I bought Creative Cloud but I did not receive my license number

Hello,
I bought CC but I have not received my license number by email. How long have I to wait for it? or what have I to do to receive it?
thanks.

Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership. I mam unable to find any CC order placed under your Adobe Email provided here.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
   Windows:
   In windows 7 navigate to following location:
     /windows/system32/drivers/etc
   1. look out for "Hosts" file
   2. Open it with notepad
   3. Check if you have any entry for Adobe
   4. Remove the entries and try again launching any product from CC
   Mac:
   1. Please click on "Go" and navigate to /private/etc
   2. Open "hosts" file and check out for any entries for Adobe.com
   3. Remove the entries and save the file
   4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,
Rajshree

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I paid for the monthly plan but I did not receive the serial number to register the software.

I paid for the monthly plan but I did not receive the serial number to register the software.

there is no serial number used with a cc subscription. you use your adobe id.
go here, Adobe: Creative, marketing, and document management solutions
sign in with the same adobe id used to subscribe. start the download of one of your programs.
that will install the cc desktop app which is used to manage your cc apps,

I bought Creative cloud but it's not complete?

I bought creative cloud on my school website and I got a code for it. I filled everything in but I got every program I only have Bridge CC, Edge code cc, edge inspect cc, edge reflow cc, exchange panel, extendscript toolkit cc, extension manager cc, gaming sdk 1.3, scout cc & touch app plugins. And they were saying on the website that should have got all of those:
Adobe Acrobat Pro XI
Adobe After Effects CC en CS6
Adobe Audition CC en CS6
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Adobe Bridge CC
Adobe Dreamweaver CC en CS6
Adobe Edge Animate CC
Adobe Edge Code CC (preview)
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Adobe Encore
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Adobe Flash Professional CC en CS6
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Adobe Illustrator CC en CS6
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Adobe Photoshop CC en CS6
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Can somebody help me what I can do about this?

Without proper system information and other technical details nobody can tell you anything.
Mylenium

I bought creative cloud last night do not have a serial number where is it ?

I bought creative cloud last night, I started to download it, the it asked me for a serial number that I never received. i checked everywhere to get it without success.
Where is it ?

The CC does not needs any serial number, it is based on Adobe ID.
In case you are being asked for serial number then you can refer to.
Creative Cloud applications ask for serial number
Re: Invalid serial number?
Regards
Rajshree

I bought creative cloud but it's not showing up in my account

I noticed the sale on at the moment and thought it was about time to move on from CS2 and get with the times.
I went through the process of signing up with my university email to make an adobe account, filled in my payment details and received an email order confirmation for a yearly prepaid subscription. I installed the creative cloud app and installed a few of the different programs to check them out, but when I run them I'm told they're all trial versions, and I need to enter a serial number to register them.
Ok, I thought, where do I find that? A quick bit of googling showed me I should be able to find them at https://www.adobe.com/account/my-products-services.edu.html so I headed over, but lo and behold, apparently I don't have a subscription! The whole thing is empty.
Can someone check and see if there's a problem with my order or my account? I'm a little concerned by it, as RM585 isn't exactly a small sum of money, I'd hate to have had it sucked out of my card and received nothing in return.

For anyone with similar problems that comes across this, here's what happened next ...
Following the link from kglad, I entered a chat with an Adobe rep, who checked my account and then forwarded me to a technical rep.
The technical rep had me copy/paste my hosts file into the chat and empty it. After a minute he said there was nothing in it that should conflict and I can put it back to how it was (so I did).
Next up I was asked to close the cloud app and go to the "%localappdata%/Adobe/OOBE" folder (windows machine, not mac, so YMMV). There I was instructed to delete opm.db and then re-open photoshop (the tool I was first trying to get running). It worked perfectly after that and I have since installed a whole bunch of stuff.
Thank you kglad, and thank you Adobe reps Waseem and Bhagawan.

I did not receive the serial number

I there, my adobe id is
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
I purchase the adobe education one for a year, but I did not receive any serial number so I cannot use the adobe app.

Hi there
Alreay solved
thank you!
Shuming lai
Original Message
Sender:John T [email protected]
Recipient:shuming [email protected]
Date:Thursday, Nov 20, 2014 11:12
Subject:[Adobe Creative Cloud] I did not receive the serial number
I did not receive the serial number
created by John T Smith in Adobe Creative Cloud - View the full discussion
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download install activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6945928#6945928 and clicking ‘Correct’ below the answer
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Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
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I can't get gold of adobe - which is annoying me. I have a file that has been uploaded to my creative cloud that i did not upload or have i ever seen before. SO it seems adobe cannot guarantee security and are uncontactable - i think i may leave

I can't get gold of adobe - which is annoying me. I have a file that has been uploaded to my creative cloud that i did not upload or have i ever seen before. SO it seems adobe cannot guarantee security and are uncontactable - i think i may leave

Since this is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I downloaded Photoshop CC but I start experiencing trouble, so un-istalled Creative Cloud and Photoshop CC. I then reinstalled Creative Cloud but I am not having trouble reinstalled Photoshop CC. Nothing seems to be working, it just shows me that Photosho

I downloaded Photoshop CC but I start experiencing trouble, so un-istalled Creative Cloud and Photoshop CC. I then reinstalled Creative Cloud but I am not having trouble reinstalled Photoshop CC. Nothing seems to be working, it just shows me that Photoshop is up to date and ready to use and its not installed on my computer anywhere.

Rattler2015 please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Photoshop CC.

Hello, sent me the email canceling my account creative cloud, and I did not cancel the account, I do not understand the reason for the cancellation was because term option than 1 year and not yet completed.

Hello, sent me the email canceling my account creative cloud, and I did not cancel the account, I do not understand the reason for the cancellation was because term option than 1 year and not yet completed.

There is payment related issue, I have send you a personal message, please respond as requested.
I shall raise a request to the digital river store from where it was purchased.
I am from the Customer care Team.
Regards
Rajshree

I bought creative cloud, but it still keeps in trial version

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sorry these are my corrections
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I bought Creative Cloud but I did not receive my license number

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