I bought an iTunes gift card but it says that it hasn't been properly activated?
I just bought 3 $10 music gift cards and whenever I try to activate any of them they all say this:
Please help! I'm in dire need of new music!!
Are you able to take it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
Similar Messages
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I have purchased two 3 packs of £10 iTunes grift card and it says that it has not been properly activated, what do I have to do?
What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards. -
Please help me, how can i activate my itunes giftcard?
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(101396) -
I need help, i bought an itunes gift card but when i try to redeem my account it says invalid code. I even checked the code and i had it 100% right but its still not working. The shop in which i bought it wont take it back so i dont know what to do. Please help.
iTunes Store: Invalid, inactive, or illegible codes
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I type in the code on the iTunes gift card but it says it has not been activate? Please help.
If the store that you bought it from is nearby then you could try going back to it and ask them to activate it properly. If it isn't, or if they can't/won't help, then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(110287) -
HT2736 i bought a itunes gift card but it doesnt work
so i bought a itunes gift card scratched the back put in the code and it tells me its invalid that i have 2 wait 24 hours 2 get an email from itunes
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292 -
Hello, deployed an want to use an itunes gift card after I put in the number to use it and purchase music itunes continues to take me back to the credit card billing page. I only want to use the gift card, how to I get pass the credit card billing page. Also as soon attempt to put in my new credit card number it immediately times out can this be associated to where I'm located?
Go to your account on your computer and set the credit card to none. This will allow you to use the gift card.
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I received an iTunes gift card, and I am trying to redeem it. iTunes is telling me that I can't redeem it because it is not activated. What do I do?
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(101396) -
I am wanting to use my iTunes gift card but it says that I have to verify my account. I thought I had already done this. It says I have to answer two security questions but I can't remember the answers to the questions. When I go to change the answers to something I will remember It keeps sending the email to an old email account. How do I change this. It is very annoying
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96909) -
I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?
What exactly do you see when trying to buy a game, what messages do you get on-screen ?
If it's an account that you've just created then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card after entering its details.
If you are getting a prompt to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054 -
i bought an itunes gift card and it wants me to update my credit card info but it shows me my balance in my itunes store?
Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
Regards. -
I can only purchase in the US app store however I live in the UAE, the problem is I bought an iTunes gift card quite while ago and to use that I had to have an Apple ID in the US app store, so I changed my region to the United States but now I have $0.76 in my account and it doesn't let me to change my region before using that amount of credit and there is no any app which costs $0.76 and I want to change back my region to the United Arab Emirates.
Please help me!Click here and ask the iTunes Store staff to zero your account balance.
(93247) -
I bought an itunes gift card . But when im redeem it says " the gift certificate or prepaid card code you entered hasnt been properly activated.. Please contact apple. Com " plss help me..
You can contact iTunes Support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)
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I Wanted to buy itunes gift card but instead I got apple store gift card accidentally how can I buy itunes gift card using my apple store gift card?
You can't from Apple, they don't let you buy iTunes gift cards with an Apple Store gift card. You could see if a different store in your country might let you (though they possibly won't), or try selling the card to somebody e.g. family, friend, eBay etc
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