I bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help
bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help!!! I don't want to buy them all again!!
- You can redownload yur apps at no additional cost. See:
How to redownload purchased apps from the App Store
- You only get one download of music and it is up to you to make a backup. However, sometimes if you explain what happens the iTunes store may allow a redownload of music. You can contact them by starting here and selecting the appropriate topic:
Apple - Support - iTunes
Similar Messages
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I have an ipod touch 4g. I did not have wifi for three days and when I came home my friends said they texted me when i didnt have signal. The messages i received when i did not have signal are not showing up. Can someone please help me?
You said "The messages i received when i did not have signal are not showing up."
How do you know received them?
If the sender got a message that the Messagers were not delivered than they were never delivered and the only way for you to get them is for the sender to resent them -
I had purchased Pages, Keynote and Numbers for MacPro from the App store. My computer crashed and I had to reinstall everything and they are not appearing in my Purchased. Please help.
You should be able to go > App Store > App store (menu) > store > view my account > sign in. Where do you vary after following this point. In between ID summary and Settings should be a section marked iTunes in the cloud and directly below but within that section, the message we are seeking.
I'm not doubting you, just don't see why you have this problem. -
I have loaded my music via iTunes Match, have paid the £22.00,but my music is not available on my iPad mini.
How do I get music onto my iPadAre you prperly logged in on the iPad and have iTunes match turned on (Settings > General > Music. iTunes Match (turned on) and Show All Music (On)
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HT1329 I do not have my old computer and i want to take music on ipod and add to new computer
I do not have my old computer and i want to take music on ipod and add to new computer
You cannot transfer song files from iPod to computer using iTunes (except for songs purchased from the iTunes Store). However, there are third-party methods and utilities that can transfer from iPod to computer. If you do a Google search on something like "ipod transfer," you should get some links.
NOTE: Previous purchases from the iTunes Store can be re-downloaded at no cost from the iTunes Store Purchased screen. -
I am in tears! I have just lost all my music in my itunes and they are not located on my pc either as it's a new pc. Help PLEASE!
Did it used to be on that computer ? Your music library will only be where you put it, buying a new computer and installing iTunes on it will not put your library on it.
If you go in Edit > Preferences in your iTunes and on the Store tab tick the 'show iTunes in the Cloud purchases' tickbox then your iTunes purchased music might show in the Music part of your library with cloud icons against them for redownloading - if you've moved countries since buying the music or if it's no longer in the store then it won't show for redownloading. And check to see if you've hidden any of your purchases : iTunes Store: Hiding and unhiding purchases - Apple Support
For your own music (e.g. copied from CDs) and what you can't redownload then do you still have your old computer with it on, or do you have a backup of your downloads/library, or is it on your phone ? If on your phone then there are some programs listed halfway down this page which should be able to copy it back : Recover your iTunes library from your iPod or iOS device.
Or to copy it from a different computer : How to move your iTunes library to a new computer - Apple Support. -
I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
When I plugged my iphone into the computer for the first time i lost all my music and ringtones. Is there a way to get them back without buying them again, or will I have to buy them again.
Download the free app My Contacts Backup and use it to back up the contacts on your device now (it will back them up as an attachment to an email that you send to yourself). Then restore your device to your most recent backup to see if it will recover your contacts. If not, if necessary you can open the email and tap the attachment to re-import the contacts you have now back to your device.
If you need to restore to an iCloud backup this has to be done in the initial setup process, which requires you to first erase your device. If you have any more recent data on your device now that is not in the backup that you want to save you'll need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens on your device, and when given the option, choose Restore from iCloud Backup (see image below). Be sure you are connected to wifi and your charger as this will take some time to finish. -
i was woundering if apple fix ipod touches when they are not a year old and its bing cracked
A broken screen is not covered by the warranty since it is not due to a defect. Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing -
I made the mistake of resetting my iPod to factory defaults. Now it will only partially sync to my music library. I continually get an error message saying that certain songs are not authorized for my computer, although they are in the iTunes library on the computer and will play. It's these songs that won't transfer to the iPod. I have deauthorized and re-authorized the computer but no joy. Any ideas?
Hello there DesertRat71,
I was thinking that some of the songs in your library may have been purchased under a different apple id. You have already done the first thing I would have done by de authorizing and re authorizing. To verify this, highlight one of the songs that will not sync over and use File>Get Info. Here is the help menu link for it if you need it help://bookmark='https://help.apple.com/itunes/mac/11.0/help/index.html?localePa th=English.lproj#itns2937'
In the Summary section there will be an Apple ID entry. If it shows something different than what you are currently using then I recommend signing into the Apple ID it shows and authorizing the computer for that one as well.
All the best,
Sterling -
Can i transfer music from ipod to a new computer i do not have my old computer
Can i transfer music from ipod to a new computer i do not have my old computer files as it crashed.
For purchased songs you can plug the iPod into you new computer and use the "File > Transfer Purchases from iPod" feature in iTunes. For music not purchased from the iTunes store you will need a third party program to help. There are a few of them out there, and they are easy to find on Google.
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Since I downloaded iTunes 11, I get a message when syncing my iPod that some of my songs were not copied because they are not authorized on this computer, I go to Store> Authorize This Computer, a message pops up telling me that this computer is already.
So I am unclear, did you purchase these songs or import them from a cd?
If you imported them and still have the CD try importing them again and see if they work the delete the others.
Or if you purchased from itunes re-dowwnload and see if they work. Maybe they are corrupted files and this should resove it. -
My iPhone 4 will not sync my new voice memos from the "Voice Memos" app to my computer. This is frustrating, should not be so hard, can someone please help. I use PC with windows 7 with iPhone version 6.1.3 and iTunes most recent. Thanks.
In the Music tab of iTunes, do you have 'Include Voice Memos' checked?
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My friend updated her iphone 4g with the iOS6 and lost all of her photos, contacts, messages, and music. She doesn't believe she had the icloud set up because after they restored her phone they asked for a new apple-id. Any suggestions on how to get all of her stuff back, she has a newborn and all of her pictures of him are gone!
I tried that but I still got the message "Unable to verify account information." I saved it anyway and when I go to the Exchange email account it says "Cannot Get Mail" "The connection to the server failed." We are running Microsoft Exchange 2010 and I was always able to sync my calendar and email before I upgraded to IOS 6.
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I restored my computer to factory setting, and then restored all my files. Now some of my songs are not authorized on this computer in iTunes.
See Recover your iTunes library from your iPod or iOS device.
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