I bought my iPad mini two weeks ago and used my apple ID to make it synch with my iPhone. But so far I have not been able to activate iMessage and face time. It only gives me the option of signing i

I bought my iPad mini two weeks ago and used my apple ID to make it sync with my iPhone. But so far I have not been able to activate iMessage and face time. It only gives me the option of signing in and when I do that I get an error message telling me that either my user name or password for my email is incorrect; even though I have been using my correct my apple ID in the password entry area. My apple ID works for every thing else. Please, can you help in this case?

Have a look here...
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
SHARING iTunes MUSIC
http://macmost.com/five-ways-to-share-music-in-itunes.html
Also... Create your Own Apple ID for Your iPhone...
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
And... Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
See Here for > How to Use Multiple iDevices with One Computer
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha

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HT4437 On Sunday mornings my wife would like to stream her church service from her I-phone "Livestream" website to our appletv but so far we have not been able to figure out how to do this and the instructions seem too vague to help. Has anyone done this

The "Livestream" address is Preston Trail Community Church. We can watch this on the I-phone so why not be able to stream to our appletv?

The Apple TV cannot receive live streams such as that.
However if the website or app you are watching it from is enabled then you can stream it to your Apple TV via airplay. If you have the iPhone 4S you could also use mirroring.

HI , I, ON THE MONTH TO MONTH BILLING FOR Ps AND Lr ($9.99) ... i downloaded Ps but now want to download Lr ... how do i do that because it only gives me the option to take it on a month to month wit the $9.99 .... isn't it included with the package im cu

HI , I, ON THE MONTH TO MONTH BILLING FOR Ps AND Lr ($9.99) ... i downloaded Ps but now want to download Lr ... how do i do that because it only gives me the option to take it on a month to month wit the $9.99 .... isn't it included with the package im currently on ??

Niel.v.d.h please utilize the steps listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install Photoshop Lightroom through the Creative Cloud Desktop application.

I have not been able to send email for some time but now i have stopped being able to recieve email.

i have not been able to send emails for some time but in the last two days ive stopped being able to receive, the message says 'username or password incorrect' ive checked all the settings, ive deleated accout and set up again, ive rebooted phone. i tried to sync with pc but this also fails any ideas

That is correct, They don't seem to know about Mac, never got a single scrap of help from them. Try recreating your account from scratch, delete the account, (write down all your settings first) and add an account, see if that works, and if it does, delete the first account to prevent things doubling up on you. I think that's what I did, it was quite a while ago. Hope this helps, or gets you pointed in the right direction. Maybe go to At&t and try creating another account, and if ti works, delete the first.
One other tihing I did was to reset Safari, as AT&T uses the net, that's about all I can remember, like I said it was awhile ago.

Mac Pro only gives me the option to sign in as a guest

How can I sign in? My laptopis only giving me the option to sign in as a guest.

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

HT203167 I ordered and paid for a movie without being on wifi or connected to my laptop. I have not been able to down load the movie that I paid for so how do I get it down loaded?

I have a couple of questions. I down loaded a movie when I was not hooked up to wifi or connected to my laptop. I was charged for the movie but I have not been able to down load it or find it anywhere in my account.
Question:
1. Where do I find this movie and how do I get it down loaded to my I Pad?
When I signed in to ask this question I had to go through a lot of sign in problems and also create a user name that is completely different that any of the sing in information that I have used previously. Which create a lot of questions:
1. Why did I have to create a user name that I never had to do before?
2. Will this change the sign in process in the future?
I will appreciate the answers to these questions
Thank you very much.

yes it could well do if your bank thinks there is something going on that is not from you they will block it. I have had this problem before, I would of thought they would of phoned me but they don't do that.
If I was you I would go to my bank make sure they are not doing anything like that. If they say it's all fine then i would phone up apple them self or go into my local apple store, as they should be able to look at what there servers are saying why it's not working.

Since I updated Firefox I have not been able to open my mail because bing search pops up in the mail window instead. How do I get rid of bing so I can read my mail?

do not send to that email, I will not be able to verify.

You can check:
* [[Removing the Search Helper Extension and Bing Bar]]
You can open the about:config page via the location bar and do a search for bing via the Filter at the top of that page. 
You can reset all related prefs via the right-click context menu to their default values.

I have iPhoto 11, 9.1.1. Recently I have not been able to share via e-mail. Some addresses can receive the photos I send and some cannot. As soon as I click on send, the e-mail disappears . Help Ray H.

Help Ray H.

That's a bug in iPhoto 11. You can get around that by filling in all of the other fields before you add the addresses.
Another workaround is to use Mail as your mail client and use it's photo stationary templates. They may not be the same as from iPhoto but are not too bad and you can use your Address Book email addresses this way.
Click to view full size in browser window
OT

My latest import photos are missing from my iphoto library but still on my ipad, how do I get them back into iphotos. I very frustrated because i just imported them from my camera and have not been able to go thru and edit the ones I want. Help please

I recently imported pictures from my camera to iphoto. I also synced my ipad. In less than 24 hours my photos are now missing from iphoto even after trying to sync my ipad again. These pictures are from a very special occasion and I did not even get time to edit. Someone help please

-Background-
My issue, which I resolved and may help you was the following:
I have an IPAD 3. I took over 5 GB of pictures on a third party camera. The car was full so I imported those pictures to my IPAD 3 and deleted them from the SD card. While on IOS 5.x, the photos on the IPAD were there under last imported.
Over the last few days, I upgraded to IOS 6. No issues.
Then, my family wanted to see the pictures from the trip. I went to the IPAD and could not find the photos. It listed 40 photos only. The last imported was there, but listed as empty. When I went into the settings>usage, it listed 5GB + of photos in the photos area. I was confused. I plugged my IPAD into ITUNES, first thinking I would get a backup asap (icloud was full after importing the photos). Then I though I would downgrade to IOS 5.
Also, itunes listed that I had 40 photos only, but 5GB of OTHER data. I was convinced the data was not lost. When I tried to browse the IPAD 3 using windows browser, the photos where NOT in the DCIM folder, so I was not able to simply "FIND" the photos and copy them to my PC.
-SOLUTION-
I downloaded third party software onto my PC called "http://www.i-funbox.com/" I fun box. I had no idea if this would work, but other forums with other issues called out similar products for iphone issues.
When I installed the program, which was free, and so far free of malware, I started to explore my IPAD file system.I found my photos, under IPAD>RAW file system>DCIM>100IMPRT.
-ROOT CAUSE-
I suspect when I upgraded to IOS 6, apple fails to register the IMPORT folder of photos as such, photos. So the file system in IOS looses sight of what is inside the last imported folder. Essentially removing them from applications such as "Photos". Why windows does not seem them, is beyond me. But the program I found did see them in raw format, and I was able to COPY them to my PC. Then I deleted them from the IPAD, because I had no other way of managing this folder in IPAD, and it was using a lot of space.

Since Firefox updated to 3.6.14 I have not been able to add attachments to my hotmail emails. What is the problem?

I am not able to add attachments to my hotmail emails.

thanks very much. The restore seems to have fixed the issue.

On my macbook pro when opening a page i can not save it as a pdf only give me the option of saving it as a web page can any body help me on this I have tryed so many times without success

on my macbook pro when opening a page on safaryi can not save it as a pdf only give me the option of saving it as a web page can any body help me on this I have tryed so many times without success?

Just select Print in Safari and then, in the bottom left-hand corner, select PDF and you can save it to whichever flavor pdf file you like.
Clinton

I bought an iPad and an iTunes card, I want to buy an application from the Apps store but it only gives me the option of credit card. How can I buy Pages with my iTunes card to my iPad? thank you

I bought an iPad and an iTunes card, I want to buy an application from the Apps store but it only gives me the option of credit card. How can I buy Pages with my iTunes card to my iPad? thank you

Have you redeemed your iTunes card to an account associated with an Apple ID?
Once you have your iPad associated with an Apple ID AND you have an account with a credit card associated with the same Apple ID AND you have some 'store credit' (from redeeming your iTunes card) then purchases use the store credit before they charge the credit card, so you should be ok!
Personally, I use 'store credit' as a way to monitor whether or not there have been any 'unauthorised' purchases because as soon as the store credit is zero, the security code from the credit card is needed for further purchases! It does mean that I have sometimes to top up store credit before making a purchase, but 'better safe than sorry'!

When I go into pdf file it only gives me the option to convert into pdf when it's already a pdf. I want to convert it into word and I've purchase this a few months ago now I need help

I Need help in converting a pdf into word. I've purchased it a few months ago and now for the first time I tried to use word and I can't it only gives me the option to convert it into a pdf when it is already a pdf! Urgent help please

Not sure what you mean by "tried to use Word". ExportPDF doesn't change what Word can do. Can you explain what you try and what happens in more detail?

TS1741 I've downloaded a few apps since I got my ipad 3 two weeks ago...now it just sits on ( waiting ) and wont complete the download. Any ideas? Thanks, Chris

I've downloaded a few apps since I got my ipad 3 two weeks ago...now it just sits on ( waiting ) and wont complete the download. Any ideas? Thanks, Chris

Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.

When click the email icon on my iphone, it opens on one email only. I can not go to the next or previous email, a different email or anything. It only gives me the option to move that email! How can I stop this. Its been working perfectly well before!

When click the email icon on my iphone, it opens on one email only. I can not go to the next or previous email, a different email or anything. It only gives me the option to move that email! How can I stop this. Its been working perfectly well before!

Now as you may know there is some icons at the bottom of the mail app, at the top left conner you should have the inbox button and on the upper right conner you should have two arrows to shift between emails. If any of those options works try :
Settings>General>Reset>Reset all Settings
If that does not work try to re add the account
Last but not least, restore as new.
Hope that helps.

I bought my iPad mini two weeks ago and used my apple ID to make it synch with my iPhone. But so far I have not been able to activate iMessage and face time. It only gives me the option of signing i

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