I bought lightroom 6 upgrade and it won't install

I bought lightroom 6 upgrade and it won't install.
I download the file and run set up, I log into adobe and then it says it does not find a product
Ihave lightroom 5.71 installed at present.
I spent 24 hours waiting to install and then when I download it won't install!!!!
I am not happy.

I get this error if I try to download from link in my account. Using Chrome on Windows 7
413
Header Length too Large
https://store1.adobe.com/cfusion/store/html/index.cfm?event=displayDownloads&orderNumber=A D002894780UK

Similar Messages

  • Help me I bought PSE 13 and it won't install on my new HP ENVY notebook.

    Help me I bought PSE 13 and it won't install on my new HP ENVY notebook. Error 7.

    cs5,cs5.5: https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    lightroom: http://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html
    photoshop elements 13: Installation errors | Exit Code: 6 and 7 suberrors
    premiere elements: http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html

  • I bought snow leopard and it won't install

    I bought Snow Leopard and it won't install.  It keeps saying, "You can't use this version of the application Install with this version of Mac OS X.  You have Install Mac OS X 23.1.1."

    Hi stedman, in theory, since the machine is a 2008, going from Lion to Snow Leopard should be possible, but requires the usual startup proceedure, boot holding the C key, then since ML is on the hard drive you must do an erase and install.  You cannot do a reinstall.  I say in theory because if all firmware updates have also been done following installation of Lion, there may be a firmware block now causing problems reading the SL disk.
    That is the problem we all face trying to help diagnose these situations remotely...incomplete information.
    So, for bistraung: how exactly are you trying to install SL?  Are you trying to restart your computer with the SL disk in the optical drive and holding the C key?  Or, are you trying to read the disk directly?  You cannot do the latter.
    Do you have a backup of the drive?  If you do the SL install, you must erase the hard drive before installing SL which means you lose everything on the hard drive.  So me sure you have a backup or you cannot get anything back.
    Best approach would be get an external hard drive, format it Mac OS Extended (Journaled), GUID partition table, and then use Carbon Copy Cloner to make a bootable clone of the internal hard drive.  I say CCC instead of SupperDuper since CCC does a better job of also cloning the Recovery Hard Drive, which will be important if you need to work on Lion at all.
    With a bootable clone, you can boot to either SL on the internal drive or Lion on the external drive...gives you options.

  • Just bought PSE 12 and it won't install help?

    Just bought PSE 12 and it will not install on my Windows 7 computer.  I keep getting errors.  Been on hold for 36 minutes with Adobe chat and still waiting to talk to someone.  Any help would be greatly appreciated!

    You need to state exactly what error messages you are getting and if possible post screenshots of these errors.
    G/L

  • I've been trying to download an iOS upgrade and it won't install

    I've been trying to install an iOS update but it won't completely install. It will start but then stops

    darn, i do not want that on iOS 6

  • I bought Lightroom 3 and want to upgrade to Lightroom 5 for Windows 7.  Is the upgrade free and how do I go about the download?

    I bought Lightroom 3 and want to upgrade to Lightroom 5 for Windows 7.  Is the upgrade free and how do I go about the download?

    You have to pay for major version upgrades, like LR 3 to LR 5.
    You can purchase the upgrade from Adobe for 79 US Dollars from Products, make sure you have your Lightroom 3 serial number available (and maybe cheaper from other sellers)

  • I have a Mac Book Pro and run Ver 10.5.8.  I bought iLife today and it won't run on less than 10.6.3.  How do I upgrade?

    I have a Mac Book Pro and run Ver 10.5.8.  I bought iLife today and it won't run on less than 10.6.3.  How do I upgrade?

    If you do, it will be shipped to you on DVD unless someone from Apple tells you otherwise.
    (58671)

  • Bought Lightroom upgrade version in error. Thought I was buying the full version. [was: Adobe took 80 bucks from me. I need it back.]

    So, I dowloaded to the free trial of lightroom. After I used it for 30 days, I then Clicked the 'buy' button followed the steps, payed for the product, claimed the serial number, plugged in the number for the product, and then it presents me  with a screen that says i only bought the upgrade and I need my original serial number. Why did it do this. I just paid for and upgrade to a product I never had. And the website never told me that I was buying an upgrade. I followed the steps and they practically took 85 bucks from me. How do I fix this? and why did they do this too

    And the website never told me that I was buying an upgrade.
    It probably did but it was not made clear enough to you.
    The default buying option on most screens (exact screens vary) is the Upgrade version. Unfortunately this subtlety catches many newbies out.
    Return the upgrade and buy the full version Return, cancel, or exchange an Adobe order

  • TS1702 I tried to download the upgrade, now it won't install and I can not access my documents. It said Vi did not have enough space for the upgrade so I made room but still no luck.

    I tried to download the upgrade, now it won't install and I can not access my documents. It said Vi did not have enough space for the upgrade so I made room but still no luck. If I delete the ap and reinstall I will lose my stuff. Any ideas? It won't open so I can email it to myself.

    What upgrade are you trying to install? Your profile shows iOS 5.1.1, which is the current max iOS.
     Cheers, Tom

  • Does final cut 5 work on 10.7 lion as it was but i bought a new macbook air and it won't install now ?

    does final cut 5 work on 10.7 lion as it was but i bought a new macbook air and it won't install now ?
    i had it work on my second gen mba but now it wont work

    Hi David
    I meant to say 5.1 the problem I've got is it's saying it does support ppc software but I have got the intel version but for some reason won't install from disc but if I transfer from time-machine backup it works
    But then it won't read my project it's so strange just don't get it 

  • I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

    I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • I bought Lightroom 5 and have always updated it. Now on my new Mac Book I cannot update it anymore.

    I bought Lightroom 5 and have always updated it. Then my Mac Book pro crashed and I had to by a new Mac. I installed Lightroom via my backup on the Time Machine. That went well, now I though cannot get a new download of Lightroom. Do I need to by a new version of Lightroom if I have a new Mac, and if yes how can I transfer my pictures into the new Lightroom? I would have a free version of Lightroom 5 left over from buing a Leica camera, can that be used? Can Lightroom 5 be updated to Lightroom 6??

    Hi Leslie,
    Kindly find the latest download link for lightroom 5.7.1
    Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.7.1
    Thanks,
    Atul Saini

  • I'm trying to upgrade and it won't let me.  i have auto renewal ON?

    hi I'm trying to upgrade and it won't let me.  I have auto renewal ON.  it keeps telling me to turn it ON!   ??

    Hi antoinettec43707127,
    What are you trying to upgrade to? I see that you have both an ExportPDF subscription and an Adobe PDF Pack subscription (both are active with auto-renewal on). You actually don't need both, as the functionality that ExportPDF offers is also included in Adobe PDF Pack.
    In any case, please log out, clear the browser cache, and then log back in. If you're still having trouble upgrading, please Contact Customer Care. An agent should be able to help you take care of that quickly.
    And, if you decide to cancel one of your subscriptions, please see Cancel your membership or subscription | Acrobat, Acrobat.com online services
    Best,
    Sara

  • Restored iPod, and it won't install the 5.0 update. What can i do?

    I restored my ipod for the most recent update from 4.0 to 5.0 and it won't install the software, it just keeps freezing at exactly the same point each and every time.

    At what stage does it freeze?  What is showing in the status bar?
    This may be applicable:
    Hang during restore process: Following Troubleshooting security software will frequently resolve this error. This error can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, enterprise app optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings.
    There are two ways to resolve this:
    You can follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) , or follow the steps below to manually find and remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
    For Windows XP, Windows Vista, Windows 7: Go to the C:\\Windows folder and launch regedit.
    Go to Edit > Find.
    Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
    Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
    Delete the "TcpWindowSize" entry.
    Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
    Close Regedit, restart the PC, and test.
    If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
    If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
    From:
    http://support.apple.com/kb/TS3694

  • Updated ipod touch to software version 51.1 and now won't install certain apps

    updated ipod touch 4th gen with software version 5.1.1 and now won't install purchased apps family guy time warp and uncensored. Help please as now i can't use my purchased games.

    What happens if you just restore to factory defaults/new iPod (not from backup)?
    If you still have the problem that indicates a hardware problem an an appointment at the Genius Bar of an Apple store is in order.

Maybe you are looking for