I bought Lightroom last November. Trying to reload onto new machine. Serial number won't work says contact customer suppoet. What a laugh. Been trying to get some sense through twitter etc etc for days now. No LR since June.

Any idea how to get Customer support to take notice of my problem?? It's beyond a joke. Any help would be very gratefully received.

Just so you are aware this is a user to user forum, so the replies you get here are mainly from users like your self. You have provided very little info to go by and my suggestion below is just a guess.
You may have downloaded the LR 5 Creative Cloud trial version and trying to input the perpetual version license key, that will not work.
Try one of the links below to get the appropriate version.
Adobe - Lightroom : For Macintosh
Adobe - Lightroom : For Windows

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I have the Photoshop Photography Program and every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?

Designerdan21 are you still facing difficulties utilizing your serial number for Photoshop Elements 12? If so then please contact our support team at Adobe - Contact Support – Download and Installation. I would also recommend reviewing Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

Got a new ipad today it won't activate says the activation server can't be reached tried connecting into itunes but it won't even do that suggestions?

got a new ipad today it won't activate says the activation server can't be reached tried connecting into itunes but it won't even do that suggestions?

Realllly really that busy yes.
Millions and millions and millions of people on it now.
The entire planet Earth is trying to download the same thing at the same time.
Give it some time.

Serial number won't work on the lightroom i am trying to install on my new computer - moving over from an old comp. Thoughts?

Hello
I have got a new mac and have downloaded lightroom - entered my serial number (lightroom on old mac) - and it's not being accepted. Thoughts?

Brami wrote:
I am beginning to think that this is the issue - i have downloaded the CC version - why are they not the same serial number. ALSO Adobe is really hard to navigate - i can't even find the stand alone version to download.
The CC version doesn't use a serial number. Is activated with your Adobe ID and password. And it's all tied to your account being paid current. Other than that, the programs are the same. You have been provided the link to the standalone installation in the comment above this one.

Serial number won't work for lightroom 5, how do I get a correct activation

I've used it before, but my harddrive died, and have to reinstall everything, and my serial number from my receipt will not work. HELP!!

I've done that as well. It still won't work. I guess I'll uninstall (I installed the trial, have done this before without any problem and than added the serial number (on the second hard drive in two months)). Would the program think this was a new computer and not install it, because it was installed on a computer before? I don't know I'm just trying to think of anything to do.

Upgraded, and now my original serial number won't work, can't use pages!

Hi everyone --
I recently upgraded my hard drive in my ibook g4, and backed everything up to an external hard drive. I've since transferred everything back, including iwork '05. Now I open pages and it asks me for the serial number...only thing is, I didn't keep the original box/book w/ serial numbers, and only have it written on a slip of paper -- I entered it, and it's not right! It's a series of 5sets of numbers/letters (QMMH-6CDS-etc.etc.). Do you think if I call apple they'll give me another one? If not, how the heck can I obtain a new serial number so I can use pages again? This is so frustrating...Thanks!

Laura,
I'm sorry you're having problems. iWork '05 was infamous for making some serial numbers difficult to enter. Make sure you properly distinguish between zeros and ohs. Zeros will have a dot in the center. Also make sure you enter a one and not a small L. They look very similar. Use the hyphens. Don't use the Caps Lock key.
Finally, don't ever throw out package materials that have serial numbers on them.
-Dennis

How do I re-install Elements 10 from an old computer to a new computer? I already deleted it off the old computer and didn't deactivate it. Now my serial number won't work.

Hello! I have Photoshop Elements 10 on a PC. Deleted it from the PC and didn't deactivate it. Now I'm trying to install on my MAC. Saying serial number is in-valid. Help! Thanks!

Well, first of all is this a boxed version? If it's a download your serial number is invalid because downloads are single platform while boxed serial numbers work on both.
If that's not it, you will need to contact activation support:
Activation & Deactivation Help
Scroll down to "still need help" and you can start a chat session to get it straightened out.

I am trying to burn photos onto a dvd and cd but it keeps saying disc burn error. what do i do? i have already went through 5 cps and 1 dvd.

I have been trying to get these pictures off of my computer so i want to burn them but everytime i try it says disc error. i have tried several different cds. it will say finishing burn but then eject it and says burn disc error.... please help

How are you burning the photos to the disc? Via the Share ➙ Burn menu or buy exporting the photos to a folder on the Desktop and then burning that folder to disc?
The former method creates a mini library on the disk that can only be read and use by a Mac with iPhoto. The latter method saves just the photos to disc which can be used by any computer.
What system and iPhoto version are you using? How much free space do you have on your MacBook Pro?
If you're using the Share ➙ Burn method can you burn a disc from the Finder?
Describe in detail what you're trying so we have a better understanding and can better offer a solution.
OT

I bought lightroom 5 and am trying to download via the serial number but it keeps saying the serial number is invalid what am I doing wrong?

I own a mac and I downloaded an used the trial first and am now trying to down load using the serial number but it keeps saying it invalid.I have tried uninstalling and reinstalling and nothing is working. I have two photo shoots I desperately need to edit. please help.

double check your serial number, Find your serial number quickly
and Error "The serial number is not valid for this product" | Creative Suite

Okay so i have been trying to contact apple for days now but i was just thinking why do we have to only choose between white or black for the digitizer? would i be able to send my ipod into apple to get it customized to a different color besides that?

okay so i have been trying to contact apple for days now but i was just thinking why do we have to only choose between white or black for the digitizer? would i be able to send my ipod into apple to get it customized to a different color besides that?

Apple does not offer custom colors. I'd suggest you get a skin for your iPod. Those are available in hundreds of colors and patterns and since they're not permanent, they don't affect the iPod's warranty and you can change if you ever get tired of the skin you chose.
Regards.

I purchased as a Download Lightroom 5.5, My pc got a virus. I saved Lightroom on ext. drive. I am trying to reload onto pc BUT it's asking me for a serial number..I cannot find receipt. Please help. I registered when I downloaded purchase.

I purchased as a Download Lightroom 5.5, My pc got a virus. I saved Lightroom on ext. drive. I am trying to reload onto pc BUT it's asking me for a serial number..I cannot find receipt. Please help. I registered when I downloaded purchase.

Find your serial number quickly
You might want to develop a more secure system of saving your serial numbers and other critical information.

Okay..I've been trying to fix this for DAYS now! When I sign in (under settings) w my new apple ID, then go to update or purchase something I cannot get the new apple ID to come up. It's still using the old one (which is disabled) ..please help!

Can someone pls help me?? Okay..I've been trying to fix this for DAYS now! When I sign in (under settings) w my new apple ID, then go to update or purchase something I cannot get the new apple ID to come up. It's still using the old one (which is disabled) ..please help!

Delete what? The ID's? They cannot be deleted - you just quit using it.
If you still have one old ID - that you have purchased content with - you are saying that the password no longer works with that ID? Did you try to reset the password for that ID?
Read this - instructions if the ID was disabled for entering the wrong password.
http://support.apple.com/kb/TS2446?viewlocale=en_US&locale=en_US
If it gets too involved - you can always contact support.
http://www.apple.com/support/appleid/
Just do not create another ID!

Since the latest apple update, voice navigation has gone away. Tried the Airplane mode fix, which worked, but now my bluetooth won't work in my vehicle. What's up?

Since the latest apple update, voice navigation has gone away. Tried the Airplane mode fix, which worked, but now my bluetooth won't work in my vehicle. What's up?

Well Bababooey if you're comparing yourself to a Apple Genius Bar then you should already know my answer, your snarky remark get a snarky reply. Why would I go to a salesperson to fix my computer problem when I can go directly go to the source itself. I used to sell Apple computers over 8 years ago and was apple certified before the Genius bar existed. If I am to go about fixing an issue I can't fix on my own I will go to the source itself meaning Apple's programmers and developers - being UI UX Developer myself I know they should have QA'd all platforms and troubleshooted any arising issues.
This was also the first time in the 20 years I've been using a Mac that I even attempted to go on this forum which i thought would put me in connection with a certified Apple representative. This turned out to be a complete waste of time just being a public forum with no Apple employee involved. I was hoping to find a quick fix but in turn I was only frustrated with stupid responses such as yours that were in no way an answer to my original question.
BTW I fixed the issue on my own and without your help or Apples help. I'm glad if all forums point here regarding this issue because I now have the answer. The answer I was looking for from someone earlier was as simple as this {Download Maverick and reinstall the platform - it will take an hour to do but afterward 10.9.2 was installed and my computer is now able to shutdown and restart without having to do a hard boot.} No more software update bar at top and no problems with my drive which I told both you and Grant - I know my computer better than you and I've probably been using them longer than you.
So again Babowa you were so wrong...... and I am right.
Again anyone having the same problem, I suggest reinstalling Maverick and you'll be suprised 10.9.2 will work fine.

They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number doesn't work, not surprisingly, but they don' t seem to care. I have tried the chat line and have waited for almost a day with no response.

They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number doesn't work, not surprisingly, but they don' t seem to care. I have tried the chat line and have waited for almost a day with no response. What should I do?

Look here
Order product | Platform, language swap

I bought Lightroom last November. Trying to reload onto new machine. Serial number won't work says contact customer suppoet. What a laugh. Been trying to get some sense through twitter etc etc for days now. No LR since June.

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