I bought movies from iTunes but decided to download later as I was still looking for another one. Now I can't find anyway to download them. Anybody had the same problem?

I bought movies from ITunes but decided to download later as I was still looking for another one. Now I can't find a way to download them. Anybody have the same problem? Help, please.

Hello William
Check to make sure that in iTunes Preferences that Show iTunes in the Cloud purchases is check or check in the iTunes Store under Purchased to see if it rests there. If you still cannot locate them, the report the issue to the iTunes Store.
Download past purchases
http://support.apple.com/kb/ht2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

Similar Messages

I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

I'm having a similar problem ... just used my iPad 2 to purchase the Bourne trilogy and it downloaded fine but I did not try to play it right away. Then I plugged the iPad into the computer and it downloaded the SD versions of the movie and I used iTunes to sync my movies. Then I tried to play it and it said it could not open the movie. I then did a full iPad restore and did a fresh sync and now I get the Cannot Opne pop up. Did you ever find an answer to your question?

HT4095 I've rented an SD movie from iTunes but cannot download it. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time. I have been billed by iTunes. What next?

I've rented an SD movie from iTunes but cannot download it as I normally do to my iPad 2. Message reads "download error" followed by a small window with message "movie cannot be downloaded at this time". I have been billed by iTunes. What next?

Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H.

I am trying to download a movie from itunes, but ithere's isn't enough room to download. I have a iphone4, have deleted every app possible. Slimmed down photos to hardly anything. I could never update to ios7 because of storage problems. Only 2.5 GB avail

I am trying to download a movie from itunes, but ithere's isn't enough room to download. I have a iphone4, have deleted every app possible. Slimmed down photos to hardly anything. I could never update to ios7 because of storage problems. Only 2.5 GB available out of 5GB after deleting everything. I'm also out of town and cannot connect to a computer. I have wifi access though. Help?

Update
OK, Today I went ahead & booted & tried again & it worked this time.
Not sure why it didn't yesterday. Maybe the servers were just overloaded? Several others reported similar.
Also yesterday when I ran Speedtest it showd download at about 25 mbps, This morning just before I re-started the download it was showing just above 30 mbps. So maybe the internet was less busy? Or at least the parts between me & the test server.
& so far it is working ok.

HT1657 I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?

You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

JUst downloaded a rented movie from iTunes but cannot find it to run it! How do I find a start the movie?

Just downloaded a rented movie from iTunes but cannot find it to run it! How do I find a start the movie?

Check the Videos App.

HT204370 i bought movies from itunes, now i cant find them and have to re-buy those movies again. Pls help

i bought movies from itunes, now i cant find them and have to re-buy those movies again. Pls help

Films can't be redownloaded in all countries, and even where they can be not all studios have agreed to it. Have you checked to see if you they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes, and the Purchased tab in the iTunes store app on your phone ?
If you can't redownload them you haven't got a copy of them on your backup of your downloads/library ?

HT1657 We just downloaded a movie from Itunes but the picture is completely scrambled. Audio is fine but all you can see are funny color pixels on the screen..how do we fix this?e

We just downloaded a movie from Itunes but the picture is completely scrambled. Audio is fine but all you can see are funny color pixels on the screen..how do we fix this?

The movie is from iTunes. You would think that a download from iTunes to a MacBook could be watched on an HDTV using Apple TV without any headaches bit this does not appear to be the case.

HT4623 Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?

Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?
I don't want to lose all my pics, songs etc
Whats my next move as I CANNOT use the ipas at the moment!!!!!!!!

Your iPhone's iOS must be same or newer than the one in backups. In your case it is older so you need to update your iPhone and then recover it with backup.

I have downloaded 2 rented movies. I can find then in my downloads but can not find then in iTunes. I read the others that have had the same problem an I can't find the rented in iTunes

I have downloaded 2 rented movies. I can find then in my downloads but can not find then in iTunes. I read the others that have had the same problem an I can't find the rented in iTunes

Hey rangermikegsm,
Welcome to Apple Support Communities.
It sounds like you’re concerned because you don’t see your rentals in iTunes, but they appear to have downloaded. Take a look at the article below and check the Rentals tab in iTunes on your MacBook.
About renting movies from the iTunes Store - Apple Support
Find movies you rented previously
Find your movie on the device you used to rent it.
On a Mac or PC: Go to the Rentals tab in the Movies section of the iTunes Library.
On an iOS device: Go to the Rental tab of the Videos app.
Using Apple TV (2nd or 3rd generation): Look in the top shelf of the main menu.
Ciao,
-Jason

I just downloaded two rental movies from the iTunes store, proceeded to sync them to my iPad, and now I can't find where they landed. Anybody know where to access rental movies on the iPad? thanks

i just downloaded two rental movies from the iTunes store, proceeded to sync them to my iPad, and now I can't find where they landed. Anybody know where to access rental movies on the iPad? thanks

And just in case .... You don't actually sync rental movies to the iPad....
To transfer a rented movie from iTunes, use the movies pane in iTunes. Rented movies transfer is at the top. You must have an Internet connection to transfer a rented movie. Select the "move" arrow in the direction you wish to transfer, and click the apply button at the bottom right. Rented movies can only exist on one device at a time, they do not sync like other video, but move from iTunes to the iPad.

I've just signed up to iTunes Match as I have songs on my iPhone 4 which wont sync with iTunes as they are from CDs but I can't see my music in the cloud now. Anyone had the same problem and have an easy fix?

I've just signed up to iTunes Match as I have songs on my iPhone 4 which wont sync with iTunes as they are from CDs but I can't see my music in the cloud now. Anyone had the same problem and have an easy fix?

What fixed it for me:
On your computer, open iTunes > My iPhone (or whatever name you gave your iPhone) > "Music" page
Uncheck "Sync Music"
Click "Sync" button (bottom right)
Let it run and finish
Uncheck the box for every song, playlist, etc.
Click "Sync" button (bottom right) (This step may be unnecessary, but I did it and got the result I wanted.)
Let it run and finish
Check the boxes for the music you want on your iPhone
Click "Sync" button (bottom right)
Let it run and finish
See if that doesn't work for you. I tried a lot of things that did nothing, but this seems to have fixed it, and quickly.

TS1741 Streaming from my iPad to my tv is not working, it keeps saying the iTunes accounts are different but I've checked it a ton of times and its the same, anyone had the same problem?

Streaming from my iPad to my tv is not working, it keeps saying the iTunes accounts are different but I've checked it a ton of times and its the same, anyone had the same problem?

Hi JenJen73,
If you are having issues with AirPlay streaming from your iPad to your Apple TV, you may want to take a look at the troubleshooting steps in the following article:
Apple Support: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts4215
Cheers,
- Brenden

Itunes will not launch, it shows message of "itunes library .itl" can not be read because it was created by a newer version of itunes. I tried opene it in save mode but I had the same problem.

Itunes will not launch, it shows message of "itunes library .itl" can not be read because it was created by a newer version of itunes. I tried opene it in save mode but I had the same problem.

If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
Not sure if the following site/link will tell the method...
•Apple - Support - iTunes - install & update:
http://www.apple.com/support/itunes/install/
•Troubleshooting iTunes installation on Mac OS X:
http://support.apple.com/kb/HT2311
Good luck & happy computing!
ps: i see you resolved this issue. it's magic!

I deal with a itunes update problem when i try to update i get coneection has timed out error! i had the same problem when i had vista.. yesterday i formated my pc but i still have the same prommblem. i dont deal with such problems on direct downloads.

i deal with a itunes update problem when i try to update i get coneection has timed out error! i had the same problem when i had vista.. yesterday i formated my pc but i still have the same prommblem. i dont deal with such problems on direct downloads.i have this problem only with tunes. maybe my conection freezes for a sec idk

Sorry I gave this a 'this helped me' but after a long struggle I found some ticked box somewhere from some unauthorised chrome extension blaaa....... the link you gave was great, not only did it confirm all the bad things google is supposed to be up to it provided a better browser. Cheers man.
Anyone who find this; I disabled all extension in chrome. I then searched the word proxy in the settings section. A button came up, "change proxy settings" I clicked on it. Earlier it was greyed out as an extension was interefering.. It brought up a box with my own settings from my computer. Then I clicked LAN settings, then unchecked the 'Use a proxy server' button.
P.S. If you're using chrome, bail, and dowload Komodo Dragon. It's virtually identical, but you're not tracked, and you can use chrome extensions, and you can quickily transfer your chrome preferences into it.

I bought movies from iTunes but decided to download later as I was still looking for another one. Now I can't find anyway to download them. Anybody had the same problem?

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