I bought Creative Cloud several years and computers ago. Am I still able to upgrade my programs to a new computer?

My current computer (I'm running a MacBook Pro v 10.9.5) does not have any of the programs installed and I no longer have the original discs from the store. Am I able to purchase an upgrade under these conditions or do I have to buy it all over again?
Thank you

It doesn't sound like you purchased Creative Cloud if you had discs. Creative Cloud is only available thru download... it is a subscription software service, not licensed software like you would get with discs.
As far as getting an upgrade goes, what did you have and what are you planning to upgrade to? Creative Suite products (licensed) are still being sold (Creative Suite 6) but upgrades can only be made from CS5+ and Creative Cloud subscription plans can be found ala Creative Cloud pricing and membership plans | Adobe Creative Cloud... There is a plan with an introductory discount to upgrade from CS to CC

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I bought creative cloud just now and have only the option of "TRY" and not "Install"-why?

i bought creative cloud just now and have only the option of "TRY" and not "Install"for photoshop, after effects and Illustrator -why?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I prepaid the creative cloud last year and now its time to update, but I notice that i only use about 5 of the apps, is there anyway and I can just purchased those.

I prepaid the creative cloud last year and now its time to update, but I notice that i only use about 5 of the apps, is there anyway and I can just purchased those.

No.
Cloud apps are only available via subscription via a Cloud plan.
If you need 3 or more apps then a Cloud Complete membership is the way to go.

I bought creative cloud photography plan and i cannot download photoshop

i bought creative cloud photography and now i am unable to download photoshop

Mac? Windows?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I just bought Creative Cloud Photography Plan and it doesn't work?

So I just bought the CC photography plan and when I click the download now button it re-directs to a failed to open page.... Why?

We can't know. We know nothing about your system, your browser, your Internet configuration and so on. Something on your end is blocking stuff and causing this.
Mylenium

How do I transfer all my data, including iTunes, from my old Power PC G5 running MAC OSX 10.5.8, to my husband's brand new 27" iMac? His iTune collection is minimal compared to mine, and I would like to be able to access my iTunes on the newer computer.

How do I transfer all my data, including and especially iTunes, from my old Power PC G5, running MAC OSX 10.5.8, to my husband's new 27" MAC? His iTune collection is minimal, mine over 2,000 songs. I would like his computer to become my only working computern where I would manage my iTune collection. Help! Thank you.

Hello:
Read this article - I think it will help you.
http://docs.info.apple.com/article.html?path=Mac/10.6/en/27921.html
Barry

How to get plugin file for After Effects CC 2014 (just bought creative cloud)

I just bought Creative Cloud, installed it, and then went to the Adobe site to install After Effects, since I couldn't find a way to do this on the CC menu. I have Mac OSx. I downloaded the After Effects CC 2014 app and it installed it onto my desktop. So when I go to applications>adobe there is no After Effects file and no plugins. And in the menu within After Effects there is no listing of the Effects & presets. I tried searching various things like "curves" and nothing showed up except for "contents"......any idea on how to solve this?

If you are telling us that you could not find After Effects in the Creative Cloud app then your system does not meet the minimum system requirements. If you somehow found a disk image and managed to run it and it gave you the option to choose Desktop when installing then you probably don't have a light copy of CC 2014, because it should only be installed using the CC app. Mac OSx tells us nothing. You could be on Lion, or Leopard, or Mountain Lion or even something else.
Tell us more about your system, show us what you get when and if you get AE to launch (sounds like you're looking inside the disk image for an app and it's not there), and give us the exact steps or error messages that you are seeing when you try and launch AE. BTW, plug-ins are only accessible from inside the timeline or the comp window when the App is running.

Hello , can you with a single account creative cloud , install on two computers ? (The one from home and one at work)

Hello , can you with a single account creative cloud , install on two computers ? (The one from home and one at work)
This will avoid me lugging around my mac, sorry for my english.
Margaux, photographer

Yes, this has been allowed with Adobe applications going back many years. A program such as Photoshop can legally be installed and activated on two computers at a time for the use of the single licensed user. You can't install legally on your own and a friend's computer for use by the two different people. Prior to Creative Cloud, there was an unwritten limit on how many times a given application could be activated, but there is no longer such a limit under CC. That means you could theoretically install on three or four computers, activating only two at a time, and then deactivating one or both before activating on another computer.

Can't buy after effects after I bought Creative Cloud Photography plan Student and Teacher Edition

Why I can't buy After Effects after I bought Creative Cloud Photography plan Student and Teacher Edition?

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html
-Programs won't display if they will not install on your computer
-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

If I buy creative cloud for PS and Lightroom 5 for a mac can I also put it on a laptop for the price of $119 per year?

If I buy creative cloud for PS and Lightroom 5 for a mac can I also put it on a laptop for the price of $119?

one subscription entitles users to install and activate their adobe apps on up to two computers concurrently.
so yes, you can subscribe to the photographer plan and use both ps and lr on a desktop and a laptop (or two desktops or two laptops). they can both be macs or both be pcs or one of each.

Just purchased 1 year prepaid Creative Cloud Photography Plan and Lightroom saying " Develop Module is Disabled " What do I need to do to activate the full program?

Hello, I just purchased 1 year prepaid Creative Cloud Photography Plan and Lightroom saying " Develop Module is Disabled " What do I need to do to activate the full program?

Are you signed into the creative cloud application manager?
Did you install Lightroom from the creative cloud application manager?

I just bought creative cloud. MY MAC IS 10.6.8. What should i be at to run the programs and how do I update my laptop

i just bought creative cloud. MY MAC IS 10.6.8. What should i be at to run the programs and how do I update my laptop. It ran the trial of CS6 fine

Cicleonepro you will want to utilize a Mac computer capable or running Mac OS 10.7 or later. You can find the system requirements for the Creative Cloud at System requirements | Creative Cloud. While older software titles are currently included with a membership to maximize your value I would recommend utilizing a computer which meets and exceeds the system requirements for the Adobe Creative software titles you wish to run.

Photoshop CS6 asks if I want to continue trial although I am signed up for Creative Cloud 1 year mem

Photoshop CS6 asks if I want to continue trial although I am signed up for Creative Cloud 1 year membership

I too am having this problem. I believe I have verified the licence, but still keep getting the same error message:
I've also been locked out of Acrobat, as described by the last user.
I have the CS6 Cloud subscription and am running Windows 7 professional.
I am finding this whole situation very frustrating.

My creative cloud one year membership is not recongnized: All softwares are in trail version!

Recently my imac died, the hard drive somehow failed and never worked again, so I changed the hard drive completely. So when I reinstalled all my softwares, I download the creative cloud desktop app and started downloading the softwares and then noticed that everything was in TRIAL VERSION, I revise that my membership was not finished, and it was not, it ends in july but my creative cloud one year membership is not recongnized, even that I am logged in. PLEASE HELP

I place the solution for the community since it took me almost 25 days to get it resolved, I really hope that this will be able to save you some time:
My case> I logged in perfectly in my CC desktop app, the softwares recognize my account but not the one year suscription, so I was allways on trial version. This work for me>
I had a chat conversation where a really nice Adobe helper that made me change my /etc/host file, and change it's content to something I would never understand, this:
### Host Database## localhost is used to configure the loopback interface# when the system is booting. Do not change this entry.##127.0.0.1 localhost255.255.255.255 broadcasthost::1 localhost fe80::1%lo0 localhost127.0.0.1
And also erase all the files in the Library/adobe/SLStore folder .
That worked for me! hope that this will make your day a brigther one
Thank you Arunkumar!

I bought Creative cloud but it's not complete?

I bought creative cloud on my school website and I got a code for it. I filled everything in but I got every program I only have Bridge CC, Edge code cc, edge inspect cc, edge reflow cc, exchange panel, extendscript toolkit cc, extension manager cc, gaming sdk 1.3, scout cc & touch app plugins. And they were saying on the website that should have got all of those:
Adobe Acrobat Pro XI
Adobe After Effects CC en CS6
Adobe Audition CC en CS6
Adobe Behance
Adobe Bridge CC
Adobe Dreamweaver CC en CS6
Adobe Edge Animate CC
Adobe Edge Code CC (preview)
Adobe Edge Reflow CC (preview)
Adobe Encore
Adobe Extension Manager CC
Adobe ExtendScript Toolkit
Adobe Fireworks
Adobe Flash Builder Premium Edition
Adobe Flash Professional CC en CS6
Adobe Gaming SDK
Adobe Illustrator CC en CS6
Adobe InCopy CC en CS6
Adobe InDesign CC en CS6
Adobe Media Encoder CC
Adobe Muse CC
Adobe Photoshop CC en CS6
Adobe Photoshop Lightroom 4 of 5
Adobe Prelude CC en CS6
Adobe Premiere Pro CC en CS6
Adobe Scout CC
Adobe SpeedGrade CC en CS6
Can somebody help me what I can do about this?

Without proper system information and other technical details nobody can tell you anything.
Mylenium

I bought Creative Cloud several years and computers ago. Am I still able to upgrade my programs to a new computer?

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