I bought an iTunes Card but i can't install OSX Lion from Mac App Store why?
I bought a 25 euros iTunes Card but I can't install OSX Lion why? Could you help me and show me all the passages to downlad lion? please..
Do software update,then go mac app store and sign with your apple id,you need redeem your itunes card so click redeem and enter the code.
Then click buy and after enter your password it shall start download.What's the problem?
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You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
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I decided to purchase it from the Mac store online on a different device and it says it will email me a link in 1-3 business days (really??! That long to save me with an EMAIL LINK???), and my thought is that maybe I can log in to my email from the safari window and download it that way. I'm just afraid that I won't be able to access the Mac app store if that is where it downloads from.
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You must sign in to the App Store with the Apple ID you used to install the app. If you don't recognize the ID, see below.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
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The APP store has my purchase of OSX Lion marked as "Installed", but it isn't. The installation failed and I'm tring to redownload the OS but cannot because it is marked as installed.
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Greetings... We just purchased a new iMAC at work and need to remove Mavericks and move it backwards to Mnt Lion.
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HT5699 i brought this computer by a pron shop but i can't get buy anything from the app store
Need help
The system is tied to the Apple ID of the previous owner. The system should have been wiped clean and the original OS installed on it before you got it.
You will need to do that in order to use the system. How you do that depends on what OS was originally installed on the machine when it shipped from Apple.
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Message was edited by: Frank Caggiano - fix typos
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when I start my laptop it loads a third of the way and shuts down automaticallyI've tried to safe boot, repairing discs and clearing RAM but nothing has worked. basically I've come to the final step of having to a erase my hard drive and reinstall mountain lion however Apple support suggest that I install from a disc however I installed mountain lion from the App Store. can anyone help me go about this?
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Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
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Erase the hard drive:
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Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
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