I bought illustrator 4 days ago. I didn't get a serial number but in order to access the program i need one?
i bought illustrator 4 days ago. I didn't get a serial number but in order to access the program i need one?
Sarah,
Presuming CS6 purchased (as perpetual licence), you should ask Adobe (or the independent seller) for it.
Have you registered it?
You may try to contact Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
Similar Messages
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I just bought Adobe Cloud Photoshop and didn´t get a serial number
how do I get one??? SOON
You do not use serial numbers for Creative Cloud applications. See the following:
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/
If you have the application installed and it is asking for a serial number, see the following:
Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html -
I am trying to reinstall CS3 from a download I bought several years ago, and it is saying my serial number is invalid. I am taking the serial number directly from the list of products on my Adobe account. Please advise
Uninstall and try the Adobe Creative Suite Cleaner Tool before reinstalling - it helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html -
I just downloaded Photoshop CS6 from the Adobe website and I didn't get a serial number.
I just downloaded Photoshop CS6 from the Adobe website and I didn't get a serial number. Where can I get one? Must I buy a product that was free to download?
Yes, to get a serial number requires that you purchase the software. Downloads are almost always free but to have continuous use of a product requires buying a license for it.
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Didn't get my serial number by email
Hello! I've purchased 1 year membership and didn't get my serial number. Read all the instructions and still don't have it.
Hi FloydJohns,
Creative cloud does not need serial number. it uses your adobe ID under which you have purchased the creative cloud membership to activate it.
Please try the steps mentioned in the link below and check:-
http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Regards,
Anand -
Impossible to register after purchasing Lightroom a week ago. Didn't receive a serial number.
Adobe is a mess. I will re-type this question a FIFTH TIME:
I HAVE PURCHASED LIGHTROOM A FULL WEEK AGO, through a dealer, and I did not receive a serial number. I got an email asking me to join LWS, but no serial number - and the product was not listed under my name. Thye Adobe sites keep giving me a runaroud - I didn't now that registering a product has to become such a big project, and I don't have the time for this nonsense. Thank you.I bought it from an official overseas dealer. Afterwards I got an email from Adobe to join the licensing site (so the order went through to them), but no serial number. Thank you for the reply, but I guess I should have filed the issue under another heading, having to do with "Licensing" rather than "Lightroom" (although this is the program that I have purchased).
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I have bought 2 days ago a version 32bits of Photoshop Elements, I downloaded it but I cannot succeed installing it, because my OS is still Win XP. I cannot find how to be payed back. There is no mail address where to write. What's wrong ?
En Français : Adobe affirme rembourser un achat dans les 30 jours ; je ne trouve aucun moyen pour les contacter directement (pas d'adresse mail). Qu'est-ce qui m'a échappé ? Ca fait 1heure que je tourne sur le site...Cliquez ici et choisissez les commandes et les retours
Sélectionnez un type de problème:
Retour d'un produit acheté auprès d'Adobe
Cliquez ici -
Recently some of my contacts are no longer displaying in my contact list, but I know they're in memory because when one of them calls me my phone recognizes the caller. This happened a few days ago, so i must have changed some setting,but I have no idea which one. Can anyone help?
Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
I suggest that no response is made to this duplicate thread. -
I previously uploaded images onto my desktop to work on in Lightroom 5.2. I worked on a few of the images days ago and just now getting back to them. My problem is I can only access the images I previously worked on and all the rest it says images not available but all the images are still right on my desktop.
... and all the rest it says images not available
Normally this happens because you moved, renamed or deleted these photos (or the folders that contain them) outside of Lightroom. This is how to fix the problem: Adobe Lightroom - Find moved or missing files and folders -
Will icloud let us redownload our content purchased before icloud was announced? Like the music I bought a year ago? Will i get charge for reloading?
"Will icloud let us redownload our content purchased before icloud was announced?"
Yes.
"Like the music I bought a year ago?"
Like, yes.
"Will i get charge for reloading?"
Not if you follow the directions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Updated to adobe Flash Player 11.7.700.169 2 days ago, now all i get is "Blocked Plugin, tried every
updated to adobe Flash Player 11.7.700.169 2 days ago, now all i get is "Blocked Plugin, tried everything, NOTHING WORKS. Mac 10.6.8, Safari 5.1.9 PLEASE HELP!
Then kindly provide a solution, if you are not providing a solution you are part of the problem!
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I bought the product and got serial number but when install i get a 7 day trial
i bought the product and got serial number but when install i get a 7 day trial
Sign in or activation errors
For anything else contact serial and activation support directly.
Mylenium -
I've recently change my Apple ID email so I've recently went to the App Store to download some apps that I've bought a while ago and none of them are showing. I've also searched for the app and wants me to buy it again.
Do you remember the old Apple ID and password? If so try using that.
Otherwise contact support at the App Store:
OT -
I changed my email perferences 4 days ago and am still getting email mailouts....HELP!
i changed my email perferences 4 days ago and am still getting email mailouts....HELP!
Give this a try:
Go to your profile page.
Select the Notifications tab clear out anything that shows there.
Go back to your profile
In the Actions box select Preferences
Select the Email Notifications Preferences tab
Set the values as you like
Go back to your profile
In the Actions box select Manage Email Notifications
delete any that show
Note: steps 4 & 7 appear to be the same but they are not. The steps need to be followed as specified. If this doesn't stop the email we'll need to have a host look into it.
Good luck. -
Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone. Can you help me please? Thanks a lot Nana
1) Apps are not part of the backup, only data stored by 3rd party apps. But you can redownload the apps for free again if you use the same account you did when you bought them the first time. http://support.apple.com/kb/HT2519
2) See this article http://support.apple.com/kb/HT1766 and find out what's in your backup.
3) Backup your itunes+ library (http://support.apple.com/kb/HT1382 and http://support.apple.com/kb/HT1751), which will copy your Mobile Applications folder, and save your iphone backup folder as well
In other words, maintaining a backup of your computer is essential.
When you resync your apps from your computer to the phone, make sure your computer is authorized again. http://support.apple.com/kb/HT1420
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