I bought more storage but my cloud account still says 5gb and full

I bought more storage but my cloud account still says 5gb and full

You have differnciate between your iCloud storage for backups including...
Photos and videos in the Camera Roll
Device settings (for example: Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts)
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
Visual Voicemails
documents (like pages, numbers or keynote files)
and your local device storage for apps, music files, tv shows, photos  and other media types.
Check your iCloud storage: "Settings > iCloud > Storage & Backups > Manage Storage" to see what you have currently stored on iCloud.
Check your device storage: "Settings > General > About > Available" to see if you still have capacity to store install more apps etc. on your device.

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    I bought more storage for my iphone, i am now getting a message that my cloud storage is almost full.. help

    You have differnciate between your iCloud storage for backups including...
    Photos and videos in the Camera Roll
    Device settings (for example: Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts)
    App data
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    I have had my ipad for 2 years and it won't back up to iCloud I have tried on the computer as well and bought more storage but it just says backup incomplete any ideas
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    A couple of things you can try. Firstly a reset. With iPad turned on, hold down both the Sleep & Home buttons until the Apple logo is displayed. Once booted up connect to a power source, and to your router via Wi-Fi, go to Settings>iCloud>Storage & Backup>Back Up Now
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