I bought my iPhone in Canada ,but I live in Europe,how can I mend my iPhone?

Question

My friend bought a iPhone 4s for me from Canada,and I live in Italy.the bad story started from that time,when we open the phone ,we found there were 2 dirty spot inside the phone!!!it seems like pieces of material inside the front cover,and then we went to the apple store Milano, the guys who works in genius bar said they can't solve the problem for me!so I just use it!
In the first few months the signal of my iPhone was **** bad,the signal always automatically off,but after the update new iOS system, I solved the problem.
What's more,after 1 month my volume buttons were automatically down ,and I went to the apple store Milano again!they said they can't open the phone to solve the problem,the only work the can do is change a new phone,
BUT,because I bought the phone in Canada,so they can't change a new phone for me!!!!!!!!
AND!!!!!!!!!!!
My phone speaker was broken!!!!
The apple store Milano advise me to send the iPhone to Apple Canada.
Now I can said the iPhone of my is not a qualified iphone！
So ,how can I get a real iPhone!!!!!!?????

Answer 1

One of the downfalls to purchasing an iPhone in a country you don't live in or intend to use the phone in is warranty & support...as you've found out. Unfortunately for you, you will have to physically return the phone to Canada for all warranty & support issues, and no, you can't mail it back.
Except for the EU, where the iPhone warranty is EU wide, iPhone warranty & support is, and always has been, country specific...valid only in country of original purchase. If you want your phone serviced, you'll have to return it to Canada.