I bought Creative Suite years ago and I've lost the serial number.

Is there some way to check my purchase history so I can get back to using the software?

Find your serial number quickly
Mylenium

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Why am I not allowed to activate my product, CS3, when the product is bought years ago and I still have the serial number? It's an old version, but I don't throw products in the bin, just because they are old.

Why am I not allowed to activate my product, CS3, when the product is bought years ago and I still have the serial number? It's an old version, but I don't throw products in the bin, just because they are old.

And what exactly is your problem? Other than going of on a tangent about Adobe's alleged evilness preventing you to activate whatever CS3 product, you have not provided any useful info such as what exact problem you have, what system, what product we are axctualyl talking about and so on.
Mylenium

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise

Uninstall and try the Adobe Creative Suite Cleaner Tool before reinstalling - it helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Hi, I would like to install my Creative Suite 5.5 Design Standard - I got the serial number and disk, but you are asking for another product and serial number that I dont have? What should I do?

Hi, I would like to install my Creative Suite 5.5 Design Standard - I got the serial number and disk, but you are asking for another product and serial number that I dont have? What should I do?

The serial number that you might have is an upgrade version & it will be asking for a previous qualifying version serial number.
The issue can be different too, please contact Adobe Support for resolution: http://adobe.ly/yxj0t6
Regards
Rajshree

Adobe Creative Suite 4 Design Premium trial version says my serial number is invalid?

I purchased Adobe Creative Suite 4 Design Premium from my my community college's bookstore in 2010. I successfully have used it all this time, but I recently bought a new laptop. This new laptop does not have a disk drive, but I was able to download the trial version of it online. It downloaded great, and I have been using the trial version, but the trial is up in one week. I deactivated my serial number on my old laptop, and then tried to enter it onto my new laptop, but the error message keeps saying "Incorrect Serial Number": "The serial number you entered is not valid." However, the serial number is definitely valid, and I spoke with Adobe and they just checked and were able to see that I do have an activation available for this serial number. Why won't it accept it?
Side Notes:
The licensing is Student Licensing
I downloaded the correct creative suite (Creative Suite 4 Design Premium)
I typed in the serial number correctly and checked multiple times
I cannot afford to purchase an updated version nor Adobe Creative Cloud at this time
Someone please help!! I am very frustrated and the person on Adobe Chat said they do not offer any technical assistance for older products.... Any help is MUCH appreciated!!

Same thing happened to me, except I lost disk 2 and was told to go to the forums.. Seems Adobe isn't too great on their customer service or fixing issues. The problem I was told, was that we have "Student" serials and the one from the download isnt a student version.

I entered the redemption code awhile ago but can't find the serial number. how do I get it now?

I entered the redemption code awhile ago and can not find the serial number. I need to reload the bought program but need the serial number. Any ideas?@

Direct Updates
https://www.adobe.com/downloads/updates/
If you happen to own a Windows machine you might be able to get the serial number by running Belarc Advisor
http://www.belarc.com/free_download.html

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down and dont work anymo

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down by itself and dont work anymore. From apple say even a year has not passed it is not under garancy and I should pay to fix it without ans issue.

I have a MacBook Pro that I bought almost a year ago, next day problems with the hard disc that could not be diagnosed by the service, after 3 months they realized it and changed it with a new one, after 3-4 months heated and shut down by itself and dont work anymore. From apple say even a year has not passed it is not under garancy and I should pay to fix it without ans issue.

Hey guys ive got issues with my macbook pro that i bought not a year ago, and for the last week its just randomly restarting especially when im watching a video or using finalcut pro x can someone help me?

hey guys ive got issues with my macbook pro that i bought not a year ago, and for the last week its just randomly restarting especially when im watching a video or using finalcut pro x can someone help me?

What do you mean "Leave them my laptop again"? do you mean you have had it worked on before? for the same problem or a different one?
You need to take it in to Apple ASAP. No matter how long they have it, you want it fixed and fixed correctly.
top_cheese_1 wrote:
i bought it june 2012.. still on the warranty. i just didnt wanted to leave them my laptop again, but ok if you think thats what i should do..

I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestion

I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestions?

If you never bought the product then you cannot get the serial number.

Hi i made my itunes account around 5 years ago and i cannot rember the answers to my security question what can i do

hi i made my itunes account around 5 years ago and i cannot rember the answers to my security question what can i do

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I downloaded Aperture 3 from the App Store one year ago, it now asks for a serial number, where can I find this? Thanks.

I downloaded Aperture 3 from the App Store one year ago, it now asks for a serial number before I can open it, where can I find this? Thanks.

Hi...
Since it's been a year since you download the app, delete the app then re download.
Best to use a utility that will not only remove the app but all the associated files > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
Then redownload:
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

I have a windows vision for Adobe Creative Suite 4 Design Standard, Can I use same serial number as

I have a windows vision for Adobe Creative Suite 4 Design Standard, Can I use same serial number with Mac?

Unfortunately, no. Creative Suite serial numbers are platform specific: Windows only or Mac only.

I bought Lightroom 3 or 4, can't remember which, as an online download. I then upgraded to 5 with a CD. I registered the upgrade on my Adobe account and that's where the serial number is. I just bought a new iMac and am trying to install Lightroom. The sy

I bought Lightroom 3 or 4, can't remember which, as an online download. I then upgraded to 5 with a CD. I registered the upgrade on my Adobe account and that's where the serial number is. I just bought a new iMac and am trying to install Lightroom. The system is asking for my original serial number which I don't have. The point is. If I have the upgrade registered with my Adobe account, shouldn't that be proof that an earlier version was on my computer??? I'm really stuck. Need some advice! Thanks
Linda

Hi John,
Thanks for your response, but if you read my first mail, it's the original serial number that I don't have. I bought the original LR as download and have misplaced the serial number. Is there any way to find it???
Linda

I am being asked for a serial number for a software update for aperture.I bought this from the app store and can't find the serial number

I am being asked for a serial number for a software update for aperture.I bought this from the app store and can't find the serial number.any ideas?

What exactly does the dialog widow say? Can you show us a screen shot?

Bought photoshop on the adobe online however lost the serial number

so this time last year i bought the photoshop lightroom online and updated my macbook and lost the serial number help!

Log in to your Adobe ID at Adobe.com and you will find i in your profile if you registered it.

I bought Creative Suite years ago and I've lost the serial number.

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