I bought creative cloud, but it still keeps in trial version

I bought creative cloud, but it still keeps in trial version. and I click "Join Now" on photoshop startup window, it will forward me to buy creative cloud. I can't find any place for register or enter serial code, I don't know how to do, please help! Thanks!

I tried to find it everywhere and don't see "license this software", I m using Mac OS X 10.9.5

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I bought the complete package of creative cloud, but the installer allows only trial versions What I can do?

I bought the complete package of creative cloud, but the installer allows only trial versions What I can do?

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium

I recently purchased a subscription to Creative Cloud but only have access to trial versions of the apps. What should I do?

Every time I try to download apps to my creative cloud desktop app, it only allows me to use trial versions of every application. But, I just paid for a subscription. What should I do?

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

Have purchased Creative Cloud but only able to access trial version - help!

My IT department has purchased Creative Cloud for myself and a colleague. I have received an invitation by email which states that I've been assigned a Creative Cloud - Complete Membership.
I followed the links to download and installed Photoshop initially. However, once downloaded it says that it's a trial version.
When I log in to my Adobe account and click on 'Manage Account' it says that I have Creative Cloud for Teams so really don't understand why I only have a trial version.
Can anyone help???

Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

I removed Creative Cloud but I still get pop-ups asking me to log in....why and how do I get rid of it?

I removed Creative Cloud but I still get pop-ups asking me to log in....why and how do I get rid of it?

Looks like you didn't uninstall; you just logged out. Go to the Windows Control Panel, Programs and Features (in Win7; may be different in your version of Windows). right click on each Adobe CC app you want to uninstall and select "uninstall". Then uninstall CC itself.

I just bought creative cloud, however premiere still says Trial Expired.

I used the premiere trial until it ended and then bought creative cloud. Premiere still says trial expired and I have tried logging in and out and I made sure all my information is correct on my account.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I try to login to Creative cloud, but it just keep on "loging in" with the loading circle, it never stops.. please help

I try to login to Creative cloud, but it just keep on "loging in" with the loading circle, it never stops.. please help
i have tried to reinstall it, disabled the UAD or what its called.. i dont know what to do with it to be honest

Mac Spinning Wheel https://forums.adobe.com/message/5470608
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I am bought creative cloud but suddenly I found that some of them says trial on it why is that?

I am bought creative cloud but suddenly I found that some of them says trial on it why is that?

sign out and then back in to your cc desktop app using the same adobe id used to subscribe, You are no longer signed into your Creative Cloud applications

I bought Creative cloud but it's not complete?

I bought creative cloud on my school website and I got a code for it. I filled everything in but I got every program I only have Bridge CC, Edge code cc, edge inspect cc, edge reflow cc, exchange panel, extendscript toolkit cc, extension manager cc, gaming sdk 1.3, scout cc & touch app plugins. And they were saying on the website that should have got all of those:
Adobe Acrobat Pro XI
Adobe After Effects CC en CS6
Adobe Audition CC en CS6
Adobe Behance
Adobe Bridge CC
Adobe Dreamweaver CC en CS6
Adobe Edge Animate CC
Adobe Edge Code CC (preview)
Adobe Edge Reflow CC (preview)
Adobe Encore
Adobe Extension Manager CC
Adobe ExtendScript Toolkit
Adobe Fireworks
Adobe Flash Builder Premium Edition
Adobe Flash Professional CC en CS6
Adobe Gaming SDK
Adobe Illustrator CC en CS6
Adobe InCopy CC en CS6
Adobe InDesign CC en CS6
Adobe Media Encoder CC
Adobe Muse CC
Adobe Photoshop CC en CS6
Adobe Photoshop Lightroom 4 of 5
Adobe Prelude CC en CS6
Adobe Premiere Pro CC en CS6
Adobe Scout CC
Adobe SpeedGrade CC en CS6
Can somebody help me what I can do about this?

Without proper system information and other technical details nobody can tell you anything.
Mylenium

I bought Creative Cloud but I did not receive my license number

Hello,
I bought CC but I have not received my license number by email. How long have I to wait for it? or what have I to do to receive it?
thanks.

Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership. I mam unable to find any CC order placed under your Adobe Email provided here.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
   Windows:
   In windows 7 navigate to following location:
     /windows/system32/drivers/etc
   1. look out for "Hosts" file
   2. Open it with notepad
   3. Check if you have any entry for Adobe
   4. Remove the entries and try again launching any product from CC
   Mac:
   1. Please click on "Go" and navigate to /private/etc
   2. Open "hosts" file and check out for any entries for Adobe.com
   3. Remove the entries and save the file
   4. try again launching any product from CC
You can refer :
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Regards,
Rajshree

I bought creative cloud but it's not showing up in my account

I noticed the sale on at the moment and thought it was about time to move on from CS2 and get with the times.
I went through the process of signing up with my university email to make an adobe account, filled in my payment details and received an email order confirmation for a yearly prepaid subscription. I installed the creative cloud app and installed a few of the different programs to check them out, but when I run them I'm told they're all trial versions, and I need to enter a serial number to register them.
Ok, I thought, where do I find that? A quick bit of googling showed me I should be able to find them at https://www.adobe.com/account/my-products-services.edu.html so I headed over, but lo and behold, apparently I don't have a subscription! The whole thing is empty.
Can someone check and see if there's a problem with my order or my account? I'm a little concerned by it, as RM585 isn't exactly a small sum of money, I'd hate to have had it sucked out of my card and received nothing in return.

For anyone with similar problems that comes across this, here's what happened next ...
Following the link from kglad, I entered a chat with an Adobe rep, who checked my account and then forwarded me to a technical rep.
The technical rep had me copy/paste my hosts file into the chat and empty it. After a minute he said there was nothing in it that should conflict and I can put it back to how it was (so I did).
Next up I was asked to close the cloud app and go to the "%localappdata%/Adobe/OOBE" folder (windows machine, not mac, so YMMV). There I was instructed to delete opm.db and then re-open photoshop (the tool I was first trying to get running). It worked perfectly after that and I have since installed a whole bunch of stuff.
Thank you kglad, and thank you Adobe reps Waseem and Bhagawan.

I bought Creative Cloud, but can't use Illustrator because it says I need a serial number.

I've read that my account should activate after signing in, but it doesn't work for me. What do I do?

@350125 -
Here are several trouble-shooting methods that should get the applications activated again by your Adobe ID:
A. Follow steps 4 and 5 of http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html:
Launch the application.
Click the License This Software button.
See your Adobe ID in the dialog and click the Sign In button.
B. Use the Adobe Application Manager to install a different application to trigger activation using your Adobe ID.
C. If one application launches without asking for a serial number but another does, then from the application that is activated choose Help > Deactivate from the menu. Relaunch and activate either application.
D. Re-install the Adobe Application Manager from here: http://www.adobe.com/applicationmanagerpatch/index.html. Then launch the application again.
If none of these methods resolve the issue then provide:
Your operating system version.
The following three log files: PDApp.log, amt3.log and oobelib.log.
Email this information to [email protected].
Getting the log files on Windows:
Open the Command Prompt.
Type mkdir Desktop\logs and press Enter. This will create a folder called logs on your Desktop.
Type copy %temp%\PDApp.log Desktop\logs\PDApp.log and press Enter. This will copy the file PDApp.log to the folder logs.
Type copy %temp%\amt3.log Desktop\logs\amt3.log and press Enter. This will copy the file amt3.log to the folder logs.
Type copy %temp%\oobelib.log Desktop\logs\oobelib.log and press Enter. This will copy the file oobelib.log to the folder logs.
Zip the folder logs using a Zip program like 7-Zip (available from http://www.7-zip.org).
Getting the log files on Mac OS X:
Open the Terminal (located in the Utilities folder under Applications).
Type mkdir ~/Desktop/logs and press Enter. This will create a folder called logs on your Desktop.
Type cp ~/Library/Logs/PDApp.log ~/Desktop/logs/PDApp.log and press Enter. This will copy the file PDApp.log to the folder logs.
Type cp /tmp/amt3.log ~/Desktop/amt3.log and press Enter. This will copy the file amt3.log to the folder logs.
Type cp /tmp/oobelib.log ~/Desktop/oobelib.log and press Enter. This will copy the file oobelib.log to the folder logs.
Type tar -czf ~/Desktop/logs.tgz ~/Desktop/logs and press Enter. This will create the file logs.tgz on the Desktop. You can safely ignore the message: tar: Removing leading '/' from member names.

I keep getting signed out of Creative Cloud and getting reverted back to trial version

I get signed out a lot whenever I work off of an external USB hard drive. I've also noticed that I get signed out a lot whenever I plug or unplug USB devices (like Wacom tablets, USB drives, mouse, etc). I suspect that the Creative Cloud manager is monitoring my system configuration and signing me out whenever it thinks I've switched to a different computer?????
Sometimes, I get signed out when I'm already working in the middle of somthing in Photoshop CC. This is pretty frustrating and it totally disrupts my workflow. Is there any way to stay signed in to Creative Cloud?

The suggestion does/did not help. The problem is NOT that I can't log back in. The issue is that I keep getting logged OUT. I've always been able to log back in, but why do I need to keep logging in again when I'm working on the same computer? I lose about 2 minutes everytime I need to log back into Creative Cloud. If I have to log in 30 times, I lose a whole hour.
Typically, this is what happens to me. I'll be in Lightroom doing RAW processing. Then I'll get to a point when I need to bring the image into Photoshop. When I launch Photoshop (ctrl + E), I'll get a message saying I need to sign in. I sign in but then I get a message saying I need to complete my registration (which I ignore because otherwise, I'll be filling in the registration over and over and over and over again). I also always get the message to accept Adobe's Terms and Conditions again (which I've accepted many many many times already). The odd thing is, when this happens, the image does not open in Photoshop. I have to close Photoshop, return to Lightroom and hit ctrl + E again (losing more time).
Sometimes, when I sign back in, I get a message saying I'm using Trial software (huh????).
I'm a software engineer myself. I am almost positive that the Creative Cloud desktop app is using an algorithm that tries (but fails miserably) to figure out that I'm installing the Creative Cloud apps on different machines. I understand that you guys are trying hard to keep people from installing the apps on more than 2 machines, but this is an awful way to do it.
Please forward this to your software team.

I have the subscription of creative cloud but my software appear as trial

I have the subscription of creative cloud. I think I purchased the software on the brazilian store. The software is in English the way I prefer. I want them in English. But they appear as trial versions. Help please.

Hi All,
When an application asks for a serial it means that the application can't see your subscription .Please verify this points :
1 - Clean hosts file from Adobe entries ( Already checked ).
2 - You're connected with a wrong email address .(verify this on CC desktop preferences menu .
3 - Your opm file is corrupted > close CC desktop and delete opm.db from ( Don't let it on the trash ) :
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
4 - You bought a subscription for english only and you install it in another language ( you must have a multi language subscription in this case ).
5 - You have an internet connection behind a proxy that blocks the applications ( If you don't have a proxy ,verify on your browser ( safari or IE ) and uncheck all proxy options )
Regards,.

I have creative cloud membership lightroom still running on trial

Hi,
My Lightroom wont change to a registered version. I have creative cloud installed (mac), i am logged in and have a subscription.
Can anyone help me?
Cheers, Jerome.

sign out and then back in to your cc desktop using the same adobe id used to subscribe to cc, Sign out, Sign in | Creative Cloud Desktop app
if that fails, Sign in, activation, or connection errors | CS5.5 and later

I bought creative cloud, but it still keeps in trial version

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