I bought an unlocked 3G and when I try to use the internet, it says 'Could not activate mobile data network'.
Hi all,
I have recently acquired an iPhone 3G 16GB. It is unlocked and I have put my sim card in (Virgin Mobile) and used it without problem when calling or sending text messages. The internet all works fine when connected to a wi-fi network.
In the top left hand corner it says '3G', however if I try anything related to the internet (Safari, Twitter etc.) a message will appear reading 'Could not activate mobile data network'. This is very inconvenient for me. All internet related activities work fine when connected to a wi-fi network.
Is this a problem with all unlocked phones? Is there a solution to this? Or am I simply unable to use the internet without wi-fi on this model?
Any help would be greatly appreciated, all questions may sound silly, but this is my first iPhone and I am very inexperienced with them!
Thanks
First, you don't have a 3G if you have iOS 6.1.4. The 3G cannot go higher than iOS 4.2.1. That is not related to your problem, but worth knowing.
Let's try the obvious first. Tap the Settings icon. Then tap General. Then Cellular. Is Cellular Data on? Is there an entry for APN? If there is contact your carrier and ask what the APN settings should be. If there is no entry don't worry; the APN is automatic with your carrier.
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