I bought Lion but haven't installed it, can I get a refund?

My Mac is a 2009 and I use CS4 and I'm afraid after reading the reviews, there will be too many problems. I bought it because I just bought the iphone 4s and wanted to put icloud to use, but now I'm more afraid of all the headaches and problems it will cause.

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I have a problem, i bought lion but when i want to install he said me i need to "download osx lion server" i'm running with the last lion beta. how to update please?

i have a problem, i bought lion but when i want to install he said me i need to "download osx lion server" i'm running with the last lion beta. how to update please?
ps: sorry for my english :S

You apparently are using a version of OS X you did not purchase using your Apple ID. Although you can download Mavericks you cannot install it over your current system. You must repartition your hard drive, then reinstall the version of OS X originally installed when it came new from the factory. That would be on the installer discs that should have come with the computer. If the computer did not come with discs from the factory but OS X was pre-installed (Lion or Mountain Lion) then you can perform an Internet Recovery:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your external hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

I bought Lion but it doesn't install. Alway said "Error"

I bought Lion but it doesn't install. Alway said "Error"

Dont feel bad I can not even purchase it from the app store. keeps coming up with an unknown error.

I want to update the OS of the Macbook Pro I bought today to Lion, but at "purchase date" I can only choose 2011. Now what?

I want to update the OS of the Macbook Pro I bought today to Lion, but at "purchase date" I can only choose 2011. Now what?

Sorry but I don't completely understand your question or what you are trying to do.
If you purchase a new MBP Today, Jan 3 2012, it should already have OS X Lion 10.7.x installed on it.
Only some left over early 2011 model that stores may have had sitting around would of come with Snow Leopard 10.6.8. Or even if you bought a Reburbished model from Apple it would of still came from them with Lion.
So my questions are.
1) Did you buy this new from a authorized Apple store or reseller?
2) If not new was it purchased from an authorized Apple store or reseller?
3) To my knowledge when trying to do updates to the OS there is no check of purchase date. So what exactly are you doing that asks for a purchase date?
If new then just use the Software Updates in the Apple Logo menu item.
If not new and it originally came with Snow Leopard or Leopard you will have to buy OS X Lion at the Online Apple Store. If that is the case then nyou need to put in the original date the unit was purchased NEW and or manufactured. That way the Online Apple Store can tell if Lion will function on that model properly.

HT4481 I buy in apple store OS X Lion, but I cant instal, there is message-"The item you've requested is not currently available in the U.S. store"-WHAT SHALL I DO ?.

I buy in apple store OS X Lion, but I cant instal, there is message-"The item you've requested is not currently available in the U.S. store"-WHAT SHALL I DO ?.

Similar experience here but finally succeeded! Here's the summary
Decided to (finally) update MacBook from SL 10.6.8 to Lion (it can't run ML or Mavericks) so this week purchased from UK Apple store. Received redemption code from Apple via email after couple of days and successfully redeemed this in Apps Store.
Under Purchases in Apps Store clicked on "download" and nothing happened! Clicking on the app name "OS X Lion" gave the message "The item you've requested is not currently available in the UK Store". Contacted support but got no useful help there.....
Following day went back to Apps Store and tried again clicking Download - still nothing (apparently - see below) so started thinking upgrade unlikely and £14 wasted.
A little later noticed new icon in Dock and investigating it said downloading Lion - checked Activity Monitor and indeed my internet connection was being hammered. At a little over 4Gb got an error message saying download could not complete (needless to say not happy) and download icon disappeared!!
So with nothing to lose reclicked Download in Apps Store and again no obvious activity and this time no new download icon in Dock - decided to check Activity Monitor again (just in case) and again high level of download activity! Maybe, just maybe, I thought and after about 90 minutes the Lion install screen appeared!
Have now backed up the Installer and successfully installed 10.7.4
I can't offer any explanation why it finally worked - Apps Store still shows "Download" not "Installed" as I would expect and the item is "..still not available.."!

Downloaded (and paid for) Mountain lion, but got no install screens and OS is still 10.7. How do I install it?

yesterday I downloaded (and paid for) Mountain lion, but got no install screens and OS is still 10.7.
How do I install it?

Look in the Application's folder for Install OS X Mountain Lion. Double click to start the installer.

I downloaded lion but it wont install, it says that the software has been tampered with. But i downloaded from the app store.

I downloaded lion but it wont install, it says that the software has been tampered with. But i downloaded from the app store.

I have been through the same process three times now. The downloaded file is 4.07GB. I deleted it and re-downloaded and I get the same error.

Hello, I've installed Lion but now it says I can't use the Cloud as I need the Apple ID Password to use Back to My Mac. I've obtained several new Apple ID passwords which work ok on my phone but doesn't seem to be the password it's looking for?

Hello, I've installed Lion but now it says I can't use the Cloud as I need the Apple ID Password to use Back to My Mac. I've obtained several new Apple ID passwords which work ok on my phone but doesn't seem to be the password it's looking for.Does anyone know what's needed please ??

It's probably looking for the Apple ID & Password you used to purchase Lion, or ML as the case may be.
Thse are the Mountain Lion forums, is that what you meant?

If i bought a macbook pro on 4 juin,can i get the upgrade of new max os lion free?

if i bought a macbook pro on 4 juin,can i get the upgrade of new max os lion free?
i buy it directly from the apple store.

Might be a discount voucher near-term, to match up with past programs. That would positively scream "epic win" in addition to being a really nice gesture by Apple. But this is an educated guess.
We still have to find out how 10.4 and 10.5 holdouts from late '06-mid '09 (and y'all know who y'all are, ladies and gents) are going to get Lion based on the only system requirement of a 64-bit CPU. I suspect a Mac Box Set refresh would be in order for this task.
Also: how would one reinstall Lion "clean" if, say, the hard disk flips out or one just doesn't want excess baggage gumming up his machine? Recovery partitions assume the worst won't happen.
Unfortunately, this also leaves the earlier '06 Macs on life support and effectively kills off all prior Macs with PowerPC chips, so to anybody with a Core Duo or G-series chip, Apple wants you upgrading hardware--NOW!
Nate

I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

I have eactly the same problem - it seems that the downloaded version on MBA is version 6.0 and on iPad is is version 2.0 -
Issue is when i tried to save the presentation on MBA Keynote 09 - Keynote crashed.
I tried to save is as Powerpoint in MBA and it crashed as well!
Message was edited by: Innovaxin

I bought the macbook pro few months ago can i get the lion upgrade for free as a part of my software support?

i bought the macbook pro few months ago can i get the lion upgrade for free as a part of my software support?

They announced it; sorry, no free Lion:
"The Mac OS X Lion Up-To-Date upgrade is available at no additional charge via the Mac App Store to all customers who purchased a qualifying new Mac system from Apple or an Apple Authorized Reseller on or after June 6, 2011. Users must request their Up-To-Date upgrade within 30 days of purchase of their Mac computer. Customers who purchase a qualifying Mac between June 6, 2011 and the date when Lion is available in the Mac App Store will have 30 days from Lion’s official release date to make a request."

I have OS X 10.7.5, Lion, installed. Can I get rid of Leopard & Snow Leopard CD's?

I have OS X 10.7.5, Lion, installed. Can I get rid of Leopard & Snow Leopard CD's?

sell 10.5 online. They are going for a pretty penny: http://www.ebay.com/sch/sis.html?_kw=RETAIL+Mac+Leopard+OS+10.5.6+DVD+Apple+Maci ntosh

I bought an album but 3 of the songs stop playing half way through, it's just silence. Can I get a refund and if so, how?

Recently, I bought the Adam Barnes album and I put it on my iPod. When I started listening to it and it was great. But when it got to track 4, it played the first minute and then it was just silence for the rest of the 3 and a half minutes song. It did this again for tracks 5 and 6 too, but the other tracks are fine. I checked my iTunes and it doesn't work on there too. Has this happened to anyone else? Can I get a refund? If so, how can I get one?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I bought Lion but haven't installed it, can I get a refund?

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