I bought Indesign as one app but it doesn't show in my account. How can I install?
I bought Indesign as one app but it doesn't show in my account. How can I install?
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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I transferred about 400 gigs of data from my MacBook Pro to my new iMac using Migration Assistant, but can't find any of my data on Finder. I'm thinking that the data got transferred but not cataloged. Finder shows about 400 gigs of my hard drive being used, but the files it shows don't come anywhere close to 400 gigs. How can I find out what is really on the hard drive and how can I access my MacBook files I transferred?
I suggest that you start over, boot into Internet recovery mode, launch Disk Utility, erase and reformat the HD with one partition and GUID option, quit Disk Utility, restore the OS, and on first boot, use the Setup Assistant to migrate from the MacBook, following the steps in Pondini's Setup New Mac guide. If that doesn't solve your problem, contact Apple's Support. If they recommend the same steps, I'd opt to return the machine and get another (you can do that the first 14 days you own it, no questions asked).
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
Acrobat Pro got deleted but on Cloud still shows its there. How can I reset the Cloud so I can reinstall?
CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html -
hi i need help, i just go a new iPhone 5 and i want to put all my backed up stuff on, but it doesn't show on the list, how do i get all my stuff back and yes i did backup the old phone
Follow the explicit instructions in the article from which the thread was started and restore the device from the backup of the previous device.
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My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
i was restore my iphone 5 but last time itune show error (-1) so how can i solve this problem?
Error -1 indicates a serious hardware failure.
Try restoring the device again, try on a different computer. If the issue continues, take the device to Apple for evaluation and possible replacement. -
Indesign CC Trial did not download successfully (no launch button in Applications) so I deleted it.
Creative Cloud only shows it in Apps as downloaded and updated.
How can I try downloading it again?
OSX 10.9.3CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html -
I have Windows XP and downloaded Firefox 4.0.1. After it was installed 5/7/11, I noticed all my Yahoo search bar apps were missing. Rebooting did not help. Neither did the "gear" on the toolbar next to the yellow Yahoo search box. Internet Explorer browser still shows them. How can I get the apps back in Firefox?
I have Windows 7, the Yahoo toolbar has been working fine until today now all my apps are missing.
Refreshing the toolbar does nothing. -
I've managed my music downloading and uploading it from an external disk; I put the music into the Finder MUSIC folder and copyed it into Itubìnes but it does't appear. What Do I have to do? How can I synchronize the Musice Folder with Itunes?
Chris, thanks for the reply.
That's what I'm confused about. I did exactly what you said. I copied the entire music folder from the old computer and put it in the music folder on the new computer. I've tried that two or three times now. And, I've checked, and all of the files are there (that's what I meant by 'clicking on Itunes Media'--when I click on the iTunes media folder in music/itunes in Finder, all of the files are there). But, when I open iTunes, nothing shows up--no movies, no music, no tv shows. It seems like it should be so simple, but it won't work for me.
Any ideas?
Thanks so much. -
HI ..Not able to download free apps from appstore. Free apps also getting charged. Ex: photomath app is free. But its charging 60 INR
You are aware that there the app may have downloaded and been placed on the second screen. Not the main one. Can you swipe to the right to see if it is there?
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my iphone is not supporting to dowlaod anything after giving id and passwrd it just showing to review while i am review i am giving complete information which it requires but it just saying that it given a invalid code what is that mean and how to give a correct code please reply me fast
Hi there vinod467,
You may find the troubleshooting steps in the article below helpful.
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/ts1292
-Griff W. -
I have an IPad 2 and when I woke it up it gave me an error message on the desktop: "iCloud backup: This IPad hasn't been backed up in 3 weeks. Backups happen when this IPad is plugged in, locked, and connected to Wi-Fi." I have done all of these and it still doesn't allow me to get rid of the error message. I even connected the IPad to the computer and attempted to back it up using the Web but it still doesn't get rid of the message. Help!
Reset your iPad to clear that condition:
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). -
Product purchased, but it doesn't show order in account!
beside that, in my adobe account it show my membership expired! but i already paid,...can help to fixed it?
The order has been placed in digital river store, The order placed on 12/3/14 & 12/1/14 are canceled & have been refunded.
Please place a new order.
Regards
Rajshree -
thanks
bruce,thanks for your help. I don't have an advanced button under the storage tab. the message storage is below the advanced button, and when I click the advanced button, it doesn't give me any options for message storage. do you think I am missing an ad on that I should have ? thanks and happy thansgiving
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I made a payment with my credit card for Creative Cloud. I have confirmation of payment on my phone by on the name to Digital River Luxembourg. Did the payment went to the right place?
When I enter my Adobe account doesn't show any order purchase or any order pending?
What can I do?Moving this discussion to the Adobe Creative Cloud forum.
Tumaaka if you are facing difficulties placing your order then please contact our support team directly at Get help with orders, refunds, and exchanges.
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