I bought and started downloading Lion. But after a few minutes changed my mind and cancelled the down load. Do I get my money back automaticaly or do I have to fill out a form?
Today 17th Nov2011.I bought and started downloading Lion. But after a few minutes changed my mind and cancelled the down load. Do I get my money back automaticaly or do I have to fill out a form?
Thanks for your help
P.
http://www.apple.com/support/mac/app-store/contact.html
Similar Messages
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How do I resume... Go to settings and download... Or get my money back?
Welcome to the Apple community Marty.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
Sound and picture on TV but after a few minutes the TV loses signal
I have an 80gb 5.5G connected using the universal dock and apple genuine cables. I get perfect audio and video for a few minutes then the TV seems to lose signal and goes to its default channel.
It might be the TV, its a Sharp HiDef (UK), anyone else had this issue ?That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
B-rock -
Hi ,
My MacBook Pro (13-inch, Mid 2010) switches on but internal display remains off/black .There is no start-up sound and the fan starts off normal but after about Five minutes begins to run even faster as if the machine is running a heavy load.It displayed a question mark some time back then a friend borrwed it ,he flashed the system and put windows 7.Then a few days pasted and now it wont display as stated.I have tried to Reset SMC and the Command + P + R + Power but still no response.Please assist?
Regrads JoshI think your "friend" caused a problem (or two).
I do not know what "flashed the system" means......
Based on what was done, I would probably erase the HD and restore the system from a backup before the software changes were made.
Barry -
The screen on my ipod nano, 2nd generation, turns black. It stills plays music. I've tried resetting the ipod to clear the black and the screen goes back to it's original state. But after a few minutes the screen turns black again, while the music is still playing. What can I do about this?
That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
B-rock -
I have a one year old Macbook Air 13. I have a brand new 22" external monitor. In turning the Macbook and monitor on, the monitor displays very well, but within a few minutes it begins this incessant blinking (temporary black out of the screen that lasts anywhere from 1-5 seconds). This has been going on for a long time (it also happended with my older monitor which apparantly I threw out when I should have kept it thinking it was the problem). From reading various blogs in the Apple support community, this appears to be a widespread problem, but I don't find a solution, only a lot of speculation. I'm very surprised the Apple folks haven't figured this out. As a new Apple user, heretofor, I have been very impressed with the support and effort to get fixes out to users. This, however, has me frustrated to the point of junking my Mac and going back to a PC. I love the Macbook Air and most of the functionality, but I cannot function without an external monitor. Anybody have any ideas, please help. Frustrated, Jim
Your dsplay is getting extended onto the external monitor. Chcnage the setting to duplicate it or only display on the external monitor and you should be fine,
Let me know if this worked for you. -
I just bought an audiobook which said it was the 1938 version of Science of Mind but it wasn't...it was the 1926 version...how do I get my money back from iTunes?
Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I purchased Angry Birds Rio thinking I was buying Angry Birds. Are there any directions on what to do with this game? Also my track pad does not respond so I really can't use this game. Can anyone shed some light on this--first it crashed, now it doesn't respond so--can I get my money back??
Contact apple here about a refund
http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=Mac%2 0App%20Store%20Account%20and%20Billing -
i would like to no how i can get my money back as the game i am playing has not but my game piont on there
Developer will just push you back to iTS for this...
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
None of my iDevices can read my iTunes library after about 30 minutes. My iDevices lose connection to my library and I have to do one of the three following things in iTunes to regain connectivity: 1. Restart iTunes 2: Stop / Start Home Services 3: Start playing a song.
I'ts as if iTunes goes into a background or sleep mode. During the loss of connectivity my iDevices show that there's a library shared, but I cannot connect to it.Smae issue here, but I'm unable to get Home Sharing started again (after MAc and iOS restarts, Home Sharing on/off. etc.) This happend a few weeks ago and turngin Home Sharing Off/On fixed the connection issue b/w iPad2 5.1 and iTunes 10.6.1 running on a OSX10.6.8.
I updated to iOS 5.1.1 on iPad2 today, watched a movie and then about 20 minutes into a 2nd movie I lost connection (Sharing tab in Video app disappeared and has not come back.) The update seems like the culprit, but odd it worked for over 2 hours before stopping, odd I can't get Sharing to work anymore (iTunes see's my iOS devices b/c I can conenct to iTunes to enter my passcod efor connecting the Remote app.) Appears to be an issue with iTunes broadcasting Home Sharing, even thougt it says it is on. -
I had problem with my Macbook (End 2008). It grabbed everything, when I was moving over it with the mouse. And left stuff somewhere else.
So I decided to clean the MacBook and I just put a new system on it, after a new Mountain Lion. Nothing else.
Now the external mouse and the trackpad work after a restart.
But after minutes the trackpad is still moving the mouse over the screen, but I can´t click anything.
Not even with my mouse.
What is wrong?Try going to Starbucks and connect thru their WiFi and see if you experience same issue. If not, it may be your wireless router not compatible to wireless-N built in the macbook pro. It could be your router cycling on and off its connection without even noticing it. Do you have any other wifi at home that doesn't experience this issue?
You need to do process of elimination. Keep us posted. Thanks! -
I am using iMovie 11 and have put down a piece of music which is fine. I have done all the adjustments that I needed so far. My problem is that i wish to add another piece of music and whilst I can move it on to the timeline I am unable to control it. I have no adjustments on the track like the earlier piece. Full volume only. Any ideas ?
Hey CarolinQc,
Thanks for the question. The symptoms you are experiencing can result from an Apple ID address that has been changed prior to signing out of all of the services. Before you change the email address associated with your Apple ID, you’ll want to sign out of all services to avoid this. As a fix, you can temporarily change your Apple ID back to the old address:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
- Scroll down and tap Delete Account, then tap Delete to confirm.
- Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
- Enter the password for your previous Apple ID.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Return to Settings > iCloud and sign in with your new Apple ID.
Additional Information:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Thanks,
Matt M. -
I purchased an ipad2 and it doesn't charge using any of the car chargers we use for the iPhone. It connects but then reads not charging.
debraojo wrote:
I purchased an ipad2 and it doesn't charge using any of the car chargers we use for the iPhone. It connects but then reads not charging.
I'm not surprised. Most car outlets do not provide sufficient power for the iPad to charge, but will work fine with an iPhone. Mine does the same thing. -
when i try and sync my itunes with my apple tv (1st gen) it crashes my wi-fi connection. please can anyone help on this? I do remember it saying at some point that something shared the same IP address with something else .... but i am rather clueless. Both me and my husband have macs, iphones and apple tv - but it is my itunes account that the apple tv uses if that is any help.
Here's the solution for the T-string error.
http://iweb.dailynews.webege.com/PHP_parse_error.html -
I came out to a black computer screen. I can see the mouse arrow but otherwise nothing. I disconnected the computer and tried turning it back on. It starts up like usual but bar going across under the apple freezes and the screen goes black. I can hear the computer running. Help!
That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
B-rock
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