provide me with detailed instructions as to how to be able to download everything from my iphone 4 to my ipod touch 5th generation.  Thanks in advance!

    Well first you need to sync your iPhone 4 with your Mac/PC so that it will transfer all your music, apps, podcasts, etc. Then sync your iPod Touch and the media you selected during the sync should be there on your iPhone. If you have difficulty in transferring media from iPhone to your computer, try softwares like TransCopy. They will help in transferring data from your iphone to your computer. Dont forget to check that all the transferred data is in the iTunes media folder so that the iTunes can locate the files. Link to Transcopy software :
    http://www.copytrans.net/copytrans.php

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