I bought Elements 13 and try to download it but I can not find the registration number, any number that is on the sleeve or on the box is not the right one .

Where can I find my registration number ?
there are two numbers on the sleeve of the disk , the one has just numbers and the other one letters and numbers .which one is right?
i tried them both but for some reason I can only type the numbers in but it want take the letters What do I do ?

Find your serial number quickly

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