I bought an officejet 6500 wireless all in one in 2009, need to use it with windows 7 laptop

Hp helped me once before to make them compatible but I moved and have a new router and now I'm back to square one with the printer situation, HP wants to charge me $37 to help me. Does anyone know how to do this?

COMPREI UM NOTEBOOK HP EM 04/2011. eLE AGORA APRESENTOU PROBLEMAS NO MONITOR. hÁ DEZ DIAS ATRÁS LIGUEI PARA A HP, QUE DEPOIS DE FAZER DIVERSOS TESTES POR TELEFONE CONCLUIU QUE ERA UM DEFEITO FÍSICO E ME INFORMOU QUE MANDARIA UM TÉCNICO BUSCAR A MÁQUINA NA MINHA CASA EM ATE 24 HORAS. eSTOU ESPERANDO UMA SEMANA QUE ELES APAREÇAM E NÃO FIZERAM NENHUM CONTATO. aGORA ESTOU AGUARDANDO, EM UMA LIGAÇÃO PARA O 0800 DA EMPRESA A VINTE MINUTOS OUVINDO UMA MUSIQUINHA HORRÍVEL, ENQUANTO ME TRANSFEREM PARA O TERCEIRO ATENDENTE. dESCONFIO QUE A CHAMADA ESTÁ PROPOSITADAMENTE PARADA NA MÚSICA, E ELES ESPERAM QUE EU DESISTA. vOU FAZER MEU PROPTESTO EM TODAS AS REDES SOCIASI. mEU NOME É:CATARINA aVERSA, E POSSO SER FACILMENTE ACHADA NO FACEBOOK - EM TEMPO HOJE É 07/12/2011. o PRIMEIRO CHAMDO AO O800 FOI FEITO NO DIA 30/11/2011

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Problem with HP Officejet 6500 Wireless All-in-One Printer - E709n

I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
How do I fix this problem?

What operating system? If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
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I am employed by HP

Scanning with HP Officejet 6500 Wireless All-in-One Printer - E709n using Windows 7 Pro editition

I have had this printer for many years and it was fully operational only for the first two years of its link to my computer. I have uninstalled and reinstalled the software many times with no success. The Printer/Scan doctor does not solve the problem and gives an error HP Twain Scan. The HP Scan Flow Manager also says that software components are missing The printer works fine but the scanner in the solution center always responds with a error code saying installation is incomplete, "reinstall HP Photosmart software that came with the device and try scanning again" . The extended error information is 4,[2,0,80040154), (0,0,0),(3,56,0)] Another computer, my wife's laptop, running Windows 8 was operational until the end of May 2015, and she is also getting this error code with her computer. This has got to be the most annoying all-in-one I have ever used. I have a Canon all in one at work that I have used with the laptop and the all operating features are mindless...it just works. HP software must have compatibility issues either related to operating systems updates or security software. My computer uses AVG, the laptop uses McAffee and beither scanner operates with this printer. I need to get this scanner operational!

Hi , Welcome to the HP Forums! I understand that you cannot scan with your HP Officejet 6500 wireless printer on Windows 7 and 8. I am happy to look into this issue for you! Some questions for you: Are you able to make copies with the printer from the scanner glass? Loading and Copying 216 x 279 mm (8.5 x 11 inch) Plain Paper. (This way we can verify that the hardware is functional.)Do you see any error messages on the printer's display screen, or blinking lights? In the meantime, please take a look through this scanning guide, An 'HP Cue Scanning Flow component has encountered a problem and needs to be closed' Error Displays for HP Deskjet, Officejet, and Photosmart All-in-Ones. Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

Print quality of an officejet 6500 wireless all-in-one E709n

I purchased this printer as part of an Apple promotion with a MacBookPro. The color is extremely poor. Was told by an HP tech. that they were host cartridges only to be used for setting up the printer. Anyone else experience this? Also, when I print out an email, the top part of the message is cut off. How do I fix that? Apple won't exchange for another as I already recycled the box. Do I just have a bum printer? It does respond to print commands and I have it hooked to a desktop iMac via USB and to my laptop via wireless. That works...unfortunately, the quality is horrible.

I think our HP tech support agent gave you incorrect advice. Out of the box, the color quality should be spot on.
When you say the color is extremely poor, do you see this with photo printing or general purpose color documents?
Also, have you tried performing a print head cleaning and an alignment? The alignment should have been done automatically when you first setup the printer but it doesn't hurt to do it again.
Finally, give HP tech support a call again and politely press your case. Don't let them tell you it's a host supply issue since the 6500 doesn't use this type of starter ink. If you are unhappy with the printer's print quality, insist on a replacement.
BTW -- I have a prototype Officejet 6500 and I think it's a good office printer.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
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How do I set upePrint on a HP Officejet 6500 wireless all in one E709n?

I can not find the Eprint code to print from my tablet. Where do I find the code for this printer?
Thanks!

Hello. Unfortunately, the E709 N does not have the feature of ePrint. The first officejet 6500 series printers to have that feature was the E710.
I am a former employee of HP...
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HP Officejet 6500 E709n all-in-one: how to print CD/DVD labels, on Mountain Lion OS?

My printer is an HP Officejet 6500 E709n all-in-one: how do I print CD/DVD labels, using MACBook Pro & Mountain Lion OS?
Thanks,
Jim
[Edited for Personal Information]

Hi there Jim, aka @jknud , welcome to the forums
I understand you're looking to print CD/DVD labels to your Officejet 6500 Wireless, from your Mac.
There are normally third party software programs you can download to print out whichever brand of labels you are trying to print on. If you wish to let me know which type of labels you are using, I will see if I can find their support forums for you.
Have a great Monday
R a i n b o w 7000I work on behalf of HP
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Driver for Officejet 4500 Wireless all-in-one will not install after upgrading to Windows 8.1

Upgraded to Windows 8.1 on Pavilion g6. Officejet 4500 Wireless all-in-one still prints but won't scan. Downloaded full feature driver. Installation quit giving error message 'file cannot be found'. Tried 'chat' sessions with no resolution
This question was solved.
View Solution.

Hello bob5e,
I am sorry to hear that you are unable to install successfully on your Windows 8.1 with your Officejet 4500 Wireless. I can see that the installation quits on you, giving you an error message. I am going to recommend trying a couple of things to hopefully make the installation successful.
1. First of all, try installing by using The Printer Install Wizard for Windows which finds the correct driver for your unit and installs it.
2. If that does not work, please try this next troubleshooting document step by step.
Installation issues - The Progress Bar on the Software Installation Stops or Stalls
I hope this helps!
Good luck
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My HP Officejet 6500 E709a All-in-One will not print more than one copy at a time.

My HP Officejet 6500 E709a All-in-One will not print more than one copy at a time. This is especially disconcerting at Christmas time when you're trying to get Christmas letters in the mail! Any help?

The cyan portion of the printhead may be clogged. I would suggest running the diagnostics shown here. If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Officejet 6500 E709n All In One.

HP Officejet 6500 E709n All In One. I am getting receipts for blocked calls using up an unnecessary sheet of paper.
These printouts also have a message noting: " Image on Fax Send Report is set to Off and an image of page 1 will appear here for faxes sent as Scan and Fax".
I would like to receiive receipts for fax sent but don't need a receipt for blocked faxes.
Also, on my cover sheet on faxes, I list how many pages are being sent but when looking up help info., to figure out where to put the number of pages being faxed into the printer, all I can find is info refering to the Menu Button" on printer. I CAN'T FIND A BUTTON LABELED MENU ANYWHERE ON THE PRINTER/FAX MACHINE. I have printed out the entire booklet on this printer and the first page of instructions is a picture of the printer/fax with labels typed and a line drawn to the button it is referring to. No where does it say menu button ir point to one,
Please help me with the above and then help me to help myself thru written instructions by telling where or what is the Menu Button.
Thaank you very much,

When trying to fax, I get "no answer"
and,, also this response: "Image on Fax Send Report is set mto Off" > What does this mean? Nowhere on the machine is there a button marked as Fax Send Report. What do I do? I have been unsuccessfully trying to fax a document to Mexico for day6s., I dialed "523767661779", then " 011523767661779". and get only a BUSY SIGNAL. The main number there is "52" [for the country., i.e., Mexico], with the possible prefix international number "011" preceeding it...............followed by the area code & destination number "3767661779". No luck. What to do?

HP 6500 wireless ALL-in-one e709n Printer front panel not responding at all

Hi there,
I have got a HP 6500 wireless ALL-in-one e709n printer.
I have been using it with my pc with windows vista on it for nearly 2 years and it has been great.
1 month ago, the front panel of the printer stopped responding, ie, when i press any buttons, the lcd screen on the printer does not change, it always show the ink level.
The printer turns on, shows that its preparing, then goes to idle state with ink level icons on the screen.
If i try to print any documents, it works with ethernet cable connected to my pc (which i used to do it wirelessly) , the cable-connected printing function still works, but wireless printing does not work anymore.
However if i try to scan something, on the pc when i open the hp scan app, it shows that 'scanner is not available'.
Also because the front panel doesnt work, no buttons respond, i cannot scan or copy.
I have tried unplug everything and reinstall all drivers and programs.
No damage to printer or my pc, it just stopped working all the sudden.
Can any one help me out please?
cheers,
Charlie

Hi Charlie,
Try going throgh the steps listed below and check if that may help:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02716803&cc=us&dlc=en&lc=en&product=3795406&tmp...
Shlomi
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Have a HP OJ 6500 Wireless all-in-one, using a Windows 7 64-bit OS. Wireless stopped working.

HP OJ 6500 Wireless all-in-one, using Win 7 64-bit OS. Initially configured for both USB cable and wireless when purchased. Wireless drivers updated per setup instructions. A year later, the wireless has gone on sabbatical. I've re-installed the SW, downloaded the Win 7 OS drivers. Can only print through USB cable. Wireless still not functional. Frustrating!

Hi, I assume that you have lost your wireless print functionality? You can refer to the following link to see if it can resolve your issue: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02253256&tmp_task=solveCategory&lc=en&dlc=en&cc...
Although I am an HP employee, I am speaking for myself and not for HP.
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After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work

While trying to install my (less than 2 year old) HP6500 Wireless all-in-one software on my 3rd networked computer, the software installation went into a loop and would not complete the installation. After about an hour or so of waiting, I physically had to unplug the printer & eject the CD. Upon doing so, the printer became next to useless. The printer key pad no longer functions except when I first plug it in, and I can no longer access it from the other 2 original computers, even with USB. The HP solution center says it’s on line, until I go to print via USB, then it says it’s offline. I can hook the USB up on the Widows 7 unit and force it to print Word Office documents, but when I try to print documents on it from either Internet Explorer or Fire Fox it wants to send a Fax??? I've uninstalled and reinstalled the software 3 times on my Windows 7 unit now to no avail. Is it my printer, the printer Firmware or what? I have downloaded and run all the HP & Microsoft troubleshooting tools on the Windows 7 unit to no avail. However; HP downloads will not successfully complete on my XP unit. What should I do? Should I start over with a new wireless printer?
Totally Confuzed

Re: After trying to install 6500 Wireless all-in-one on my 3rd comp, it ceased to work
Ref: 02-23-2012 08:53 AM
12:38 AM 2/24/2012 UPDATE ON WHAT I HAVE TRIED AGAIN:
1. Power Reset on the Printer: Power off the printer. Unplug the power cable from the back of the unit. Wait 60 seconds. Replug the power cable to the printer and power it on. DONE
2. Print a test page: Follow this document to print the test page. PRINTER SCREEN SAYS IT'S PRINTING AND THE POWER LIGHT IS FLASHING LIKE IT'S BUSY, BUT NOTHING IS HAPPENING. ONLY WAY TO USE IT NOW IS TO UNPLUG IT AND START OVER. THIS HAPPENS ALL THE TIME NOW. IT WILL NOT PRINT TEST REPORTS.
3. Create a copy of the printed test page. CANNOT DO NOW - (PRINTER FREEZES UP WITH A BLINKING POWER LIGHT)
4. Print the Wireless Network Test Report (To check if there are any errors) CANNOT DO
Press the Setup button ( ). DOESN'T WORK EXCEPT MOMENTARILY...NOT LONG ENOUGH TO MAKE A SELECTION BEFORE IT HANGS AND FREEZES UP...
Press the Right Arrow button ( ) to select Network Setup, and then press the OK button. CAN'T GET IT TO DO ANYTHING PRESSING THE OK BUTTON.
Press the Right Arrow button ( ) to select Wireless Network Test , and then press the OK button. The Wireless Network Test Report prints. CAN'T GET IT TO DO ANYTHING PRESSING THE OK BUTTON.
If you did not encounter any errors while performing the steps above then I think the hardware is OK. Test the software next. Let's use Windows 7 as the test platform. I DON'T THINK THE HARDWARE IS OK.
1. Download the driver from HP.com. Once it gives you the option to either Run or Save make sure to select Save and then select Desktop as the target location where it will save the file. This is just to make it easier to find it. Once it finishes downloading the file, double click it to initiate the installation process. Follow the on screen instructions until you reach the "select how you want to connect the printer" window comes up. I ALREADY HAVE 3 COPIES ON MY DESKTOP & NONE OF THEM REACT ANY DIFFERENTLY.
2. At the "select how you want to connect the printer" window select USB and then click Next (I think there is a next button). It should asks you to connect your printer but we are NOT going to do that. Place a checkmark on the option on the bottom of the window that gives you the option to bypass the connection phase of the installation. Click Next to proceed. Once the the installation process completes, restart your computer. I HAVE DONE IT BOTH WAYS BEFORE AND CANNOT GET THE INSTALLATION TO COMPLETE ON ANY OF THE 3 COMPUTERS NOW.
If you did not encounter any errors at this point then it looks like the software installation process is good. Proceed to the next test. END OF TEST FOR TONIGHT. THANKS
1. After the computer completely boots up, connect the USB cable to the printer and to the computer. The computer should detect the printer and initiate the HP installation process for it. Follow the onscreen instructions to complete the install.
2. Try printing to test functionality.

Officejet 4500 Wireless All-in-One Printer - G510n & Win 7. Installing since October Last Year.

I have a Toshiba Satellite A665 Laptop with Windows 7 Home Premium OS. Initially I installed the Printer software and Drivers from the product disc, connect via USB during setup as requested and the printer would work fine, until I shut it down at the end of the day. The next day, I get the message that the "Drivers for Officejet 4500 Wireless All-in-One Printer - G510n are missing". This all started last October and continues.   The Network diagnostic tool doesn't see the printer, but the Print & Scan Diagnostic tool identifies it, but then the program stops responding.
I have installed, uninstalled, reinstalled the drivers and software from both the product disc and from hp.com at least 10 times. I have installed the basic setup as well as the full installation. the only thing I can think of is when the printer goes into power saving mode, I lose my wireless connection.

It sounds like your printer IP address might be changing.   Have you run the HP print scan doctor?
hp.com/go/tools --> HP Print and Scan Doctor
This tool will often find issues with printer driver installation.
I don't have a OfficeJet 4500 here, but if there is a wireless button you can push it, get the wireless menu, select IP address.   Does this match the IP Address you find when you select "(Windows Start) --> All Programs --> HP --> HP OfficeJet 4500 --> Update IP Address" from Windows?
If they don't match, use the IP address from the printer and type it into the Update IP Address window. This may help...
I am an HP employee.
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OfficeJet 4500 Wireless All in One G510n-z driver

I have an OfficeJet 4500 All in One Wireless G510n-z. Is there a driver that I need for it to work with my Pavilion g6-2200 CTO notebook computer once I upgrade from Windows 8 to 8.1?
Or is the driver included in the file I download and install from the HP web site?
This question was solved.
View Solution.

Hi,
Please use the following package:
http://ftp.hp.com/pub/softlib/software12/COL32439/mp-109545-1/OJ_AIO_4500_G510n-z_Full_Win_WW_140_40...
Regards.
BH
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How do I reset my hp officejet 6500 e709n All-In-One

Getting Fax failure, unable to send or receive.
Had this same problems a few months ago and HP support had me reset the printer to solve the problem.
Printer no longer under warranty and I did not save the info on how to reset the printer.
Thank you.
This question was solved.
View Solution.

Can you still remember that you press and hold # and number 6 buttons on the printer to perform the reset that the HP chat support had told you before???
That's the reset I know of. You unplugg the power cord while the unit is on, and then press and hold the buttons # and 6 while replugging the power cord. Then wait for the printer to display something like reset and follow the prompts.
Kiko

I bought an officejet 6500 wireless all in one in 2009, need to use it with windows 7 laptop

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