I bought my iMac a few weeks ago, shouldn't the mountain lion upgrade be free?

See Apple - Free OS X Mountain Lion upgrade Program.

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Best thing would be to call Apple up again, and let them what has happened and they'll help you!

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I have purchased my new mac book pro retina display 2 weeks , should i get mountain lion upgrade for free !!! and how to claim that ??

i have purchased my new mac book pro retina display 2 weeks , should i get mountain lion upgrade for free !!! and how to download my free copy..?

i'm from Australia, i have used your link to register , when i have given my details, its showing my country is United states.. is there any separete link form AUS?
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Imac sleeps then wont let me login since Mountain Lion upgrade.

Upgraded my I7 2010 Imac to Mountain lion but now when waking up the computer from sleep, when I enter the password I just get the spinning ball.
In the end I have to hold the power button to shut it down then re power back up and log in.
Getting very annoying now and looking through google noiced other people with a simialr problem.
Obviously missed in all the Beta versions.
Does anyone have a work around for it.
I have tried Repairing the disk, Reseting PRAM and the SMC. I have also tried removing my password but it still hapens.

Then you bought your iMac used and even though it had Mt Lion installed on when You Got It, it shouldn't have. The seller should of reinstalled the original shipping version of OS X on it before it was sent/given to you.
You will need to reinstall the original version of OS X that came on that Mac when it was new. That could of been Lion, Snow Leopard or Leopard.
What you should do is this.
1) First try bootiing the system from the Online Internet Recovery system. Hold down the Command + Option + r keys and keep them held down until you see a globe on the screen. If your Mac come with OS X Lion when it was new you will be able to reinstall that version.
2) Even IF your Mac can boot from the Online Internet Recovery system but you get an Error when trying to reinstall OS X then your iMac came woth one of the older OS X version and you will need the Original system reinstall discs that came with every Mac before Lion came out. If the seller did not supply those original discs you can order a Replacement set from Apple by calling Apple and have your iMac serial number. There is a small fee involved to get the replacement set of discs.

I bought this iMac about two weeks ago...

replacing an old G5 PowerMac running Tiger. It came preloaded with Lion. I'm very unhappy with Lion's performance and, short of trying to get a refund for this iMac, I'd like to reload a "stable" version of OSX. Is this possible? I have no install discs. This is interesting to me because the G5 came with one: this one came with only a tiny keyboard and a tempermental mouse, where only a few of the functions it's touted to possess actually work.
This iMac has 12 Gigs of RAM (three times the RAM on the G5) and 512 Megs of video memory (again, more than the old one) still the performance is markedly less than the PowerPC. My old Tiger runs circles around this so-called "Lion". I don't know what's going on with Apple but after dropping $1,600. on this iMac, I want better performance. This computer is used for very basic web surfing, email and photo manipulation. No Autocad or anything that would bog it down.
2.7 Gig Core i5, Radeon HD 6770M 512 Megs. OSX Lion 10.7.2
Any help is appreciated. Be well.
Gus

g.olafsen wrote:
replacing an old G5 PowerMac running Tiger. It came preloaded with Lion. I'm very unhappy with Lion's performance and, short of trying to get a refund for this iMac, I'd like to reload a "stable" version of OSX. Is this possible? I have no install discs. This is interesting to me because the G5 came with one: this one came with only a tiny keyboard and a tempermental mouse, where only a few of the functions it's touted to possess actually work.
This iMac has 12 Gigs of RAM (three times the RAM on the G5) and 512 Megs of video memory (again, more than the old one) still the performance is markedly less than the PowerPC. My old Tiger runs circles around this so-called "Lion". I don't know what's going on with Apple but after dropping $1,600. on this iMac, I want better performance. This computer is used for very basic web surfing, email and photo manipulation. No Autocad or anything that would bog it down.
2.7 Gig Core i5, Radeon HD 6770M 512 Megs. OSX Lion 10.7.2
Any help is appreciated. Be well.
Gus
Take it back. asap. It should be running flawlessly from the store. If you don't like Lion, it will be difficult to change back to SL on a brand new iMac, but good luck.

I unplugged my iMac a few weeks ago and when I plugged it back in it will not turn on. Any Advice?

Help!

It could be the PRAM battery, it's a CR2032 3 volt lithium button battery. You can find the instructions for replacing it here. You can also try resetting the PRAM
Are you sure it's a PPC? You can't run Snow Leopard on one and you show that you are running 10.6

I just bought a new mac book pro, do get the new lion upgrade for free? i bought it about 4 days ago

plz help do i get lion for free since i just bought my mac book pro 4 days ago?

http://www.apple.com/ca/macosx/uptodate/

One week later, the Mountain lion came out after downloaded Lion

Hi, I have downloaded Lion two weeks ago and now the Mountain Lion came out. Is there a grace period to get a free upgrade to Mountain Lion?
Please let me know.
Thanks

None that I'm aware of, but ML only costs $20 USD.

Is anyone else having the same authorization error when trying to view downloaded tv shows, etc. on apple tv? I had the same problem a few weeks ago and was ultimately advised it was due to some sort of server error.

A few weeks ago I had the same issue where items (tv shows) I purchased on itunes would not show using my apple tv on my main television. It gives me an error stating I need to "authorize" the device/account etc. There is no problem with the authorization it is correct; tv show plays on the computer. The last time this happened the local apple store suggested I bring in my entire imac, hard drive, apple tv, etc. This seemed crazy since I had been able to eliminate that there was a problem with my password, imac, etc. I had also already tried all of the restore, reset, options to include restoring the apple tv, changing password and authorizing everything again. Then I found out via an online discussion there were others having the same problem and it was due to some sort of server issue apple was having. Is anyone else having this problem besides me again?

I think I have the same problem.
Apple TV 2. I can watch stuff I downloaded a while ago, but after I downloaded a season of a TV show on Friday night (Oct 28), I got the "Authorization Required" message. Ruined my Friday night trying to troubleshoot this, and found a bunch of posts on this forum about Apple's Servers being down can cause this. Since I'd done nothing different to my setup, I assumed that indeed "Apple's servers being down" was causing my grief.
It's now Oct 31st, and I'm still getting the error on the newly-downloaded stuff. So either Apple's servers are having serious grief (and passing it on to me!) or else there might be something else after all.
I've de-authorized and re-authorized my computer (I never thought for a second it would help because I can play "older stuff". Everything in my TV shows folder is bought from iTunes - i.e., it's all completely legit. We haven't even vacuumed behind the TV(!!) so we haven't disturbed anything... And the key info is that I can play stuff purchased prior to Oct 28th, but the stuff I purchased on Oct 28th hets the "Authorization required" message.
Does anyone have any ideas?

IMac freezing after Mountain Lion Upgrade

After upgrading my iMac to Mountain Lion it is freezing at least one a day. Sometimes the screen get messed up right before getting frozen, something like this video (from another guy), but they move from top to bottom to me.
I never had this problem before, it started right after the Mountain Lion upgrade.
Anyone with the same problem? Any ideas?

Permissions Repair:
Go to applications then to the "other" folder then go to disk utility, on the left hand side you will see a white box. Select the second option, usually called "mac HD" with that selected click on "repair permissions" in the center towards the bottom of the screen. Wait for it to complete, then see if this fixes the issue.
PRAM Reset:
1- Ensure the machine is powered off.
2- Locate the following keys on your keyboard in preparation for Step 4:
‘command’ – ‘option’ – ‘P’ – ‘R’
3- Press the ‘power on’ button.
4- Immediately – and before the grey screen appears – hold down ‘command-option-P-R’ all together.
5- Keep them held down until you’ve heard the start-up chime twice. After you release them you should hear it again, and hopefully your Mac will boot up normally

I bought and downloaded iWork when i bought my macbook pro and i used to save my documents on words. then a few weeks ago, i downloaded a free trial of microsoft office but unregistered and deleted it a week after. now i can't save my documents on word.

i bought and downloaded iWork when i bought my macbook pro and i used to save my documents on words. then a few weeks ago, i downloaded a free trial of microsoft office but unregistered and deleted it a week after. now i can't save my documents on word. It used to ask me if I want to save my documents on word, now it doesn't. And the W icon keeps on appearing on my dock. Can I return my computer to an earlier date? Please help me. Thanks

No, I don't have a back-up of TIme Machine... to tell you the truth, I have this computer for a few years now and I still don't know how to work all of the apps that are here. Anything else I can do?

I am unable to download pictures from my Sony Cybershot to my iMac, I have tried using the USB port as well as simply inserting the memory stick into the slot. I have been able to do this in the past as recently as a few weeks ago.... Help please..

I am unable to download pictures from my Sony Cybershot to my iMac, I have tried using the USB port as well as simply inserting the memory stick into the slot. I have been able to do this in the past as recently as a few weeks ago.... Help please..

Thanks Eric for responding.
I checked and it does not appear in the Applications folder.
I tried yesterday on an ethernet connection with a download speed of 2 Mbps but, unfortunately the connection died(It happened from the ISP end, which is out of my control) in between after which there was no trace of the download that happened for so long(till the internet connection death).
One more serious query which I am unable to understand. If the internet connection, dies in the midst of the download is in progress why is it so that the state does not persist and one has to restart the entire process again. Is there no solution for this?
I tried so many times and its the same case after some amount of download it vanishes. So many unsuccessful attempts. I am ****** off now. Is it not possible to see Mavericks? Why does different machines of Apple behave differently? Somewhere it goes smoothly and somewhere like my mine. Why did not Apple release a non apple store version? Is this not a bad sign of letting the users struggle when something is being offered for free?
The reason I asked as whether we can download the .app of Mavericks is that, there are so many applications that I have downloaded web and have installed. All that works fine. Can't we do the same here? You download a copy of Mavericks installer application and upload it for me in Google drive or like online storage places which can be downloaded and used by me? Help me understand.
Thanks again.

Bought iMac. 3 weeks ago and now new version is out! Is there anything I can do?

Bought iMac. 3 weeks ago and now new version is out! Is there anything I can do? Is there a cooling off period as this new product is an i5 faster processor. Etc
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I bought my iMac a few weeks ago, shouldn't the mountain lion upgrade be free?

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