I bought iphone 4s used on ebay and it has a clean esn, but i can't get through setup without having a ?prior user id and passcode. Has anybody had this problem? How do I fix it so I can activate service?

I bought a used iphone 4s on ebay and it shows a clean esn online. I can't get through setup because its asking for "prior user?" email and id...at least thats what it appears to be aking for. How do I get the old information off so I can complete new setup?

http://support.apple.com/kb/PH13695
Ask the person you bought the phone from. There is no way to pass the icloud activation locked without the previous owners info.
My guess you bought a stolen phone, suggest you return it and get your money back and then buy from an authorized Apple dealer.

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Locked iphone and forgot password how can I get it unlocked without having to reset my phone and lose everything?

My boyfriend changed his pass code on his iPhone 5 and does not remember it. He's tried every possible code and now his phone is disabled and says to connect to itunes. I'm wondering if there's some where we can go take it to to get the password off without having to reset the whole phone and loseall all our pictures. Any info please I'd greatly appreciate it. I've called our carrier company and I can't do anything but referred me to apple.

If this iPhone has previously been synced to a computer you can connect to that computer which will unlock it.
If you have not done so there is no way to use it without Restoring it and losing your information.

Do not disturb does not block any incoming calls. Has anyone else had this problem how do you fix it

I Would really like to use this feature. But everytime I activate do not disturb I still receive calls and I am still disturbed.
Any help would be appreciated, thank you.

If you update to iOS 7.0, DND works both while your phone is locked, & when not locked. On iOS 6.0, only works when your phone is locked.
You have to go into settings and choose which you want. Always or only when locked. If you choose only when locked if you ar using your phone for anything, even it if is just sitting on a home page with the screen unlocked DND won't stop a call from coming through.

HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

I am unable to export my contacts from my iPhone 4 to the hands free unit on my Honda Civic VTI-LN. Has anybody had this problem and found a solution.

I am unable to export my contacts from my iPhone 4 to the hands free unit on my Honda Civic VTI-LN. Has anybody had this problem and found a solution.

Strange that your dealer could not help.
When my car was in for its 6 month service in July/August I mentioned this problem to the dealer service dept (Northway Honda, Bundoora, Vic)
The person booking the car in told me an update to the software was needed and that they would do the update.
I don't know if it was free as there was no specific listing of a software update on the invoice - just a lot of item numbers.
All has been well since

HT1420 I purchased and downloaded and album of ten songs. most of the songs cut out after several seconds. How can I get them again without having to re-purchase???

I purchased and downloaded and album of ten songs. most of the songs cut out after several seconds. How can I get them again without having to re-purchase???

Delete the problem song(s) from library including file(s). Then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Select Music tab to re-download again for free.

I have sent my iPod back for servicing because it is cracked, with some dispute with Apple I have managed to get a brand new iPod Touch. Just wondering if anyone has had this problem how long did it take from "Replacement Product Pending" to get bck to UK

I have sent my iPod back for servicing because it is cracked, with some dispute with Apple I have managed to get a brand new iPod Touch. Just wondering if anyone has had this problem how long did it take from "Replacement Product Pending" to get back to the UK

Not really. Is say "pending"
pend·ing
/ˈpendiNG/
Adjective
Awaiting decision or settlement.
Preposition
Until (something) happens or takes place: "they were released on bail pending an appeal".
Synonyms
adjective.
pendent - undecided - unsettled - outstanding - pendant
preposition.
during - until - till - to

My itune gift card says it's not authorized. I've tried to redeem by typing in upper case letters and lower case letters. I've never had this problem before, what do I do so I can use this gift card?

I bought an itunes gift card yesterday and I have tried to redeem, but when I do I get a message the card has not been authorized. I have typed in typed in the code as seen mostly upper case and I have tried lower case also. Neither is working. I've never had this problem before. Should the store where I purchased it from done something to supposedly "activate" it. I'm at a loss. I do not have the store reciept a friend does, and I'm sure she desposed of it.

Yes, the retailer is supposed to activate the card. Otherwise they'd lose hundreds to shoplifting. What you normally should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or this was a gift so you cannot contact the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

My iphone recently crashed and i had music i had purchased from itunes that i hadnt yet synced to my puter, how can i get it back without having to buy it again???

My iphone has recently crashed & i had music from itunes i had not yet synced to my computer how do i get it back without having to buy it again, im in Australia so do not yet have icloud

Unfortunately you can't. You could try contacting Apple and asking nicely, but they're under no obligation to help you. If you can wait until fall*, when iCloud is officially launched alongside iOS 5, you can probably download them all again then.
The small print at the bottom of http://www.apple.com/au/icloud/ says "some music features of iCloud are available in beta now in the U.S. only"
I can't find anything which guarantees it will work outside the US after the beta, but it probably will. iTunes Match is definitely US only, for a couple of years at least until the legal stuff is dealt with.
*Autumn

I paid for a ringtone and had to restore my phone and now I don't have the ringtone. How can I get that back without having to pay for it again?

I had to restore my phone and before I did it I bought a ringtone and now I do not have that ringtone. How do I get that back without having to repay for it?

Call iTunes support and see if they will re-grant it back to you. Shouldn't be a problem, they have done it for quite a few people I know.
1-800-694-7466

Has anybody had this problem and if so what the fix natd problem failed to write packet back (No route to host)

this problem is eating my sys log up, all my services seem to be working it would seem that this problem has happened to others i have seen no real
good answers to the question it would seem like a configuration problem here are the services i am running
address book
afp
dhcp
dns
firewall
ical
ichat
nat
open directory
print
push notification
smb
web
software just installed and the system was just setup as a gate way
net config :
Automatic:
Active Location:          Yes
Services:
Ethernet 1:
Type:          Ethernet
BSD Device Name:          en0
Hardware (MAC) Address:          00:17:f2:02:75:22
IPv4:
Addresses:          173.11.2*0.***
Configuration Method:          Manual
Router:          173.11.210.210
Subnet Masks:          255.255.255.252
IPv6:
Configuration Method:          Automatic
DNS:
Server Addresses:          68.87.**.98, 68.**.69.**
Proxies:
Exceptions List:          *.local, 169.254/16
FTP Passive Mode:          Yes
SMB:
NetBIOSName:          extremenet
WINSAddresses:
Workgroup:          WORKGROUP
Ethernet 2:
Type:          Ethernet
BSD Device Name:          en1
Hardware (MAC) Address:          00:17:f2:02:75:23
IPv4:
Addresses:          192.168.1.1
Configuration Method:          Manual
Subnet Masks:          255.255.255.0
IPv6:
Configuration Method:          Automatic
DNS:
Server Addresses:          192.168.1.1
Proxies:
Exceptions List:          *.local, 169.254/16
FTP Passive Mode:          Yes
SMB:
NetBIOSName:          extremenet
WINSAddresses:
Workgroup:          WORKGROUP
AirPort:
Type:          IEEE80211
BSD Device Name:          en2
Hardware (MAC) Address:          00:17:f2:96:76:60
IPv4:
Configuration Method:          DHCP
IPv6:
Configuration Method:          Automatic
Proxies:
Exceptions List:          *.local, 169.254/16
FTP Passive Mode:          Yes
IEEE80211:
Join Mode:          Automatic
PowerEnabled:          0
PreferredNetworks:
SecurityType:          WPA2 Personal
SSID_STR:          Airport Extreme
Unique Network ID:          F3922B59-58B2-4E25-8BFA-8924012125FD
Unique Password ID:          A2F3E2B9-DE2F-4B1F-960E-9F740F30F392
SMB:
NetBIOSName:          extremenet
WINSAddresses:
Workgroup:          WORKGROUP
Bluetooth DUN:
Type:          PPP
IPv4:
Configuration Method:          PPP
IPv6:
Configuration Method:          Automatic
Proxies:
FTP Passive Mode:          Yes
PPP:
ACSP Enabled:          No
Display Terminal Window:          No
Redial Count:          1
Redial Enabled:          Yes
Redial Interval:          5
Use Terminal Script:          No
Dial on Demand:          No
Disconnect on Fast User Switch:          Yes
Disconnect on Idle:          Yes
Disconnect on Idle Timer:          600
Disconnect on Logout:          Yes
Disconnect on Sleep:          Yes
Idle Reminder:          No
Idle Reminder Time:          1800
IPCP Compression VJ:          Yes
LCP Echo Enabled:          No
LCP Echo Failure:          4
LCP Echo Interval:          10
Log File:          /var/log/ppp.log
Verbose Logging:          No
SMB:
NetBIOSName:          extremenet
WINSAddresses:
Workgroup:          WORKGROUP
FireWire:
Type:          FireWire
BSD Device Name:          fw0
Hardware (MAC) Address:          00:16:cb:ff:fe:6e:28:18
IPv4:
Configuration Method:          DHCP
IPv6:
Configuration Method:          Automatic
Proxies:
Exceptions List:          *.local, 169.254/16
FTP Passive Mode:          Yes
SMB:
NetBIOSName:          extremenet
WINSAddresses:
Workgroup:          WORKGROUP
syslog:
Jul 4 17:18:49 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:18:54 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:19:25: --- last message repeated 5 times ---
Jul 4 17:19:25 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:19:30 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:20:01: --- last message repeated 5 times ---
Jul 4 17:20:01 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:20:06 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:20:38: --- last message repeated 5 times ---
Jul 4 17:20:49 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:20:52 extremenet com.apple.wikid.mailinglists[41461]: mail:status = "list-updated"
Jul 4 17:20:54 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:21:25: --- last message repeated 5 times ---
Jul 4 17:21:25 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:21:30 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:22:01: --- last message repeated 5 times ---
Jul 4 17:22:01 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:22:06 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:22:37: --- last message repeated 5 times ---
Jul 4 17:22:37 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:22:42 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:23:12: --- last message repeated 5 times ---
Jul 4 17:23:13 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:23:18 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:23:49: --- last message repeated 5 times ---
Jul 4 17:23:49 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:23:54 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:24:25: --- last message repeated 5 times ---
Jul 4 17:24:25 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:24:30 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:25:01: --- last message repeated 5 times ---
Jul 4 17:25:01 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:25:06 extremenet natd[38056]: failed to write packet back (Host is down)
Jul 4 17:25:38: --- last message repeated 5 times ---
Jul 4 17:25:49 extremenet natd[38056]: failed to write packet back (No route to host)
Jul 4 17:25:54 extremenet natd[38056]: failed to write packet back (Host is down)

See "error -3259" here.

I submitted my information into the 'uptodate' program to download Lion OSX and it verified that I was able to get the upgrade but then nothing happened. How can I get the upgrade without having to pay for it?

When I tried to go back through and do it again, it gives me and error that says that my serial number has already been registered to the uptodate program and it wont allow me to continue any further. Is there a place I can go in my computer to find it and start the download? I got all the way to the point where I submitted my purchase (for free) and then as soon as I did that, nothing started...

Is this for a new MacBook Pro? If you are entitled to a free upgrade, but are having trouble with the Mac App Store and can't download Lion, call Applecare and explain the situation and see if they can help you. It's always possible that the Mac App Store has been extra busy lately and for some reason may not have processed your request properly.
First, though, check in your applications folder to be sure that the installer isn't already there. It's called "Install Mac OS X LIon.app". Step one is to download the installer. Step two is to run it. It will vanish from your Application folder after it runs, so if you want to make a copy of the installer, make one before you run it.
Good luck!

Does anybody had this problem which is the surface color has changed?

I purchsed an macbook WHITE only about 2 months.
since a month after I can see the macbook surface color has changed which under my two hands.
resulted in the macbook looks so dirty and ugly.
I feel so sad with this problem which I think this is a hardware fault or at least this is a design fault.
does anybody have the same problem as mine and how to deal with?
even APPLE company can replace a new one for me but I will have the same problem after a month.
does black version have this problem?

Welcome to Apple Discussions!
Not from what I've heard. Here's the article of what you should do about it:
http://docs.info.apple.com/article.html?artnum=304058
If you have done it, and it didn't solve the problem, contact them again and ask for a replacement machine.

Songs I imported from cds are no longer in my iTunes account. How can I get them back without having to reload them on?

There are 158 songs that were once in my iTunes that are now missing. I put all of them on from cds. The only songs that are left are ones that i have purchased. When i pulg my ipod into my computer to add recent songs that i have bought it tells me that i need to erase and sync my ipod with my itunes library or cancel. Well i dont want to erase my ipod and sync it with my itunes because that is 158 less songs that would be on there. On the apple website it said that songs from cds are in the itunes media folder but when i went there it is still just my purchased songs. I dont know what to do except reload all of them back on there but i really dont want to since im not the one who took them off!! Im not entirely sure when the songs went away but i recently updated to itunes 10.4 (i think its .4) and im not sure if that is why they are gone. Thank you in advance to any help!!

See Recover your iTunes library from your iPod or iOS device.
tt2

When placing icons on the menu bar, I can not increase size to large icons. I can make icons larger when putting icons on other bars below menu bar. Never had this problem with any earlier version of FF

This happens with all icon themes including default. I like having the large icons on the menu bar so hopefully this can be fixed.

NO way.
Mylenium

I bought iphone 4s used on ebay and it has a clean esn, but i can't get through setup without having a ?prior user id and passcode. Has anybody had this problem? How do I fix it so I can activate service?

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