I bought Married to Jonas season pass and the newest episode that aired last night is not available. Normally the episodes are available the next day. This one is not even on the Married to Jonas download page. Will it be available and when?

Normally the episodes are available to download the day after airing date. But this time, the episode that aired last night is not available to download. I'm just wondering if that episode for Married to Jonas will be available in a later date or not. I did purchase the season pass.

I created a support incident Saturday or Sunday.
Their first response by email asked
"... include your purchase's order number in your reply. You can find your order numbers on your email receipts and in your Purchase History. If you need to review your Purchase History, follow the steps in this article: http://support.apple.com/kb/HT2727 ...."
They made it sound like it was my problem they would help me figure out. They already had my Apple ID so I don't know why they couldn't find the info. My luck they sent the email at 7:30 last night. The person working on my case only works Sunday - Thursday 4:30 - 11:30 pm so it will be tonight before they get my response. Nobody else can work on the problem? Come on Apple!
I mentioned this thread so they may or may not look here also.
Still very unimpressed with Apple TV process quality and the huge customer support hole. It's like they're completely unprepared for mistakes. Everybody and every company makes mistakes.

Similar Messages

Already purchased season pass for "The Flash" unavailable to download.

Recently purchased the season pass for "The Flash". Episode 1, the trailer and the "On the Set" for episode two have all automatically downloaded to my desktop. Wondered why episode two didn't download as well, so I went to the iTunes store and see a price tagged slapped over episode two, as if I haven't purchased the season pass. Anyone know whats up with this?

Hello there, misterzmr.
The following Knowledge Base article provides great information in regard to reporting issues with an iTunes Store purchase, as you have described:
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
To report a problem with an item you bought, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the item you're having a problem with.
Enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having a problem with.
Select your problem from the Choose Problem menu.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit and we'll review your problem.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have bought a Season pass for The Big Bang Theory. I have downloaded alle recent Epiodes without any Problems. But now... i can't download the latest Version for free. Itunes doesn't recognize my Season pass and let's me buy it again. Whats going?

I have bought a Season pass for The Big Bang Theory. I have downloaded alle recent Epiodes without any Problems. But now... i can't download the latest Version for free. Itunes doesn't recognize my Season pass and let's me buy it again. Whats going? Do I miss something?
Best regards,
Michele

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Bought a season pass and can't play the episode twice.

Hello I bought a season pass to the Walking Dead. I downloaded the 1st episode to my computer and played it once. The next day i wanted my son to watch it on the computer and it didn't work. My Windows 7 OS is/was updated and ITunes is/was already up to date. Is that generally how it works?

Could you be more specific about the problem than "didn't work"? Does it just not play, do you get any error messages, etc? Was your son attempting to watch the episode via the same Windows user account and same iTunes library as you used?
Without more details about the problem, it's difficult to diagnose the problem and offer suggestions.
Regards.

I bought htc 8x verizon employee edition and when i update it and during installation with my error phone get off and now phone stuck on some wheel running thing and wont get on please tell me if i could download the rom

i bought htc 8x verizon employee edition and when i update it and during installation with my error phone get off and now phone stuck on some wheel running thing and wont get on please tell me if i could download the rom or anything also

Hi mnomi! Sorry to learn of the trouble you're running into with your new phone! Have you already switched the device via your My Verizon : http://vz.to/16lkVUY Once you have done this, and verify the sim card is inserted securely, the activation will begin. If the phone is stuck on the wheel and you cannot move forward, you may want to do an alternative reset. Please follow the below instructions:
1) Ensure the device is powered off.
2) Press and hold the Volume Down button (located on the right edge) until instructed to release in step 4.
3) Press and hold the Power button (located on the top-right edge) until the device vibrates (approximately 2 seconds) then release.
4) When the restore screen appears (exclamation mark), release the Volume Down button.
5) From the restore screen, press then release the following keys to initiate the reset process:
1. Volume Up button
2. Volume Down button
3. Power button
4. Volume Down button
*Allow several minutes for the process to complete (rotating gears appear on the display to indicate that the reset is in progress).
If you have any further questions or concerns, please let us know. Keep us posted if this resolves your concerns. Thanks!
-KristieQ_VZW
Follow us on Twitter @VZW Support

HT5655 After clicking Safari prompt box to "Download Flash..." , I'm linked to the Adobe Flash Player Download page. I click the "Download Now". The page advance to next page in the download process but then immediately goes black and nothing happens.

After clicking Safari prompt box to "Download Flash..." , I'm linked to the Adobe Flash Player Download page. I click the "Download Now". The page advance to next page in the download process but then immediately goes black and nothing happens. System preferences firewall is off and apps are allowed from anywhere and in Safari other plug ins are allowed and cookies are not blocked and pop up windows are not blocked. Why won't Flash Player download?

Don't DL Flash from web sites. If you have Adobe Flash installed it should be in System Preferences and you can find the latest version and download from there.
If you are installing for the first time,this is where to DL it.
http://get.adobe.com/flashplayer/

Buying TV season passes and then the show is cancelled?

What happens if you buy a season pass and the TV show is cancelled?
I purchased a season pass for Fringe this morning on my Apple TV, but having just seen the overnight ratings (2.1), I've realised it might not get a full season order.
Do Apple credit your account in this case? If so, when?
(P.s I know I'm jumping the gun, but I'm curious)

They refunded my multi-pass for The Tonight Show back when NBC pulled out of the iTunes store, so I would expect them to do the same for a season pass if a show is canceled mid-season. If that happens, find the season pass in your iTunes purchase history, click on the "Report a Problem" button, and raise the issue with them.

I have attempted to install iTunes multiple times but to no avail. I have installed every file, and followed every instruction on the support pages. I click download, and it takes me directly to the "Thank You for Downloading" page without doing anything.

I have attempted to install iTunes multiple times but to no avail. I have installed every file, and followed every instruction on the support pages. I click download, and it takes me directly to the "Thank You for Downloading" page without doing anything. I am running it on FireFox, and I have tried with Internet Explorer, neither have worked. I have been trying to do this for weeks now, and I am getting majorly frustrated. Please, help.

Perhaps try downloading and saving a copy of the installer to a different PC. (If you're on a 32-bit Windows system, try to download on a different 32-bit Windows system.) Copy the iTunesSetup.exe installer to an external hard-drive, or a large-enough thumb drive or burn it to a CD-R. Carry the installer back to your PC, copy the installer to your hard drive. (Don't run the install from the ExHD, thumb or CD-R.) Start the install by doubleclicking the iTunesSetup.exe file.

When i attempt to download QuickTime, I get the "thank you for downloading" page and no download. What's next?

When i attempt to download QuickTime, I get the "thank you
for downloading" page and no download.
What's next?

I use a PC and had the same issue with Firefox, but IE7 worked for me, FYI....

Why can I no longer download my seasonal pass to the computer?

Why can no longer download my seasonal pass to the computer?

Make sure you're using the same Apple ID that you used to purchase the season pass by clicking iTunes > Store > View Account. Also, check for Available Downloads in the same menu.
If you aren't sure how to complete your Season Pass downloads, see this Apple doc -> iTunes Store: Download options when purchasing TV seasons, Season Passes, Multi-Passes, movie bundles, music box sets, or individual movies or TV episodes

When can I purchase the season pass for "The Secret Millionaire" Seasons 1 and 2??

I purchased the Season Pass for "The Secret Millionaire-season 3". I want to purchase the passes for seasons 1 and 2. Tell me why those first 2 seasons are not available for purchase??
Is ABC not giving you the rights to buy those seasons??
I see every TV show has multiple seasons. This not right.
I am sure that there are more individuals like me who want to watch quality TV shows.
Brian

We are all just fellow users here and have no more idea than you do why any given item is not available. It's almost certainly an issue of rights, since the iTunes Store can sell only what they can license, but why ABC cannot or will not grant the rights is something no one here will know.
Regards.

Season Pass for The Walking Dead

I bought a Season Pass for the first season of The Walking Dead. Episode 103 "Tell it to the Frogs" (the third episode) aired on Sunday, November 14, 2010 at 9:00pm Central Time. It became available on iTunes at 2:01 am on the same day. I still haven't received my e-mail telling me that the new content is available.
I was concerned and I emailed support. This is the answer I received:
"Dear Steven,
Thank you for pre-ordering The Walking Dead. I know that you're anxious to receive this item. Customer interest in this item far outwieghed Apple's projections.'
Steven, the episode 103 is not under season pass. You have to purchase the item individually.
Thank you for your understanding and being iTuens customer. Apple would like to continue business with you. Have a great day!
Sincerely,
Subham
iTunes Store Customer Support."
Now, when I bought the season pass I knew it was only for 6 episode, because I knew that is all that AMC ordered for the first season. I also read in the Season Pass that it was for "all episodes of Season 1 "The Walking Dead" and I enjoy the Inside The Walking Dead extras that have been coming with it.
As a long-time Apple customer, I would like to show you, Apple, how I translate this e-mail:
'Thank you for pre-ordering The Walking Dead. I know that you're anxious to receive this item. Customer interest in this item far outwieghed Apple's projections.'
“We’ve realized we probable missed out on a lot of money.”
‘Steven, the episode 103 is not under season pass. You have to purchase the item individually.’
“We’re pretending it is not actually episode 3 of season one so we can recover some of that money we missed out on.”
The thing that drives me insane about this is that the Inside The Walking Dead: “Tell it to the Frogs” content is also available and says very clearly beside it in the store “Season Only” and I haven’t received that content either.
What gives Apple? They’ve already renewed it for a second season. Yes offering season one for $15.99, you probably missed out on some cash. Take your hits, and charge us $25.99 for season two. Don’t yank content we’ve already paid for from us and claim “it doesn’t count.”
Why can't the people who have purchased the season pass have their content?
Message was edited by: StevenHaynes1981

I would write the iTunes Store back and quote the following text from the Walking Dead season page:
"This Season Pass includes all current and future episodes of The Walking Dead, Season One"
Point out that this text is verbatim from the iTunes Store, that nowhere on that page does is say the episode 103 is excluded, and that you therefore want Episode 103 and all other episodes at no extra charge as promised. Insist on a response from an iTunes Store manager if the functionaries keep repeating the same "not under season pass" excuse.
I would also take a screen shot of that page right now in case Apple rewords the text. That way you have proof of the text as currently written.
Good luck.
P.S. We're all just your fellow users here. You will not get an official reply from any Apple employee, particularly anyone from the iTunes Store, in these forums.
Message was edited by: Dave Sawyer

HT203167 i purchased a tv show season pass and it is not showing up in my itunes account

i purchased a tv season pass and it isnt showing up in my itunes

I always check email for a confirmation of purchase before I worry- and I did get one. But apparently ( not like normally) this last pass purchase I made had some kind if delay in showing up as purchased on ATV. Half an hour later- there it is.... Which is good sine I had to answers on what to do other than restart again. If it doesn't show in yr acct or have a receipt- id rebut it. It's easier to get them to refund a duplicate than search for the invisible.

Download page will not form correctly

The webpage for downloading iTunes 6 does not form correctly. There is not a link to begin the download.

hi y'all!
if you're seeing a blank blue box on the itunes download page, the usual suspect is
b McAfee Privacy Service.
(it causes a similar problem on the ipod software updater download page, too.) see the McAfee entry here:
b noir, "the conflict apocrypha", 10:07am Aug 18, 2005 CDT
... and also see related posts in the thread by btabz and Blandine Catastrophe.
love, b

I just bought a philips fidelio docking speaker and when I plug my iPod touch 4th gen it charges but dosent play music through the speaker.

I just bought a philips fidelio docking speaker and when I plug my iPod touch 4th gen it charges but dosent play music through the speaker.

Does Phillips say it will work with a 4G iPod with 6.1.5?
Have you went to their support site?
Which dock did you get?
This one
http://www.usa.philips.com/c-p/DS8500_37/-/specifications
says only compatilbe with the 1G, 2G and 5G iPod tpouchs (as well as some other iOS devices)

I bought Married to Jonas season pass and the newest episode that aired last night is not available. Normally the episodes are available the next day. This one is not even on the Married to Jonas download page. Will it be available and when?

Similar Messages

Maybe you are looking for