I bought my iphone second hand and when i tried to activate it it siad i had to use the previous account

please help !!

With iOS 7 activation lock, you need to know the previous owners AppleID password, or have them remove the device from their iCloud account. Otherwise, you will never be able to use that device.
So get in touch with the previous owner as otherwise, you now own a brick.

Similar Messages

I bought my iPhone on Friday and when I tried to use it to make a call the screen had turned green - as if a green filter had been placed over it. When I turned the phone sideways the color turned to magenta. Anyone else have this problem?

I bought my iPhone on Friday and when I tried to use it to make a call (after I had left the store) the screen had turned green - as if a green filter had been placed over it. When I turned the phone sideways the color turned to magenta. Anyone else have this problem? I plan on exchanging the phone but can't get there until later this week.

Next time you post here, you might think about using a title and the provide your description below.

My problem is a sudden loss of ability to get to PSE12 Organizer when I tried to load a saved scan. Had been using the Organizer and the Editor with no problems for several hours just before that.     Can not load the Organizer from the icon at the bottom

My problem is a sudden loss of ability to get to PSE12 Organizer when I tried to load a saved scan. Had been using the Organizer and the Editor with no problems for several hours just before that.
Can not load the Organizer from the icon at the bottom of Editor screen, from the icon on the MacBook Air dock (OS 10.10.2), nor from the file in applications located with Finder.
I have tried without success to access Organizer after turning off and on the scanner, turning off and on the computer, loading a fresh copy of PSE12 from the CD, and restoring default preferences. I have searched on line for other options but not found any.
Can you help me?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT3743 i bought my iphone second hand and it had been jailbreaked but it was removed, and error1015 is happening, why?

Basically, i bought a new iphone becasue my old one broke off a friend, and he had jailbreaked it, but he said he had removed this. Becasue i am lazy i tried to remove all his stuff on it uisng the clear iphone on settings and it crashed. i tried to restore it using what i was told by itunes with restoring the software, but it says there is error 1015 and i cant now get on it becasue it freezes when i turn it on, is there anything i can do to make it work normally, and will apple fix it for me if it doesnt work becasue the jailbreaking software has been removed?
cheers

You're witnessing first had what jailbreaking can do to a phone--it turns it into a brick that can never be fixed.
Not only does jailbreaking void any remaining warranty with Apple, but it forfeits your ability to any support from Apple including from this forum. Discussion of jailbroken phones is strictly prohibited by the Terms of Use of this forum.
If you really purchased this from a "friend", your friend should refund your money and that phone is permanently hosed.

I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..

HT201441 i bought my iphone second hand , i have no contact with the owner and its linked to his icloud, please help

i bought my iphone second hand , i have no contact with the owner and its linked to his icloud, please help

Welcome to the Apple community.
If you can't contact the owner, you may be able to sell it as 'not working, for spare parts only'.

I made upgrade for IOS to 7.04 but my iphone is second hand and when iphone need to make activation ,i don't have the apple ID so my iphone didn't work from this time so please help me urgent

I made upgrade for IOS to 7.04 but my iphone is second hand and when iphone need to make activation ,i don't have the apple ID so my iphone didn't work from this time so please help me urgent.

There isn't one.
amrzaky wrote:
I can't contact with previous owner s i need another solutoin
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

I bought an Iphone in USA and when i arrived at my home i realise that the dock conector is not working, Apple send me a new one?

I bought an Iphone in USA and when i arrived at my home i realise that the dock conector is not working, Apple send me a new one?

renatasantos wrote:
Roaminggnome but i don't live at US.
That does not have anything to do with it.
The warranty is only good in the U.S.

I bought my iphone on amazon and when i received it the directions said to never do any of the updates. why?

I bought my iphone on amazon and when i received it the directions said to never do any of the updates. why?

If the iPhone was hacked to be unlocked, when installing an iOS update or when restoring the iPhone with iTunes if wanted or needed, doing so re-locks the iPhone to the carrier the iPhone was sold as carrier locked with when new.
If hacked to be unlocked or for any other reason, all built-in security included with iOS has been removed opening the iPhone up to malware and spyware.

I bought this laptop second hand and do not have the start up disk or previous password to update my software - any suggestions on how I can update my computer?

I bought this laptop second hand and do not have the start up disk or previous password to update my software - any suggestions on how I can update my computer?

Try here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
It has a link for XP

HT204053 I purchased an iphone second hand and it was clearly stolen and now I could possibly be out of $300. I've called the owner to see what we could figure out and she has not answered. Is there anything I can do? Or am I out of $300? Please help!

I purchased an iphone second hand and it was clearly stolen and now I could possibly be out of $300. I've called the owner to see what we could figure out and she has not answered. Is there anything I can do? Or am I out of $300? Please help!

If the repair shop was not apple certified repair shop then Apple will not replace/ or touch that device with a ten foot pole sadly. I'd follow Rudegar's advise and try anthoer repair shop as sadly it sounds like you got jipped by the original owner. Always verify your infomation through the company before you hand over the money!

I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.

I bought a iphone 5s from gumtree. While trying to activate it i realised there was an account linked to it through an apple id. it doesnt say the phone is in lost mode and it still has warranty. am i able to get a fix from apple?

i bought a iphone 5s from gumtree. While trying to activate it i realised there was an account linked to it through an apple id. it doesnt say the phone is in lost mode and it still has warranty. am i able to get a fix from apple?

unfortunately - no
if the device is on ios 7.1 or above there's two things.
1) the device may be restored to factory settings - but the phone can't be activated. imei unlock is different to Iphone activatio. - your friend unlocked it to use any sim in any country. iOS 7 forces you to restore the phone and reimpit the original icloud login. This can only be solved if you a)forgot the login/changed it, and can prove to apple youre the owner; b) to get the original owner to deauthorize his account associated with the phone, on his/her computer.
2)if there's also a Passcode lock on the phone, and the last registered sim doesn't work (in the case of a stolen phone) - then it's impossible for you to do anything, full security = restore will lead to activation lock immediately. There's no bypass to it, the fake videos online only allow a bypass if the device was a 'jailbrokem' one - which would invalidate apple trying/ever wanting to help you.
if you know who the phone belonged to previously (usually comes up with the icloud username on it) then you can ask them to deactivate it.
otherwise, you have what we call - a brickb- won't even work as a super iPod touch
my iphone was stolen on sat in prague - white, 32 gb iphone 5 - if it's mine, I'll have it back please just incase

Can't create apple id...account limit reached...i have just bought this iphone second hand.. how can i fix this problem please

can't create apple id...account limit reached...i have just bought this iphone second. how can i fix this problem please.

appleid.apple.com
^ There's your website, go there, create apple id, smile
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
There's the link part of it , Bigger smile

I just got a iphone second hand and the person don't remember their icloud, what do i do...

I just got the iPhone4 second hand and the person don't remember their id, what do i do...

Javarr wrote:
I just got the iPhone4 second hand and the person don't remember their id, what do i do...
Probably because its the ID of the person they stole it from...
It cannot be activated unless the rightful owner either enters their password on the phone or deactivates it through their iCloud account. See: http://support.apple.com/kb/HT5661 for what the rightful owner has to do.

I bought my iphone second hand and when i tried to activate it it siad i had to use the previous account

Similar Messages

Maybe you are looking for