I bought and downloaded a movie to my macair and it showed in my library yesterday. Today however i can not find it. Any idea why that would be? I did buy it and not rent FYI

OK, I think I understand what's happening.
Movies are now stored in iCloud: see http://www.apple.com/itunes/inside-itunes/2012/03/movies-now-available-on-icloud .html
So they may take a while to download to your Mac. Movies are big, after all.
I believe you can guarantee the movie stays on your Mac by going to Preferences (in the iTunes menu at the top), and going to the "Advanced" tab, and checking "Copy files to iTunes media folder when adding to library".
Hope that helps!

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Some of my bookmarks have ost their icon picture on the toolbar, any idea why that would happen, and how to fix it?

This just started today, also my downloads all say view.do instead of what i named them. What has happened and how do i fix it quick!!??

The version 8.0.1 of firefox is what made this problem happen. I uninstalled the program and reinstalled an older version of firefox. Now everything is back to normal.

I had my mac rebooted and now I can't find appleworks any idea where to download this?

I had my mac rebooted and now I can't find appleworks any idea where to download this?

"Rebooting" means restarting &, as fruhulda said, that won't cause things to disappear. If you mean you had the hard drive erased & the system reinstalled, you will have to find the original disk with the AppleWorks installer.

I just upgraded my software to OS X 10.9.2 (13C64) and i can no longer use my printer (epsun stylus sx235w). any ideas why this would happen?

i just upgraded my software to OS X 10.9.2 (13C64) and i can no longer use my printer (epsun stylus sx235w). any ideas why this would happen?

Mavericks is the name of your operating system. It is otherwise known as OSX 10.9.
The previous versions were indeed "cat things".
The way you would know if you need to download new software from Epson is to go the Epson website and search for your printer there, look for downloads, and see if they have new software listed for 10.9.
You can revert your system back to what it was two weeks ago. This would be easier to do if you have a backup that you made prior to installing Mavericks (like with Time Machine). If you don't have a backup (sounds like you probably don't), you can look here for some directions about how to go back to the "Cat Thing" that you had prior to installing Mavericks: How to revert OS X back from Mavericks: Apple Support Communities
If all of this is too hard for you, you could take your Mac in to your Apple store and ask them to help you.

HT1414 Ipod Touch can't find Bluetooth device. (Jam Box) Upgraded Itunes software did a backup and restore on the Ipod. My PC sees it fine. IPod used to work with JamBox. Reset Jambox, no luck. Followed every instruction from the forums. Still no luck

Ipod Touch can't find Bluetooth device. (Jam Box)
Upgraded Itunes software did a backup and restore on the Ipod.
My PC sees Jam Box fine. IPod used to work with JamBox. Reset Jambox, no luck.
Followed every instruction from the forums. Still no luck.
Reset Jam Box to factory settings.

Did a network reset on the Ipod after the backup and restore. No luck

I have a Canon MP990 and i keep getting an eror code. I have searched for a driver update but cannot seem to find one- Any ideas please?

I have a Canon MP990 and I keep getting a communication error code 306A. I have tried the usual turning everything off and starting again all to no avail. I have searched for a driver update but cannot seem to find one- Any ideas please?

Hi Peter!
I'm sorry to read that you are having issues with your Sync account.
Your best bet is to follow the steps described in this blogposts and open a bug:
https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/
After that, if you don't want to user Sync in your computer, you can stop it with this simple steps:
* At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options.
* Once the options window opens, click on the Sync tab.
* At the bottom of the Sync tab click on '''Deactivate this Device''' link

After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

Please follow this article:
http://support.apple.com/kb/TS1567
it should help
let me know

HT1263 where can I find the System Mac 9 that would be in the (original release) factory shipped iMac's prior to 2010? I'm missing key system data and cannot update to iPhoto app past 6.0.6; any advice will be helpful, thank you.

Where can I find the System Mac 9 that would be in the (original release) factory shipped iMac's prior to 2010? I'm missing key system data and cannot update to iPhoto app past 6.0.6; any advice will be helpful, thank you.

Where can I find the System Mac 9 that would be in the (original release) factory shipped iMac's prior to 2010?
What are you refering to here? Mac OS 9 came out around 2001 ( or about ). Mac OS 9 last run in an emulation mode in 10.4.11 -- Tiger. Mac OS 9 ran on PPC machines that were last produced before 2004 or so.
I think your conclusion you need Mac OS 9 is incorrect.
I'm missing key system data and cannot update to iPhoto app past 6.0.6; any advice will be helpful, thank you.
iPhoto '11, Mac OS X (10.6.8), need to upgrade system to 10.8
We need to verify some information. Are you really running 10.6.8? What hardware?
Here is how to find out what version of Mac OS you are running:
Click on the blue apple in the upper left hand of the screen.
click on this icon
Click on the first line, "About This Mac"
Most of these are numbers & that's what we want.
What version & Processor do you have?

I have an apple certified refurbished iPod touch 3rd generatio. When playing the music with headphones, the music moves from song to song. When it is on a docking station, it repeats the song. Any ideas why or how to fix it?

I have an apple certified refurbished iPod touch 3rd generatio. When playing the music with headphones, the music moves from song to song. When it is on a docking station, it repeats the song. Any ideas why or how to fix it?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Cannot access BTyahoo mail using safari or google chrome but can using Firefox. Any ideas why and how it is fixed

I have recently signed up to BT but find that I cannot access BTyahoo mail using either safari or google chrome - the pages are just not available. But it works with Firefox. Any ideas why and how it can be fixed?

Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.

Ipad says I have 149 photo on it but I can't find them, any idea where they might be stored? they are not in any folder including deteted photos folder.

My ipad says it has 149 photos on it, but I can't find them. Any ideas where they might be?

Did you ever restore your last iCloud backup? That contains you camera roll photos & videos, text messages, app data, settings, etc. It will also redownload your apps and other purchased media.
If you didn't, follow the steps in this article to restore the backup: https://support.apple.com/kb/ph12521.

Can anybody help with this........I've bought a pack of self adhesive lables with a view to printing them via my printer, However, I can't find a programme that allows me to do this. Personnel in the MAC shops don't know either!! I've a IMAC running on

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Are they Avery Labels? If so there are templates here:
http://www.avery.com/avery/en_us/Templates-&-Software/Templates

HT3529 My wife and I both have an iphone. We initially created it under her apple id. We will receive each others text messages from certain people not all. Any ideas why and what we can do to stop it

My wife and I both have an iphone. We initially set them up under one apple id account. When we text sometimes we will receive each others text messages from others. Example I will text a friend...she will not see my text but the reply comes to both of us. It seems to be random which ones. Any ideas how to correct this

Yup, get your own AppleID.
The messages that are being sent to both phones are technically not text, they are Apple's iMessage. They use the data part, not the texting part. So if you have an iPad or a Mac computer, you can send/receive the iMessages there too.
KOT

Mail deleted a current inbox and restored an old deleted inbox. It won't restore from Time Machine, and I'm missing archived emails from the old account. I'm pretty sure there is other stuff missing, but it's hard to tell. Any ideas why it would do this?

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I tried restoring the files from Time Machine, but it didn't work. I followed plisk restore instructions--nothing. It's a mess. We have no idea what would have caused this. We're above average users--we weren't mucking about with anything. It was just so strange.
I went back into Time Machine, and it just makes no sense that I can't restore anything. We're now missing important emails--nothing too tragic, but still a pain in the butt. Thankfully the current inbox that was somehow deleted had a back-up on our email server, but the archived/deleted inbox file that was magically restored had all the archived emails that we kept deleted.
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Thanks!

Hello,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk.

I made a slide show using imovie. When I play it back on my imac, the slideshow looks perfect. However when I burned in via iDVD and play the disc, the resolution drops off. The video appears fuzzy and not sharp. Any ideas why?

I made a slide show using imovie. When I play it back on my imac, the slide show is crystal clear and sharp. I burned a disc of the slide show using iDVD. When I played the dvd the resolution is very poor. Fuzzy and shakey images. I tried various solutions, Apple tec told me to go to preferences on iDVD and select "professional" to get higher resolution. Tried that but results still the same. Any ideas?

When you play on your Mac, you can have resolution up to 1920x1080.
When you burn to iDVD you convert to 640x480.

I bought and downloaded a movie to my macair and it showed in my library yesterday. Today however i can not find it. Any idea why that would be? I did buy it and not rent FYI

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