I bought iPhone 6 about 2 weeks ago. I dropped it and the screen broke. Do I get any help?

I bought my iPhone 6 1 or 2 weeks ago. Unfortunately I dropped it yesterday and the screen broke. Do I get any help? Do I have any coverage?

Accidental damage are not part of the warranty. Did you purchase Apple Care Plus? That has a two device replacement policy with a deductible over the two years of the coverage. Otherwise they may be able to replace the screen for a price, or replace the phone for a higher price, as an out of warranty replacement, but still lower then that of a new device.

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I got my i pod touch and 2 weeks later i dropped it and the screen broke i have a 1 year warranty and people say apple fixs it for free for the first time or if you have a warranty is this true? Please help

I got a ipod touch 4th gen with a 1 year warranty and 2 weeks later i dropped it and it cracked. Can apple fix this for free? People say if you go to apple store they fix it for free for the first time. or if you have a warranty

" Can apple fix this for free? "
No. Like any warranty on any product, damage is not covered.
"People say if you go to apple store they fix it for free for the first time"
Really. What people say this? Not true.

My ipod nano 6th gen fell out of my pockey and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed

My ipod nano 6th gen fell out of my pocket and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed? It is pretty frustrating, it fell from about 3 feet out of my pocket and now looks like it was beaten by a hammer.

Debbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
cornelius

I dropped my Iphone 5 which resulted in it shattering and the screen was still on but it was black with only a white line through it so I couldnt access the phone however I switched over to my Droid and now I cannot send or receive messages?

I dropped my Iphone 5 which resulted in it shattering and the screen was still on but it was black with only a white line through it so I couldnt access the phone however I switched over to my Droid and now I cannot send or receive messages and I cant turn off imessage because I cant see anything on the screen. Help?

Then the bottom of the support document states that if you do not have access to the device (which unfortunately because of the screen issue you do not) to contact Apple Care. That is what you need to do.

Just bought my daughter a new ipod touch. and the screen broke not even 4 days old. Can it be fixed? i

I just bought my daughter a new iPod touch for her bday its not even 4 days old and the screen completely shattered on it. Can this be fixed or do I just have to toss it. I've never bought an I pod or anything before.

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
You can do this an an Apple store
Apple Retail Store - Genius Bar
Or send it to Apple
Apple - Support - iPod - Service FAQ
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

I dropped My ipod and the screen broke..please help me!

Ok..
I have a 30gb Video IPod. It fell out of my pocket onto concrete and the screen has gone white apart from a yellow/black splodge with blue patches all over the screen. My warrenty has run out so is there any way i can fix this myself or do i need to send it to apple? Theer isn't a scratch on the actual glass though...!
Please help!!

dear chris,
do you know of any where in san diego I can get a 20 GB 2004 4th generation ipod fixed? my son dropped his 2 wks after getting it,right before deployment (marine) now he's leaving again aaaaggghhhhhhh! and I need to fix it this weekend! the screen plasma's all funky ,and I think thats the major thing, but not sure. I also have cancer, low funds, so ANY help will be a blessing, I'm really at my wits end as to next step.
Ever So Grateful,
mandaamea
Message was edited by: mandaamea

Half the screen on my 2010 27" imac just went grey today. I just bought it six weeks ago. Is this a common problem. I am getting a headache ... grey

Half the screen on my 2010 27" mac just went grey today. I bought the computer six weeks ago. Is this a common problem with the monitor?

I think there's some provision for a home visit if you have AppleCare. Don't know about the standard warranty. Maybe you can arrange to ship it? Give them a call on Tuesday. Bummer.

I received a brand new iPhone as a gift and I was using it totally fine and the next minute it was blacklisted any help?

I received an iPhone as a gift which was factory sealed and brand new. I was using it fine and one day it suddenly said no service so I called my service provider up and they said that my iPhone has been blacklisted. I don't understand why it has been blacklisted when it was factory sealed. So my service provider asked if I can show them proof of purchase and I said to them that I have to ask the person that gave it to me. So when I asked the person they said they bought it from the Internet and the only thing they have is an invoice, nothing else and they can't get hold of the person they actually bought it off. So what can I do now, can somebody please help me, as I've done nothing wrong.

A common scam in the UK is to order an iPhone using an available upgrade from a carrier, report it missing or stolen from the post, then re-sell it for cash and get a replacement from the carrier. The original will be blacklisted.
Ask whoever gave it to you where they actually got it from. Sounds like they either got scammed or they themselves are trying to defraud their carrier.

HT201412 My iphone 4s is not responding to charge and does not seem to be charging any helps ?

Any one help with the problem with my iphone 4s ?

Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430

I just downloaded mavericks the new os on my MacBook Pro two days ago. This morning everything was fine.i had the computer on for about 2hrs when I looked over and the screen was black. This usually happens after awhile. This time it won't come on at all.

I just downloaded the new Mavericks everything was fine this morning then my screen went black as it usually does when I leave it for an hour or so. I usually push the on button once and it comes back this time it didn't. I hold the button down and it'll go off I hold the button down and I hear it make the start up sound but nothing comes on the screen it's totally black. I'm not sure if this has anything to do with downloading the new Mavericks does anybody have any ideas. Is there any way to reboot when you can't see what's on the screen. I believe it's coming on but I cannot put in my password because I cannot see where to type it in.

This is really unfortunate. I'm sorry that nothing works. I was going to mention holding down the power button and doing a force shutdown but you already did that. You might need to take it into the Apple store. I don't know if booting into safe mode would help. You would have to turn off the machine again, hit the start button and hold down the shift key after you hear the tone, but normally you would let go of the shift key when you see the apple logo and spining wheel. Maybe by holding down the shift key after you here the tone will cause the screen to come back on? The other option is to start up from the 'install disk' if your machine came with one. You would insert the disk, then shut down the computer, and hold down the C key right after hitting the start button.
Here's the link for the safeboot
http://support.apple.com/kb/HT1564?viewlocale=nl_nl

Since updating my iPhone 4 my phone is really slow and the screen doesn't rotate to play games. What can I do?

Since updating to the 7.0.3 my screen won't rotate to play games and it takes seconds for my words to show up after typing them. Also facebook lags really bad. What can I do to fix this?

That would depend if you have the potrait orientation lock - on.
If you see a lock icon with an arrow around it on top of the home screen next to your battery then that means you have it enabled.
to disable swipe up from the bottom of the phone (near home button) to access the control center, hit that icon.

HT4623 i bought a iphone 4 from the apple store last week threw verizon and two days later my iphone fell off the counter do to viberating and the screen cracked is it going to be replaced at what cost

my iphone 4 was bought a week ago it was on vibrate on the counter and vibrated off the counter onto the concreat floor and the screen broke . will it be replaced for free

Out-of-Warranty Service If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 5
$229
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax.
When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.
Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare service contract coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.

I dropped my ipod 4 and the screen came off and now it wont turn back on.

someone help! i cracked my ipod in the past and now i got a new screen. well i just dropped it and the screen came off and now it wont turn back on. it says that its on itunes so the device still works but the screen its self doesnt is there anyway anyone can help!

Take it to somebody to get it fixed. However, it may not be cost effective to get it fixed.

My ipad is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini about a month ago

My ipad mini is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini

I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777

Hi my mum has given me a lovely iPhone 4s ..... Not knowing I had one , can she take it back ? It's sealed BUT she bought it 5 weeks ago and no receipt

Hi my mum has given me a lovely iPhone 4s ..... Not knowing I had one , can she take it back ? It's sealed BUT she bought it 5 weeks ago and no receipt

If the vendor won't take it back, put it on eBay or Craig's List.

I bought iPhone 6 about 2 weeks ago. I dropped it and the screen broke. Do I get any help?

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