I bought an itunes giftcarad to pay if off. I redeemed it and everything. When i try to buy something it says i can't and it takes me to the billing page. I can't use the credit card and i already redeemed the card. How do i use my store credit to pay it
I need help. i bought a itunes card and i reddemed it to pay off my debt. how can i use store credit to pay it off ?
If you mean use the balance of the credit and you don't have enough to buy iTunes media, you will have to purchase and redeem another gift card to make up the difference.
Similar Messages
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I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
When I try to buy something, I get an Apple-ID which is not the one I want to use, and I don't know how to get rid of it either, so that I can replace it with my ID in Mail, contacts etc. The ID I get without wanting it, I can't find anywhere. I have to delete it. How do I solve this problem, anyone?
My content was obtained through another ID, which popped up earlier. Now this one doesn't pop up, and my current ID doesn't pop up either, but another one. How do you find an ID which is not in the store, and not in Mail, contacts etc. either?
Or is it possible to write the ID yourself when you want to buy something, not only to have it popped up being unable to be changed? -
I have created an Apple ID and password but keep getting the following message when I try to buy something through the itunes store "Enter another Apple ID"
I had been buying things ealier with another Apple ID that I set up for my husband. The first time I ran into this I went ahead and set up another account for my self but am still getting the same message. What do I need to do?you need to review the account and verify it, including payment method. If there's no option that states 'none' next to the creditcard options, you'll need to use a creditcard for this.
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when I try to buy something with my gift card they ask me some questions that I do not know which is the answerd!!
Arlenefromtn wrote:
I need help on this.I don't know these questions ...
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
when i try to buy something it gives me my security questions i put them in right but saying they are worng i try to send me a email of the answers from itunes but it near shows up in my email?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412) -
I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412) -
I am having problem with my itunes account because when i try to buy something online it say..Your purchase can not be completed for assistance, contact itunes support.
What happened when you contacted iTunes support as directed?
http://www.apple.com/support/itunes/contact/ -
Can any one help me please? When i try to buy something it sey ( please contact itunes support to finish this trade). How i do that
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
Hi, I have a Power Book G4 Tiger 10.4.11 and my problem concerns iTunes 9.2.1(5). I have changed my Apple ID and password recently. Since that, I am told, only when I try to buy something in iTunes Store, that my "session has expired". Where does this come from? What should I do to solve this problem ? I would greatly appreciate your help. Thank you in advance.
Hi, I am khonthaï. I solved the problem thanks to JHdeVilliers's post on 4 Dec. 2011: I removed all cookies in Safari and it worked immediately !!!
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I forgot the code for my iPhone to access the Home screen I do , please help me
try formatting the iphone but when I put in nfc mode and connect it to the pc recognizes it and everything when you try to format the error 3004 appearsHello polo-angulo,
I apologize, I'm a bit unclear on the nature and scope of the issue you are describing. If you are saying that you are getting an error code (3004) when you try to restore your iPhone (because you could not remember your passcode), you may find the information and troubleshooting steps outlined in the following articles helpful:
Resolve iOS update and restore errors in iTunes - Apple Support
Get help with iOS update and restore errors - Apple Support
Sincerely,
- Brenden -
Can you guy verify it for me?I verify and then when I try to download apps it says I need to verify it.Can you please help make an easier site or just cancel verifying.I NEED HELP!!!!!!!!!!!!!!
We can't verify for you. We are not Apple, just users like yourself.
Try here:
https://appleid.apple.com -
In the Settings - Shop I write my ID, but when I try to buy anything a wrong ID turns up. How to force my correct ID to turn up?
By looking up similar questions and and answers and thinking a bit further I found the answer: The wrong ID's turn up when I try to update some apps. Those apps have obviously been bought using the ID which is now the wrong one. So these apps I do not update, I delete them. When I buy new apps the right ID turns up: the one in Settings - Shop. And then of course I buy the ones I have deleted once more.
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i tried to buy points for a game with my funds but every time i try to buy them the ipad always sends me to th credit card info!!
On your iPhone go to Settings > Store.
Select the Apple ID at the bottom.
Select Sign Out at the menu selection provided.
Follow this by signing in with your new Apple ID/iTunes store account.
All apps - all paid and free apps include DRM protection which is tied to the iTunes account that was used to download the apps. In order to install an app update for the apps downloaded with your previous Apple ID/iTunes account, you will need to use that account and password. -
I've tried most things that forums have suggested and none work. I've downloaded the latest software.
If that's so then how are Apple expecting me to fix a payment problem if they can't tell me what the problem is :/
They are telling you what the problem is; your payment method has been declined. They will not tell you specifically what apps you still owe for, but that's rather irrelevant.
If I went to my bank would thy be able to tell me what's wrong or will I need to contact Apple?
It depends on what the problem is. First, make sure that you're using one of the accepted cards. If you're sure you are, then I again would suggest you contact your credit card company, tell them that an on-line merchant is declining your card, and ask for assistance. If the credit card company can't or won't help, you can try contacting the iTunes Store, but my guess is that they'll tell you the same thing I'm telling you; contact your credit card company or try a different card. If you do want to try the iTunes Store, go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to them.
Regards.
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