I bought keynote through my mac but it was not sent to my other devises why? i have to buy again for my Iphone
why there are two types of Keynote for Mac and one for iPhones and iPad? is it fare to pay twice?
Because the iOS version needs to be written and maintained separately from the Mac OS X version.
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Similar Messages
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I've bought an app called WhatsApp but I was not told that app doesn't work for ipod. So I would like to know how to turn back and get my money back.
Did you fail to look at the requirements before purchasing?
All sales are final. You can try contacting itunes support and asking for an exception -
I have zero idea what this message is telling me. I signed in but I was not given any on-screen instructions. Please have a non-nerd write this again.
What type of account have you signed in with ? The instructions only apply to AOL username accounts, if you've signed in to an account that's an AOL email address then you don't need to do anything with it, it's only usernames (e.g. account id's without the '@aol.com' part) that are affected.
If it is a username account then when you sign in via the Store > View Account menu option on your computer's iTunes you should be prompted to change it an email address (you can't use an email address that is already the primary email address on an iTunes account) -
I'm a new user of an iPad. Before my PC had iTunes (it does now), I loaded Aps from from the iStore using my daughter's PC with my iPad cable-connected. I indicated my email address and Apple password--not hers and paid for these Aps--receipts arrived via my email. Now I want to upgrade to 5.1 but the Aps now loaded on my iPad do not show up on my PC iTunes library. When I click 'Upgrade' I get a warning message that says all Aps currently on the iPad will be obliterated in the process which of course I don't want to have happen because they're not showing up on my PC which presumably means my PC is not aware of what's on my iPad. Do I have to buy these same Aps again to keep them if I'm going to upgrade to 5.1, and how do I get my iTunes on my PC to back up the Aps currently loaded onto my iPad?
You should be able to copy the apps (and any other iTunes purchases) over to your computer's iTunes via File > Transfer Purchases. And as long as apps remain available in the store, and you use the same iTunes account as you originally used to purchase them, you should be able to re-download them in the future : http://support.apple.com/kb/HT2519
If you are already on iOS 5+ on your iPad then you should be able to update the iPad directly on the iPad via Settings > General > Software Update . -
I clicked on Send for an email I had composed. All that happened is that the rotating symbol showed that something was happening but the usual message that the email had been sent did not appear within about ten minutes. I have had this problem occur occasionally with Firefox on this computer and on another one. I have lost parts of a number of emails due to this problem as the version I tried to save had more in it than in the last saved version.
The timing does make one think the two things are related, but it may not be so. I've spent hours debugging problems thinking they were related to coincidental occurances, when they were not, so do not make assumptions. If you are concerned, take the phone to an apple store to have it checked out.
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I have lost two email in one week, after sent them. I just invested a lot of time in write them, and after select send it, the email just disappeared from my Mac and it was not sent it to nobody..
Uninstalling and reinstalling iTunes has no affect on the media on the computer or the account it is linked to.
If the media was purchased under another iTunes account, then it is permanently tied to that account.
Using mulitple iDevices with one computer -
I have an iPod Nano that is synced to my mac, but it is sent in for the battery issue. Anyway, I have bought a 2nd gerneration Ipod touch and I want to now sync it to my mac, but it does not show up in the left menu bar. Please help. Thanks All!
http://support.apple.com/kb/TS1591
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
i just bought a new mac book pro 13'' and i bought a toshiba 1tb hard drive aswell, i formatted it to mac but it will not show up on my tv so i can watch movies? and solutions or reasons why?
TVs don't support "Mac OS Extended (Journaled)", so you will probably have to use FAT32. To format the external drive, follow the same steps as you did to format it with "Mac OS Extended (Journaled), but in the erasing screen, select "MS-DOS (FAT)" as "Format". Note that FAT32 isn't compatible with files bigger than 4 GB. Also, you may have to format the external drive in a PC
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Hi I bought 2TB WD my passport for mac but I do not know what I can delete from the original macbook air. Thank you.
That depends on what you have on the MBA...if you have videos, move the videos to the external drive. If you have a lot of music, create a folder/library for the music and point iTunes there for the music. If you have a lot of photos for iPhoto, make a new library on the external drive and move our photos over there and then select that library as the default library for iPhoto to use.
Those are the big files and should take a lot of the load off the internal storage. -
just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing - any ideas
Hello cf-design,
You may need to delete, then redownload the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you're still unable to watch the movie, please report the issue to the folks in the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
i have a MacBook Pro which has a SSD replacing the superdrive. I have bought an Apple USB superdrive but It's not working when I plug it in? Is it broken or do I need to download something to make it work?
System Requirements
MacBook Pro with Retina display
MacBook Air computer
Mac mini computer -
How can I get ALL of my Google Calendars to show on the iCal on my iPhone?
I see all of my Google Calendars on the iCal on my Mac, but I do not see them in the iCal on my iPhone. I only see one Google Cal, but not the others.https://www.google.com/calendar/iphoneselect
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I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system? If they could not do it right the first time I do not have much faith in their advice.
Assuming you've done a system wide search for it including the Applications folder and it's not there......
I think you will need to address this with them - did you pay them for the application? Or was your purchase price to include it? And the question(s) to ask them:
If the app store states that it has been downloaded, ask them where it is and which Apple ID they used. (the store keeps track of Apple IDs and machine IDs on everything you download).
I have absolutely no faith in their advice; however, in this case, it's not so much technical advice, but an answer to your questions: you paid for something and it appears not to be there. -
I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?
You need to install Office on the computer from the installer DVD or disc image you purchased.
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I have a photo cd from photographer that was burned on a mac but it will not open on my mac. It goes in, makes some noise, then ejects. My system pref. is set to open iPhoto when a photo cd is inserted. She has sent me 2 disc and both do the same thing. Any ideas?
NOt an iPhoto issue - either a bad CD or a bad Superdrive on your computer - no way for us to tell try the CD in a different computer
LN
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