I bought creative master collection but it doesnt show in my adobe accout
A couple of years ago i bought a creative master collection cs5.5
I have checked to see if my serial numbers have been entered in my adobe account but they dont show any products.
My computer is failing and i need to move the account to another computer.
However i cant find the license number
I didnt by it direct from Adobe i bought it from a computer man who gave me two licenses
Can anyone help
>bought it from a computer man who gave me two licenses
If your serial number(s) do not show on your Adobe account at https://www.adobe.com/account.html there is nothing Adobe may do to help
Have you ever changed your email address, and are you looking at your Adobe account with the correct identity?
Similar Messages
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I bought Adobe Creative Suite 3 Master collection but cannot access it.
I bought Adobe Creative Suite 3 Master collection but cannot access it.
what's the problem?
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
Hi. I am running Windows 8.1 on a 64 bit Toshiba Satellite P70-A laptop with 16Gb of RAM. I have installed Adobe Creative Suite 6 - Master Collection. All is fine except for Adobe Acrobat X. It runs OK for a while, but then suddenly it won't work. I uninstall it, re-boot and re-install again, bit the same process repeats itself and once again I have to uninstall and re-install again. I don't know if windows update interferes with it? Has anyone else had a similar problem? Is it fixable?
I think you'd be much better off asking in the Acrobar forum, Acrobat
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I have a creative suite 5.5 master collection but no DVD player
I have a creative suite 5.5 master collection but no DVD player, how can i install it ?
ThxNastasia you can copy the installation files to a USB drive. You can then install from the USB drive on your new computer.
Alternately if you wish to download a fresh copy of the installation files please see http://prodesigntools.com/all-adobe-cs5-direct-download-links.html. Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download links. -
installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription.. How can i stop this from happening so i can use my CS6 Master Collection
See if the following helps:
How do I prevent Creative Cloud from taking over my CS6 perpetual license?
https://forums.adobe.com/thread/1584746 -
I bought the master collection cs6.But did not receive anything like cd or usb. I just installed online. Will not give anything original?
And what exactly? Sorry, your post makes no sense at all. Try to explain your issue again.
Mylenium -
I am using Creative Cloud packager to create an equivalent package to Master Collection, but I cannot see Encore or Media Encoder in the list - how do I get those added to the package? They both have CC equivalents..
Hi kmarten@LC,
We have launched CCP 1.3 which gives you option to create Package of Archived version of softwares too. Please ensure to select 64 bit while creating package and on the Application list page select Show archived versions at the top. Once selected please scroll down the list and you will find Premiere Pro CS6 with Encore and Media Encoder.
Please check the screenshot.
Regards,
Abhijit -
I've downloaded CS6 Master Collection but only see The Photoshop icon. I can't seem to find the other programs, except on "uninstall programs" How do I open and run the others?
How about you give us some real information.
Did you install the software? What operating system? -
I have original cs3 master collection but scratched. i need to install it on my macbook pro (mavericks). Adobe download links don't work. I have original serial number. what should i do? i paid a lot for the package.
Downloads available:
Suite: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I have just bought a mac book air and set up the email account but it doesnt show my email sub folders and i cant find out how to do it can anyone please offer any advice.
Many thanks ToniThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
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I have bought creative cloud subscription but it will not download app onto y desktop
i have bought creative cloud subscription but it will not download app onto my desktop.
Can anyone help me?We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
Mylenium -
I downloaded cs6 master collection but once it was downloaded my computer doesn't know what app to use to open and install??
I have windows 8 and I tried to download the cs6 master collection bot the files available on the adobe website
is that what you were asking?
I recently refreshed my computer and it wipedout any programs that I had installed so im trying to get them back -
I bought new apple tv but it only shows Computers and Settings. how can I bring up other options, specially Youtube?
Alright, I found the issue. This is how I have resolved my issue. I hope it will help you.
1. This issue could happen, if your apple TV doesnt have internet, connectivity to iTunes servers, or you haven't logged in to iTunes account in your apple TV
2. Test the network on apple tv - General - settings - network - test network, Try to aviod using wifi use LAN cable, since we are trying to fix the issue.
3. Set your exact location manually - Which city you are in from settings-General - Time Zone- choose your City currently you are in.
4. Login to iTunes account - settings- iTunes Store- set your default store - for example I am in Mongolia but using my New Zealand account on Apple TV, in our case my Apple TV iTunes account location is New Zeland.
5. If you are facing any issues to login to your iTunes account, That explains you have an issue with connectivity back to iTune servers, or sometimes it could be apple iTune servers may have problems. To verify which is one is the problem login to your itunes on your laptop or desktop for testing purposes, make sure you are using the same internet connection as your home apple TV is using.
6. if you are able to login you should able to see all the available channels and full list on Apple TV.
All the best..I just saved USD 29.00 but spend 5 hours...LOL..Its ok..its my Holiday spend with Apple TV. -
I have purchased music on my ipod touch but it doesnt show in my itunes library on my computer.... please help
azmama3 wrote:
I have purchased music on my ipod touch but it doesnt show in my itunes library on my computer.... please help
With your iPod connected to your computer and iTunes running, select your iPod form the left pane, click the File menu in top bar, from there select "transfer purchases from iPod"
Stedman -
ordered my iphone 6 plus from atnt on september 29 when will it be ship to my house but it doesnt show anything on atnt order information! what should i do?
the truth is that i order my iphone 6 plus on september 26 from atnt store and on site but my credit card was declined
so i tried it the next day but it works but from atnt site doesnt show anything(it only show my order on iphone 6 plus just like the last time)
when will it say your order has been shipped?
when will it be ship to my house?
and also im going to use atnt next on iphone 6 plus
please answer my question!This is a user to user technical support forum. We can't possibly answer your question.
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