I bought an unlocked iphone 5s with full paid but what i got is "SIM Not Valid". Don't know this is because of Apple or Sprint problem?

I bought an unlocked iphone 5s with full paid but what i got is "SIM Not Valid". Don't know this is because of Apple or Sprint problem? It suppose to be unlocked and allow me to use any carrier worldwide. What is going on? What should i do? Return a phone and get refund?

If you purchased a Sprint iPhone, you DID NOT purchase an unlocked iPhone. All Sprint iPhones are carrier locked to Sprint, & Sprint will only authorize the unlocking of the sim slot for current customers using the phone on their network. If you are not a current customer, using that phone on Sprint's network, you wasted your money, as Sprint will not authorize the unlocking of the sim slot.
So, it the above is the case with you, yes, return the phone for a refund, if you still can.

Similar Messages

  • I have a factory unlock iphone 5 with the lasted version. Since yesterday my sim card stopped working and now says `No Sim`, was working fine and stopped working now, other sim works but just not mine. ¿What can be happening?

    I have a factory unlock iphone 5 with the lasted version. Since yesterday my sim card stopped working and now says `No Sim`, was working fine and stopped working now, other sim works but just not mine. ¿What can be happening?

    I thought that, but I put the sim card in another device that is not Apple and works. Definitely the sim card work, but no longer in my iPhone 5 or maybe in any other Apple device, i dont know why!! But i gonna get a replacement to see what happen

  • I have changed provider and inserted new sim but it shows 'sim not valid' does anyone know how to unlock iPhone 5?

    i have changed provider and inserted new sim but it shows 'sim not valid' does anyone know how to unlock iPhone 5?

    Yes, contact the carrier the iPhone is locked to.
    Only they can officially unlock the iPhone and if you qualify. No one else.

  • HT1414 I have an unlock iphone. I went to at&t store they inserted a new sim card & tried activating my phone but msg pop up stating "SIM not valid". Please help

    I have an unlock iphone. I went to at&t store they inserted a new sim card & tried activating my phone but msg pop up stating "SIM not valid". Please help

    Where did you buy this unlocked phone?

  • I got an iphone. when ive insert my sim card in it, it sat sim not valid. at the end its mentioned please contact apple support. can you help me

    i got an iphone. when ive insert my sim card in it, it sat sim not valid. at the end its mentioned please contact apple support. can you help me?

    Your phone is probably carrier locked and you are using a SIM form a different carrier. Are you?

  • I bought an unlocked iphone 5 with 32mb especially so I could use any wireless carrier that I wanted to.  Why does apple hold me prisoner to use only the carriers that apple wants?????  The only thing I can't do is send and receive picture messaging.

    I specifically bought and paid for an unlocked iphone 5 from APPLE so that I could use any wireless carrier I wanted to.  I have been paying ATT WAYYY too much money the last 20 years.  But for some reason APPLE wants to keep me from using any wireless carrier - and I can only use the carriers that APPLE will let me.  WHY????  I paid my money!!  I expected a lot more than I got.  The only thing I can't do is send or received picture messages, but it makes me so Mad that I can';t do that!!!

    If you bought an unlocked iPhone then it will work with any carrier but will work only under the restrictions or requirements the carrier sets for its customers.  Apple has nothing to do with that.  You are describing a problem of restricted access created by the carrer.  If you cannot carry out the functions you want, talk to the carrier and see what limits they are placing on you.  An unlocked iPhone is fully capable of all functions the carrer allows.

  • I would like to sync my ipod touch with my iMac but I'm afraid of losing data how can i do this without buying non apple software

    i have recently changed from windows to apple, i have my whole record collection on an ipod touch, i have successfuly transfered my music data from my old computer but i am affraid to sync the ipod touch incase something goes missing also for some reason i have numerous duplicates and dont want to have them on my touch i have seen that there is software on the market to help with this problem but i am reluctant to use non apple software on my new computer can anyone help.

    Tough spot if you want Apple only SW, no idea where you can get where you want without some decent 3rd party SW, which as a rule outshines Apple's SW by light years.

  • HT201328 I just bought an unlocked iphone 5s, 32 GB, and it came with an AT&T sim card. Is that normal?

    I just bought an unlocked iphone 5s, 32GB, and turns out it came with an AT&T sim in it. Is that normal?

    Certainly sounds that way, with the fact that there was an ATT card included, and your chosen cell provider SIM doesn't work.

  • I bought an unlocked iphone 4s from dubai but it does not work with an indian idea sim..help

    i bought an unlocked iphone 4s from dubai but it does not work with an indian idea sim..help

    If you are both on the T-mobile network, the sim card should work.  If you did a Erase All Content and Settings, then she should be at the point of activation as a new device...talk to T-mobile and be sure the sim she is using is a valid sim card.

  • Hello, i bought a unlock iPhone 5 in 2012 december and i come back to my country and i pay money to use my phone in Turkey and few months later push button didn't work so i take my phone to apple and they give me the new one but they didn't give the box.

    hello, i bought a unlock iPhone 5 in 2012 december and i come back to my country and i pay money to use my phone in Turkey and few months later my push button didn't work so i take my phone to apple in los angeles and they give me the new one but they didn't give the box. and 1 week ago i come back to my country again and i take a message from my line comany and they told that i must give money again to use my phone in Turkey until 30rt of january if i didnt pay i cannot use it anymore. but this is so stupid cause apple change my phone in guaranty covorage. what sould i do now

    You need to pay your mobile network provider for the calls, SMS and data you need to use your phone. This is an ongoing charge, usually paid monthly.
    This is nothing to do with Apple. Apple only provided the handset - not the mobile network you use it on.

  • Can i use my unlocked iphone overseas, with a one of their carriers?

    Can i use my unlocked iphone overseas, with a one of their carriers?
    If i go study abroad for 3 years, i obviously have to have a phone. Can i use my iphone 5s I bought in america unlocked, and just put their sim-card in
    Anyone know you can buy the iphone 6 unlocked?

    RichmondDan wrote:
    Apple is not yet selling the unlocked version of 6 or 6 Plus (I verified this today at the Apple store, in person).  Many say that some versions now sold are unlocked, but you pay your money and take your chances.  I prefer to wait.
    Oh, and if you are abroad for 3 years, you will have no warranty and no Apple service unless the phone is returned to the US.  Sounds like a good reason (to me) to buy it overseas.  YMMV
    This does, of course, depend on what country one is inhabiting.

  • I just bought an unlocked Iphone 4s and I wanna know if I need to take an Iphone plan or a 30$ plan could be enough and also if I only use it on wi-fi do I need to have datas in my plan?

    I just bought an unlocked Iphone 4s and I wanna know if I need to take an Iphone plan or a 30$ plan could be enough and also if I only use it on wi-fi do I need to have datas in my plan?

    The iPhone is designed to always have an internet connection as long as there is an available wi-fi network you have access to, or cellular reception. MMS requires a data connection with your cell phone carrier, which can't be exchanged over wi-fi. If your carrier supports visual voicemail with the iPhone, visual voicemail messages are downloaded to the iPhone via the carrier's cellular data or internet network only, not via wi-fi. If you ever need to make use of the Find My iPhone feature, it will be worthless without a data connection with your carrier's cellular network.
    If you don't plan on having a data plan or you can't afford it, your money was wasted purchasing an iPhone. This likely makes no difference since most carriers require a data plan with the iPhone.

  • I bought an unlocked iPhone 4s in America from an Apple Store, need Japanese service.

    As the topic line states, I bought an unlocked iPhone 4s in America from an Apple Store, need Japanese service. I need to use it in Japan. What should I do? What is a good provider? I heard that Softbank will not let you use ANY iPhone that is not purchased from them. So I am wondering what to do.
    I will be studying in Japan for 15 months, so I think it best that I get a 2 year contract, seeing as I plan to work here, following graduation. Does anyone know a way around the Softbank issue? If not, should I choose AU or Docomo? If those don't make much sense, either, than should I simply return the iPhone that I purchased in America and sign up for a two year contract with Softbank here?
    P.s. The whole purpose behind buying it in America to begin with was because if I return to America, I can always use it there, too.

    Hi,
    I am in the same situation as Iooc, I live in Uruguay and the iphone 4s costs 1400 Us dollars. I have been told that this price is caused because apple does not offer a discount to the Uruguayan distributors, therefor they are buying at the same price as in an apple store.
    Well, as I have a friend travel next week to the US, I wanted to know about the unlocked iPhone 4s. Is it only GSM? Won't I be able to use intent 3G in this phone here in Uruguay?
    Thanks

  • I bought an unlocked iPhone in  NY in 04/23/2010, and it and it came locked

    I bought an unlocked iPhone and pay U$ 499 + tax in the Apple store in NY in 04/23/2010, and it came locked.
    What should I do to solve this problem ?

    All iPhones sold in the US are carrier locked to AT&T.
    You can buy iPhones with out a contract from Apple but they are still carrier locked to AT&T, you just don't have to sign a two year contract.
    As far as getting an iPhone unlocked it is up to the original carrier to unlock the iPhone. However in the US AT&T does not unlock the iPhone. So if you want to use the iPhone with another carrier you are out of luck. You can sign up with AT&T and paying roaming charges to use the iPhone that you currently have. That wouldn't be cheap so I would suggest selling the iPhone and purchasing an iPhone in the country where the iPhone will be used.
    Here is a list of all the iPhone carriers:
    http://support.apple.com/kb/HT1937
    If you are in Brazil there are 4 carriers for the iPhone. Claro, VIVO & TIM all offer the iPhone, and they are apparently locked to the carrier, so it would work only on that carrier. However according to the document Oi sells the iPhone unlocked, so I would suggest contacting them if you are interested in an unlock iPhone.
    On a side note, maybe we should have a communal answer that we can just cut an paste...

  • I am planning on buying an unlocked iPhone 5 with a T-Mobile Nano Sim. I have a few questions.

    I was planning on buying a 32GB unlocked iPhone 5 with the T-Mobile Nano Sim. I was going to activate the Sim with T-Mobile's prepaid $30 unltd text/data with 100 minutes plan. I've read some stories online where people were only able to use the Sim with T-Mobile's post-paid plans. Will the Sim that comes included work with prepaid and post-paid plans?
    Also, assuming that it does work with prepaid, what steps would I need to go through to activate the iPhone?
    Assuming that it doesn't, would cutting down a prepaid Micro Sim from T-Mobile to Nano Sim size work normally?
    Thank you in advance!

    Yes. The T-Mobile nanoSIM which came with the  full price, unlocked iPhone 5 will work for a prepaid plan. However, neither Apple retail store employees nor the T-Mobile customer svc reps know this. It was quite an ordeal to activate. I had to order the prepaid activation kit online, wait for its arrival by snail mail, then use the activation code from the kit with the nanoSIM to activate the prepaid monthly plan $30/mon for 100 min+ unlim text + 5 GB 4G/LTE. I live in Pasadena, CA, and the 4G and LTE coverage here is extensive and reliable.
    I tossed the SIM which came with the activation kit.
    My local T-Mobile retail store wouldn't sell me a prepaid activation kit when I told them that I wanted the web-only $30/mon plan. The customer svc reps couldn't or wouldn't give me an activation code to use either.

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