I bought i app and the the applestor cost me tow times i just want to know why?, i bought i app and the the applestor cost me tow times i just want to know why?
i bought app and apple store cost me tow times?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: mailto:[email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
Cheers, Tom
Similar Messages
-
Hi i just want to know i bought the creative cloud and photoshop and premiere. All those and it said annual meaning i have to pay for the next year right? But why did it said that i have to pay for the next month? What happens when i didn't pay the next month ?
You may buy an annual subscription and pay monthly, or a straight monthly subscription... and, being a subscription, if you stop paying the software stops working
If you want a one time payment, and you can use 3+ year old software, go to Creative Suite 6 -
I bought a MBP 13 and I got the £70 App Voucher for being a student, I now want to return the MBP how can I do that? can I just pay the £70 for the app store voucher or what do i need to do?
ThanksIf you have redeemed the voucher for something separate from the computer, then it's a non-issue. If you redeemed it as a price reduction for the computer, then they will return only what you paid less the coupon.
-
c
Welcome to Apple Communities
You need the Apple ID. If it's not new, go to Settings > General > Reset > Erase All Content and Settings and create an Apple ID -
For some reason all of the music on my iPhone is no longer on my iTunes account. I have done a down load and quite a bit of it has been added to the itunes account, but there is still quite a bit of music that is still not on the iTunes that I have on my phone. All of the music I have was either put on itunes initially by a CD or I bought it from iTunes directly. I want to know how I can make them match.
Yes there is. Those songs are not actually on your iPad. They are in iCloud ready for download if you choose to do so. If you want to remove them go to Settings>iTunes & App Store>Show All>Music>Off. You can also do this in Settings>Music>Show All Music>Off.
-
i have an ipad mini, i have bought them for my kids too.
how can i get them seperate profiles so they can use or play their own apps and not sync with my account.
i have tried to create seperate apple ids but this wont let me due to their ages.
i have turned on and off home sgaring but this made no change.
any ideas??Apple has a reptutaion of maintaining a high level of privacy and security. This means that accounts are not meant to be shared, though they can be, and defintitely not merged.
That does not come without a price however.
I completely understand that the kids would want their own profiles when playing games, but app developers are required to follow apple's protocols in order to distribute their apps via apples app store and be used on their products.
I'm going to go out on limb here and say the apple has chosen to put the job of parenting in the hands of parents.
What I do know is that as the kids get older and everybody gets their own devices and accounts, it will be a lot easier and lot less confusing when everyone has their own apple id. (especially when they start having their own contacts, calendar events and everyone in the home is syncing to icloud)
Frequently asked questions about Apple ID
Learn the answers to frequently asked questions about Apple ID. -
why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice
This is cause by the way the App Store checks to see if an application is installed on your system.
Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
Hopefully one of these days Apple wil fix this.
regards -
Please help me. I have bought more 100 apps from apps store on my iPhone. Now I want to back up in my computer and my iPhone won't accept authorizing to my computer. I don't know why. I can't seem to touch all apps on the itunes when I connect my iPhone with. What should I do???
I already authorized my computer. But as soon as transferring is started, the message appear again says as "you've already authorized this computer" and the transferring stops.
It's keep on going around this way forever!!! Please help. -
Hi
I have a problem with your app store, always I want to update a new app, I want to know what Schiffer and novelty app! Most of my applications are in English, and they write what the improvement and renewal are written in English, and I do not speak the language! I try to copy the text, color (gray) is not successful, the variance can it, so we can copy the text and translate?
I thank you for your help, it can help to humanizeYou are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money.. -
I want to know why some box of Iphone5s it's not come full accessories in box simple my iPhone 5s I have bought from Apple store last week it's first time for me use iPhone but so surprise me how the company make the phone have to use a pin to open the sim but didn't give a pin inside the box and I ask staff at store their said they also don't know some box have some of are don't have a pin come together so then they told me I have to find solution or I have to buy a pin by my self I can buy it by myself but I really don't understand how come apple big company but how it's happen like this?thank you.
Where did you purchase this. The US phones do not come with the SIM removal tool anymore. They haven't for some time now. I'm not even sure it comes with any of the devices anymore. You can just straighten out a paper clip and do the same thing.
-
Fife days App Store not give it to me the verify code, I made I lot email adress, changed and created the new, still the same problem, and this is second iPad that I bought this month, if not help me I don't know how to deal, thank you in advance, maybe I will go to shop and want my money back
Do you have a technical question for us volunteer users?
-
Hello, I just bought the premiere cc 2014 pro and I get a confirmation number order, I wanted to know if they will send me the serial number it sent via e mail
Some general information
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back
in to the Cloud for things to work
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
what is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud/topics/getting-started.html -
I want to know if I can access all the stuff I bought from iTunes a year ago
All of your "Stuff" should be on your computer. Just sync it to the ipad.
If for some reason you failed to backup your music then:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i bought whatsup on 5th of june and my account has been debited for INR 60. Today(8th june) again my account has been debited for INR 55. I want to know the reason behind it?
You could go to the app store on your phone then tap on the update button bottom right then tap on purchases at the top and see what has been bought on your phone also you could goto itunes in you romputer and click on your account once itunes store has been selected from the left then click on account and enter your password and scroll down to Purchase history and click on "see all" and have a look at recent purchases
-
i purchased an album years ago on itunes and now iv bought a new laptop and want to put all my purchased music onto it, however it says iv only bought two songs off the one album. i know iv bought the whole album because ive got it on my iphone. how do i retrieve the rest of the songs without paying for them again?
Hello there Nihalith,
It sounds like you are trying to download a purchased album, but not all the tracks are listed as being purchased. If you still have the receipt that was emailed to you when you bought it, you can use it to report a problem with the purchase to the iTunes Store directly with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Thank you for using Apple Support Communities.
Regards,
Sterling
Maybe you are looking for
-
My laptop won't turn on without the power cable, and similarly turns off when the power cable is removed. There have been no signs of battery problems before and this just started happening today. How can I fix this??
-
Deactivate country from sales/purchase tax determination
Hello, We are facing a typical problem in tax, We have a requiement to deactivate tax for some countries and these countries are not relevant for any sale/purchase tax. For that, we removed the country from define tax determination rules in sales & d
-
I have a fairly large file on fcpx and trying to export it without compressor. I tried this and the .mov file was way too large to eventually burn to a dvd. Can someone please help!! I am very new to this program. Do I need compressor? Or when I shar
-
Hye All, How to find a print prog for a particular tcode. Thanks, Vibha
-
Lens Profile Vignetting Slider greyed out
For lens correction of Sony RX1 images, only the distortion slider is available, and the vignetting slider is always greyed out. Is that normal?