I bought ifiles app. But I paid a lot of time prize. I don't understand why... Please solve problem!

tuydun wrote:
.. Please solve problem!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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HT5622 Charged when I bought a free app? I bought a free app(Documents by Readdle) for free. In my account I had 6.37 but now I have 3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?

I bought a free app(Documents by Readdle) for free. In my account I had $6.37 but now I have $3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?

Hi caw52,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

I BOUGHT AN APP BUT CANNOT BE FOUND ON MY MAC. Thanks

I BOUGHT AN APP BUT CANNOT BE FOUND ON MY MAC. Thanks

Check out your downloads and applications folders. Sometimes they get hidden.
iTunes Store: Hiding and unhiding purchases

Can't dwnload paid apps from the app store. Can download free apps but not paid for apps. How do I fix this?

Can't download paid apps from the app store. Can download free apps but not paid for apps. Anyone know what is wrong?

If you're using a first generation iPod touch, it is up to date. The higher iOS versions require a newer model.
(68010)

TS1702 I have bought an app but it has not downloaded to my device although my store credit has been deducted for this purchase, what should I do?

I have bought an app but it has not downloaded to my device although my store credit has been deducted for this item, what should I do?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Remote desktop failure. Have bought the app, but connection failed. Have bought the disable adds, but still getting them. What do I write:

Remote desktop failure. Have bought the app, but connection failed. Have bought the disable adds, but still getting them. What do I write:
in the username field, in the port field and in the password fiels and in the domain field and in the field where 3389 is. Have tried my computer username, my Computer password and the name of the network name (domain). Have also tried the network password.

Are you referring to Apple Remote Desktop, Apple's software for managing networked Macs? It sounds to me like you're referring to a remote connect app you purchased for use on your iPhone to connect to a Windows system, and if so you should start by contacting the support resources for the app you purchased, and if you can't get help there try asking in the iPhone forum.
Regards.

I am bought creative cloud but suddenly I found that some of them says trial on it why is that?

I am bought creative cloud but suddenly I found that some of them says trial on it why is that?

sign out and then back in to your cc desktop app using the same adobe id used to subscribe, You are no longer signed into your Creative Cloud applications

Trying to update my apps but it keeps saying update my credit card,I don't want to use a credit card and I can't delete the one that's on my account

Trying to update my apps but it keeps saying update my credit card,I don't want to use a credit card and I can't delete the one that's on my account

If you're positive the information is correct, ask the issuing bank why the transaction is being rejected.
You're getting this error because the store can not authorize the card with your bank.

Why can I not load pictures from a micro SD 64gb using scan disk adapter plugged into an Apple iPad camera connection kit. I have the iPhoto app but pictures not being seen on iPad. So incredibly frustrating. Apple please fix this.

Why can I not load pictures from a micro SD 64gb using scan disk adapter plugged into an Apple iPad camera connection kit. I have the iPhoto app but pictures not being seen on iPad. So incredibly frustrating. Apple please fix this.

Do you have a smaller capacity micro SD card to try? I seem to remember from past posts that users were having problems with cards larger than 32GB, however, Apple's page doesn't mention this.
Using The iPad Camera Connection Kit
http://support.apple.com/kb/HT4101
What format are the pics - jpg or raw?
 Cheers, Tom

My AppStore can not download app. He said need to fill in credit card. But I got no credit card. And how I fill in? Please solve the problem. Thank you.

My AppStore can not download app. He said need to fill in credit card. But I got no credit card. And how I fill in? Please solve the problem. Thank you.
<Email Edited by Host>

Hi Steve,
If you don't have a credit card for the billing information you may be able to use a gift card or another form of payment.
Please check out this article for details.
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
Best,
Nubz

HT5557 I bought an ibook but I can't view it without ibooks - I don't want to write a book-I want to read the one that I downloaded

I bought an ibook but I can't view it without ibooks-I don't want to write a book - I just want to read the one I purchased- how can I do that???

Ibooks is the program with which you read ibooks.
Not sure what the issue is.
Please explain.

Ok so heres my question. I don't understand why this sign that say "Terms n Policy of the store have changed!" and it said to go agree the new terms and policy. I did that and it went back to the app store,but then it pops out again! What do i do?!

Ok I don't understand why this sign that says "Terms and Policy of App store has changed!" So it tells me to go agree the new terms and policy. After i did that it returns to the App Store where i was before. And only like ten to five seconds it appears again! I just dont know what to do! Can anyone help me?!

Sign out of iTunes and sign back in and try again. The issue is being reported as being solved....
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Help! my iPod touch bluetooth cannot discover my iPad nor mac air, but it can discover other devices... I don't understand why. My Mac and my iPad can't discover it, as well... :(

My iPod touch bluetooth cannot discover my iPad nor mac air, but it can discover other devices... I don't understand why. My Mac and my iPad can't discover it, as well...

Thanks for this... I actually wanted to pair my iPad with my iPod touch so I can use the keynote remote app in my iPod touch to control my keynote presentations... I was able to control my presentations through wifi... I wanted to use the bluetooth since internet connection is quite slow.. The app tells me I can connect through bluetooth with my iPad but sadly, it can't... I've been trying to pair them but the can't discover each other... :(

I try to create my Account ID....and i don't understand why i have to put payment? before my friend create Account ID don't have to put payment they still can create account ID... and now i buy iphone but i don't have credit card that mind i can't not do

Dear
I try to create my Account ID....and i don't understand why i have to put payment? before my friend create Account ID don't have to put payment they still can create account ID... and now i buy iphone but i don't have credit card that mind i can't not do it

Hi,
This Link explains how to Set Up an Account ID... without a credit card...
http://support.apple.com/kb/HT2534
Hope it helps,
Cheers,

I have seen on this community that the earpods do not work on iPod shuffle gen 3 but when I was using on them it worked the control panel thing that is but only until I turned it off I don't understand why it won't work again and why it did in the first p

I have seen on this community that the earpods do not work on iPod shuffle gen 3 but when I was using on them it worked the control panel thing that is but only until I turned it off I don't understand why it won't work again and why it did in the first place can someone please explain and tell me how to make it work again

Sorry first time asking question didn't mean to write same thing twice well copy paste

I bought ifiles app. But I paid a lot of time prize. I don't understand why... Please solve problem!

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