I bought my iphone 4s in August, since then it has gotten really hot on the back of the phone and shut off automatically three times. Is this common?
I bought my iphone 4s in August of this year. Since then it has gotten really hot and shuts off automatically. When it does this, I had not been on the phone using it. Is this a common occurance?
This is not a common occurrence. You should make an appointment at an Apple Store to have the phone checked.
Similar Messages
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About two years ago I bought an Ipod (4), recently I bought an Iphone 4S. I just want to transfer some songs from my old ipod to my new phone and I am not being capable to find a way in Itunes!! Any help???
Just transfer them from iTunes.
If they are not in iTunes. connect the iPod, then File > Devices > Transfer purchases.
Then connect the iPhone and sync these songs. -
For some time now my iphone shuts off randomly or does not charge but as i woke up this morning, my iphone did not charge the previous night and would not reconize any charger. continuosly trying, the home button suddenly stopped working! this is a nightmare whats wrong with my phone?!
P.S. I changed the color of my phone (the glass back) will apple still fix it for me?Apple wouldn't replace it. Since you replaced your rear glass im assuming you know a little something on how to open the iPhone. Go ahead and order a new Charge port flex cable (it runs the home button as well) Unless the home button has damaged under the "dome" you wouldnt need to replace that cable unless you really have too.
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When I hit the restore button it tells me to go iCloud on my phone but I cannot access my phone it is completely black
Seems that the Activation Lock feature is activated, check these articles about it:
iCloud: Find My iPhone Activation Lock in iOS 7
iCloud: Remove your device from Find My iPhone -
mm
How long did you let it try in raw rice? How much chorine was in the pool?
If all else fails make a Genius Bar appointment at your nearest Apple Store and do an out-of-warranty replacement for $149 USD. -
My iphone 4s keeps glitching and shutting off.
My iphone 4s keeps glitching and shutting off. It only does this when using face time and just started about 3 days ago with no "events" prior to this. Running current update and have not been experiencing any problems. Phone is 7 months old.
Hi chunkychild,
If you haven't already done so, does restarting or resetting the iPhone help the issue?
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If not, we may want to restore your iPhone using a computer with iTunes.
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks,
Matt M. -
hi sir/madam i have a problem with my icloud acount.my brpther has bought a iphone 4 from europa.since 2 years i was using my phone.i have made hard reset and now i can not activate my phone.denn i do not know the icloud acoud what i see there.pilease help me about that problem...
You need to use the credentials for the iCloud account that was used to turn on the Find my iPhone service.
If you can't remember yours, you can recover it here: https://iforgot.apple.com/appleid
If you've been walking around for 2 years with someone else's account set up for Find my iphone, then you'll have to get hold of that individual. If you can't, there is no way to bypass activation lock. -
My aunt just bought her iphone (5c) for half of its original price here in Phils. So to check it was a
Egit one, i asked for the serial number by checking the settings of her phone. After geting the serial nu,ber, i entered it in apple's site to verify. I was kinda surprised since the phone that appeared was 5s instead of 5c. I asked my aunt what's the color of her phone and she said it's green. So could this be a fake iphone phone?If the warranty is showing less than 12 months ,the iPhone has already been activated ,so yes most likely secondhand
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A while ago, I moved the mobilesync path so that it would stop trying to backup onto my C drive. However, since then I moved some folders around which I think is the source of my error. I can no longer backup my iphone It just tells me that the backup is corrupted. When i go to preferences, devices, and look under backups it is empty. How do I fix this?
Howdy there mjspace1994,
It sounds like you are unable to backup your phone after moving the mobile sync folder from its default location. If moving it back manually does not resolve the issue, I would next use either of the following articles to remove iTunes from your computer and then re install it. The articles outline the proper order to remove them in, and step by step instructions:
Remove and Reinstall iTunes and other software components from Windows XP
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
Thank you for using Apple Support Communities.
Take care,
Sterling -
I have bought a IPhone 4 from Malaysia, my home button is not working. I want to replace the phone under warranty but all service centres mention that its country specific and I need to get it replaced only at malaysia. Can anyone guide me what to do????
The iPhone warranty is not international and as you purchased in
Malaysia the warranty is only valid in Malaysia
You could try taking to an iPhone Authorised service provider
in India but there have been many similar posts to yours
and I am not aware of them assisting with an iPhone from
outside India -
We bought an iphone 4s for our daughter. We transfered it to straight talk. She can make calls and text no problem. She can use the WiFi but is unable to use the internet or mms. How do we update the APN?
To clarify for anyone who is still having any problems doing this.
1. Unlock your phone with the carrier ( I know the process will work if it is jail broken but I am assuming you dont want to void the warranty on your phone) NOTE: even if you purchased the phone outright at Wal-Mart it is still locked to ATT so you will have to unlock the phone. If it's already unlocked skip to step 2. This works and will work even if you update the phone.
1a Here is the link to unlock a ATT iphone. Simply follow the instructions https://www.att.com/deviceunlock/client/en_US/
2. Get a T- mobile SIM. Even if you don't want the service, if you feign interest, they will send you one for free or 99cents. If you need it now you can get one at a T-mobile store too.
3. Once you have both your Straight talk SIM and your T-mobile SIM follow these instructions:http://www.youtube.com/watch?v=mFFf5uqk18M
4. If you have any remaining questions look at all the responses posted previously on this thread or check out the Howard Forums Wiki: http://wiki.howardforums.com/index.php/Straight_Talk_iPhone
Everything should work flawlessly at this point. If not let me know and I'm happy to help when I can. I hope this makes doing this very easy for everyone in the future. God Bless -J -
I'm trying to find my phone back up from a few days ago before I bought my new iPhone, but when I searched on iTunes backup it has been replaced by the back up the day after that. Now all my data from my old phone is lost including some really important things. Also before that iTunes wouldn't let me sync my iPhone 5s data to my new iPhone 6 Plus, saying that the data is corrupt, that's where all this trouble started. I've been trying to back-up the old phones data so I can access it, but it's been replaced when ever I plug the new phone in, and no the 'sync automatically when connected' is not ticked. Please help me find my back ups.
Your iCoud account remains in iCloud even if your device is restored. (In fact, you can't delete an iCloud account from iCloud, you can only choose to stop using it.) If the device is restored, or it may no longer be signed into your iCloud account but your account will still exist in iCloud.
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Just restored my iPhone 5 from iCloud. My wife and I have always shared one iCloud ID. But since my restore, when a call comes in, it rings on both my phone and hers. How can I make this stop? We had it all set up fine before the restore, and there was a trick to it in the settings. I've noticed that since my restore, her phone has picked up what looks like the symbol of a phone in the upper right corner of the display, right next to the Bluetooth symbol.
Hi Big Slick,
Welcome to the Apple Support Community!
It sounds like your iPhones may be using a new feature in iOS 8 called Continuity. The following article and information explains how to set up this feature for phone calls. You can review the information on the setup to reverse this effect. My suggestion would be to turn off FaceTime on one of the devices.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity
Phone calls
With Continuity, you can make and receive cellular phone calls from your iPad, iPod touch, or Mac when your iPhone is on the same Wi-Fi network.
To make and receive phone calls, here's what you need:
Sign in to the same iCloud account on all your devices, including your Mac.
Your iPhone and your iPad or iPod touch need to use iOS 8 or later. Your Mac needs to use OS X Yosemite.
All devices must be on the same Wi-Fi network.
All devices must be signed in to FaceTime using the same iCloud account. This means any device that shares your Apple ID will get your phone calls. Look below for instructions on how to turn off iPhone cellular calls.
Wi-Fi Calling needs to be off. Go to Settings > Phone. If you see Wi-Fi Calling, turn it off.
Cheers,
Joe -
I bought my iPhone in Germany, how can I change carriers to be able to use it in the US?
Ask the carrier it's locked to if they'll unlock it. If they won't, sell it.
(93532) -
I upgraded my iphone 4s to ios 6.0.1 2 days ago and since then it has been overheated! is ios 6.0.1 not meant for iphone 4s? how can i solve the isssue?
Hi Dan,
I tried to reset settings but it didn't seem to help much. Then I read a few posts about deleting my email accounts and recreating them, and that actually seemed to help a bit. Now the only time I notice it gets heated up is when I am either on whatsapp or Instagram...that's it!
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