I bought Aperture on app store in july. Now, when I open it, it ask me for my serial number?

Hello every one...
I don't have access to Aperture anymore. I have to give a serial number, and I don't have it because I bought it on Appstore?
What can I do?
Thanks for your help.
D.

Aperture (or any app) bought from the App Store does not require a serial number to use. Your Apple Id is all that is required to download and run the App.
How did the problem begin? Some background information will make it easier to try and help you.
The simplest thing to do is to delete the Aperture App in your Applications folder and using the same Apple ID you used when you first bought Aperture, log into the App Store and download it again.

Similar Messages

  • Aperture is asking me for a serial number when I log on. I do have one because I got it off the app store. Anyone know anything about this or had this problem?

    This problem has been getting at me for a while, I purchased Aperture 3 off the app store about a year ago without trouble, it was fine even when I had lion but after a few mserials deter that it stopped working and asked me for a serial number. It is also gone from my purchase history. I am not going mad and have forgotten hat I bought it in a box because I have written a review on the AppStore which you can only do if you have bought It there.

    If you bought this in the App Store and now the App Store is not showing it in your purchased history and you are using the same Apple Id to log in you have a big problem.
    I would contact the App Store right away and try to get this straightened out.  There is no way to correct this as you do not have a serial number to enter and no way of getting one.
    The only other possibility would be if you somehow have two copies of Aperture on your machine, did you ever load the trial version? You could search your HD to see if you have two copies of the application and if you do try running each to see what happens.
    But even if this turns out to be the case it wouldn't explain the App Store not having it in your history ad that still is a major problem.
    regards

  • Why is Logic pro (downloaded from mac app store) asking me for a serial number?

    I recently bought this mac and haven't had any previous downloads on it. I've managed to download and install logic pro as well as the 2GB "essential" add-on. As I clicked to download the additional 19GB of extras it asked me for a serial number that it says would be on my packaging. I obviously don't have this. I quit logic and tried to open it again and it is asking me for the serial number just to get into logic. Really stuck on this one.

    It's compatible. Note that there's an App Store (for iPhones, iPads and iPods touch) and a Mac App Store (for Macs, available since Mac OS X 10.6.6). Just open the Mac App Store and purchase Logic Pro 9

  • Aperture running in Mountain Lion. Now when I start Aperture it asks me for a Serial Number . Where can I find this as it was a download and I have no packaging?

    I recently purchased Aperture from App store and this was running fine until I upgraded to Mountain Lion. Now when I start Aperture it asks me for a Serial Number . Where can I find this as it was a download and I have no packaging?

    I also have this problem! Mine is also not from the App Store. I had purchased Aperture 1, then upgrades for both version 2 and version 3. It's annoying as it is, but I also have to enter my previous serial number as well since it was an upgrade.
    Following this thread in the hopes that someone will have a solution.

  • I bought adobe CC education license, and adobe asks me for a serial number

    I bought adobe CC education license, and adobe asks me for a serial number@

    Signing out of one Creative Cloud application deactivates all Creative Cloud applications associated with your Adobe ID on that computer.
    Make sure that your computer is connected to the Internet.
    Start the application.
    Choose Help > Sign Out (Your Adobe ID).
    Click Sign Out.
    Alternately, you can sign out from all Creative Cloud applications on your machine using the Creative Cloud app for desktop.
    Open the Creative Cloud Desktop App.
    Choose the Settings icon.
    Choose Preferences.
    Choose Account.
    Choose Sign Out from Creative Cloud.
    Running into a problem? See Common Deactivation Issues.
    Refer to http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#de activate-problem
    Regards
    Rajshree

  • I paid for Lightroom and have been using it for over a year now. Ive just tried to open the app and it's asking me for a serial number.

    I purchased LR just over a year ago, has been working fine until I tried to open the app this evening and it's now asking me for my serial number. There is also no past records of product purchase in my CC account. Has anyone had this problem before and how can I fix it as I am now back on a 30 day trial.

    Have you subscribed to the creative cloud photography package?
    If you have, does Lightroom show as being available to install from the CC application manager?
    Did you update your Lightroom just before this problem started?
    What operating system?

  • Aperture forgets it license and asks me for the serial number over and over again

    Hi,
    This is getting ridiculous to the point where I'm thinking of just ditching Aperture.  It's continually forgetting is license and asking me for the serial number over and over again.  I have the original serial number and an upgrade number when I upgraded to v3, but right now, it's not  accepting either of them. What's going on and how do I fix it permanently?
    Thanks,
    Rob

    Rob, have you upgraded to Aperture 3.4.3? This is supposed to have fixed the serial number problem:
    http://support.apple.com/kb/DL1610
    About Aperture 3.4.3
    Addresses an issue that could cause a licensed copy of Aperture to prompt for a serial number with each launch
    Be sure to enter the serial number, when you are logged in from an account with Administrator priveleges - otherwise can it not be stored.
    Aperture is installed for all users on your mac, so the serial number is written to the system library, not the user library, and this requires read/write access for administrators. Do you enter your serial number using an administrator account?
    When did this start? Have you migrated your system from from another mac? Then you still may have an older ProAppSystemID file  or Aperture cannot write to the System Library.
    To stop Aperture asking for the serial number, first check, if you still have an old file "ProAppSystemID" in your System Library.
    Quit Aperture.
    Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
    Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
    Reenter your serial number, hopefully for the last time.
    Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp
    Use the Finder's "Go" menu
         Go > Got to folder    and  enter /tmp into the textfield. If you see the file there, move it to its proper location.
    In this case you may want to repair the permissions on your system drive; you can do this using the "First Aid" tools in "Disk Utility" (located in Applications > Utilities)
    Regards
    Léonie

  • Hi, I did the 30-day trial of indesign, now I bought the student package and when installing it they ask me for my serial number and I didn't get any.. please help!!!

    Hi, I did the 30-day trial of indesign, now I bought the student package and when installing it they ask me for my serial number and I didn't get any.. please help!!!

    We have received your payment - thank you! For your information are the details of the order here:
    Ordering information:
    Creative Cloud membership Photo Student and Teacher Edition (one-year)
    74.00 DKK per. month
    Order number[Removed by moderator]
    18.50 DKK charges
    Total payment today:  
    92.50 DKK

  • Bought Aperture through Apps Store and asking for a serial number

    Hi all,
    I bought Aperture through the apps store and it has been updated to the latest version and has lost the serial number. Now when I start Aperture, it's asking for first name, last name and serial number from the back of the box. I don't have a box to get the serial number from as it was downloaded from the apps store. When I go to the apps store, I can see in my purchased list and I have the option to install, which doesnt work as it's already installed.
    Help! How do I get my serial number from the version bought from the apps store?
    Thanks...David

    David, deinstall Aperture - move it from the Applications Folder to the Trash (but don't empty the Trash).
    Then open the AppStore "Purchased" tab again and reload it (Press ⌘R).
    Now you should be able to reinstall from the AppStore. Does it work?
    Regards
    Léonie

  • I have bought 1 month of cc adobe pack but I cannot activate the product they ask me for the serial number!

    I have buy 1 month of cretive cloud pack form adobe website today. I have installed creative cloud installer. I have download Photoshop and illustrator so far but when I open them they ask me the serial number! I cannot find it and I do not posses the redemption code or anything like that! What should i do?
    Help me I am very confused..

    YES!!! Now it works!! Great, do I have to register the product or it is just fine? (I mean each time I download a software from the pack it works automatically or I have to do something?). Great great great! Thank you!
    One more question, I have Maveric and Windows on the same machine, it is count as one or two? I have now installed photoshop and illustrator on both, is it correct?
    Thank you very much!
    edit: one more thing, during the "operations to sole the previus issues" I have installed photoshop and illustrator in italian, and flash in english. This works perfectly fine for me BUT when I open cc to download others programs I see on the downloaded app only flash, is because the setting are in english? how can I update eventually phtoshop and illustrator in the future? do I have to change back to Italian?

  • I did not receive a serial number when I purchased Keynote Speaker and Numbers from the App store. Would someone please send me my serial number so I can use the apps I have already paid for. The prompt screen is asking me for the serial number ??????????

    How do I get what I paid for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!??????????????????????????????

    You don't need a serial number. The problem you're having is due to having the iWork trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
    Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

  • When I go onto the app store on my iPad when I try to redeem a code for a gift card, after I type I. My password it just asks me to type it in again. Same with viewing my account. What do I do?

    This has been happening all of today. I go to the app store on my iPad and I choose to redeem a gift voucher and after I type in my password it just asks for it over and over again. Same with viewing my account. I can still buy apps without having to put my password in.

    Nevermind, it's just randomly worked.

  • I have bought Adobe Flash on my school computer (Windows 8) and I'm trying to get it on my home computer (Windows 8). I'm stuck with my serial number, how do I find it? It is asking me for my serial number and I don't remember it. Please help and thanks.

    I am in desperate need of finding my serial number so please help asap!

    Hi,
    Which version of Flash Pro are you on? If on Flash CC and are being asked for a password, see Creative Cloud applications ask for serial number
    If you are on a perpetual license of CS6 or earlier, contact Adobe Customer CareContact Customer Care
    Thanks,
    Preran

  • Im trying to sign into my adobe profile and keep asking me for my serial number of any recently purchased promgrams but i dont have any register products since the only product i have is aadobe reader and i downloaded it from the google play store....i am

    wassup

    Branching this to a separate discussion.
    Idontextistyt were you previously able to utilize your Creative Cloud Membership or have you always been prompted to enter a serial number?  Also which operating system are you using?  Finally are you on a managed network?

  • I am being asked for a serial number for a software update for aperture.I bought this from the app store and can't find the serial number

    I am being asked for a serial number for a software update for aperture.I bought this from the app store and can't find the serial number.any ideas?

    What exactly does the dialog widow say? Can you show us a screen shot?

Maybe you are looking for

  • F110 - Automatic Payment Transactions Issue

    Hi, I am working on the report program and SAPscript used in the transaction F110 - Printout/data medium. I have maintained the program and the form to be used to print the "Payment Advice" in the FBZP transaction. When i try to schedule the job, the

  • Macbook pro retina 15 inch mid 2014

    Hi guys I want to know that my MacBook pro mid 2014 model is mgxc2 but in market some people asks like A1498 so I want to know what is latest number thanks please help me out

  • Delete old users/jobs in sm37

    We have some old jobs created in SM37 (R/3 4.7) Some of the people who created the jobs has now left the company. How do I assign the jobs to a another user so we get rid of old names in jobs "created by" column in sm37.

  • Adobe reader 9 plugin crashes

    Since the replacement of Adobe Reader 8 by Reader 9 the Adobe PDF plugin crashes the browser (Firefox 3 and Internet Explorer 7) after loading the PDF an a new TAB. When I disable the plugin in Firefox, Firefox does not crash any more but the PDFs op

  • How can I export my about:config page

    I would like to export my about:config page, so that when I reinstall Firefox I do not have to go back and manually change what I changed in the past