I bought my mac with iMovie in it when it comes time to upgrade it, it doesn't let me upgrade and says to sign into the account I bought it with, but it already came included when I bought it from the apple store. How can I upgrade it?

Like I said when I bought my mac in the apples store, iMovie was already included. When it comes time to upgrade it, it won't let me and it says to sign into the account I used to purchase it. But I didn't purchase it, it came along with the computer. How do I get it to upgrade?

Try opening the Mac App Store and go to the Purchases tab. See if you see the preinstalled iMovie App there. You may have to accept it into your Apple ID if you have not done so already. Then it should upgrade.

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Whenever i try to sync apps, tones, music etc, it says me to authorize my computer. But i had already authorized it and had even signed into my account. Can you please help me? I am facing this problems since long. please.

Hey there.
Please help me.
Whenever i try to sync apps, tones, music etc, it says me to authorize my computer. But i had already authorized it and had even signed into my account. Can you please help me? I am facing this problems since long. please.
It goes like this.
Whenever i connect my iPhone5, it starts to sync. later when it reaches the 4th stage of 'Tranferring Purchases' it stops and says me to Authorize my computer.
But i had already authorized it and even signed my apple id.
Moreover, i have only authorized 1 out of my 5 computers.
Please help me.
I have been facing this from long.
Thank You.

Hi Rameez,
Thanks for visiting Apple Support Communities.
The steps in this article can help if iTunes is asking you to authorize your computer repeatedly:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best,
Jeremy

The Wifi storage options are interesting but it seems they only allow to read files from the device on the iPad but not transfer files to the storage device via WiFi. I'm looking for a possibility to use the iPad for photography while traveling, without

the Wifi storage options are interesting but it seems they only allow to read files from the device on the iPad but not transfer files to the storage device via WiFi.
I'm looking for a possibility to use the iPad for photography while traveling, without the access to a computer.
Shooting photo's in RAW format crates pretty big files that will fill up the iPad's memory pretty fast if you shoot a lot during a (let's say) month long trip.
my idea was to use load the photo's to the iPad so i could view them and sort out any bad ones. then copy them over to the storage device so i can continue using my CF cards for shooting. I have an image thank for copying the photo's directly to the HDD but it would be so sweet to be able to check them on the iPad before hand.
any suggestions?

Check out pogo plug device, it allows you to upload camera roll via wifi.

Please help I have australia id account but i want to purches games from usa itunes store.how can do that ?

please help I have australia id account but i want to purches games from usa itunes store.how can do that ?

sajfromsydney wrote:
please help I have australia id account but i want to purches games from usa itunes store.how can do that ?
You Cannot... You can only Purchase items from the Country of your ID account...

I broke my iPod 5 screen last week, the whole screen is cracked.The front camera is kinda broken. I got my iPod like a year and half ago, so the warrant is over. I got my iPod from a Apple store. Can Apple fix my iPod?, how much will it cost? Respond ASAP

I broke my iPod 5 screen last week, the whole screen is cracked.The front camera is kinda broken.The back of the iPod is pefectly fine and the home button is fine too. I got my iPod like a year and half ago, so the warrant is over. People said Apple doesnt repair devices, they exchange for it.I dont think u can exchange my iPod. I got my iPod from a Apple store. Can Apple fix my iPod?, how much will it cost? Respond ASAP. Or name some places to repair it?

Really. You cannot exchange a 32 gb for a 16 gb at all.
Sorry.
The Canada Proce happens to be $149. You can look this up yourself.
http://www.apple.com/support/service/

My 3rd iphone. 3GS I did not buy from an apple store, how do I register this serial number with my apple account? it is already sync to it and will preform every function except email to my home computer. It says apple ID disabled

My 3rd iphone is a 3GS. I did not buy this one from the apple store, how do I register this serial number with my apple account? it is already sync'd and it and will preform every function except email to my home computer. It says apple ID disabled, also will not update my apps, same promt apple id disabled.
anyone know where I can go to register this phone? Thanks

https://register.apple.com

I have NO apple products but I need to view a shared iCloud calender from another user. How can I do this? He does not want it public.

Basically the subject says it all. I do not have any apple products. I do have an apple ID but apple wont let me set up an icloud account without any apple products. I was invited to view a shared calender by an Apple user that I NEED to be able to view. It is a private, invite-only calender. Apparently apple wont let me view this shared calender without an iCloud account (even though I still have an apple ID regular account). I cannot set up an iCloud account without a Mac or an iOS products, which I do not own. This is ridiculous but there has to be a work around. Any suggestions?

I would love to setup an iCloud ID. Trust me, I would love nothing more. Apple wont let me without an Apple device.

HT1848 When trying to transfer my purchases on my phone to my computer, I went to file devices transfer purchases, and said I have done so. But if I try to update my iphone a box pops up and says I should still transfer my purchased items first. But I alr

When trying to transfer my purchases on my phone to my computer, I went to file>devices>transfer purchases, and said I have done so. But if I try to update my iphone a box pops up and says I should still transfer my purchased items first. But I already have, am I doing something wrong?

No, just a reminder that you should do so beforehand, which you have already done.

When i bought the owner unlock icloud id already, and than i signed in my account in icloud, but whne i updated new version, it still show old icloud id.

when i bought the owner unlock icloud id already, and than i signed in my account in icloud, but whne i updated new version, it still show old icloud id.

Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

I bought a new Mac Pro from an Apple store, it was sold as factory sealed, but it's reconditioned - it has some strangers entire photo,library from 2003 to 2011 in the trash bin.

. I bought a new Mac Pro from an Apple store 2 days ok, it was sold as factory sealed, but it's reconditioned - it has some strangers entire photo,library from 2003 to 2011 in the trash bin.
I was bought a Mac book pro as a birthday gift from the Apple Store in Leicester, after completing the initial set up procedure, I noticed that the trash bin was full of some one's entire photo collection from 2003 to 2011.
This is entirely unacceptable for Apple: How long have Apple been fobbing of consumers who believe they were genuinely purchasing a 'new' Mac book?
How is it that I have someones entire photo collection on my 'branch new Mac Book Pro' - these photos included wedding photo's, birthday celebrations, family celebrations and children. Its a serious breach of data protection, it's an invasion of some poor persons privacy and private photo collection. What concerns me the most, is what could have happened if those photo's had fallen into the wrong hands. We managed to trace, locate and contact the person who the photo's belong to within 10 mins using information taken from their wedding album.
Understandably these people are also very distressed that their personal photos are on my brand new Mac Book pro.
I would like details of who to contact in regards this incident.

Katdee22 wrote:
. I bought a new Mac Pro from an Apple store 2 days ok, it was sold as factory sealed, but it's reconditioned - it has some strangers entire photo,library from 2003 to 2011 in the trash bin.
Return to Place of Purchase.
Katdee22 wrote:
I would like details of who to contact in regards this incident.
Contact AppleCare.
Apple Contact USA > http://www.apple.com/contact/

I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

What exactly do you see when trying to buy a game, what messages do you get on-screen ?
If it's an account that you've just created then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card after entering its details.
If you are getting a prompt to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

I bought my iphone 5 in the USA but am living in the UK. When I was trying to download apps, it said i need to connect to the uk apple store, how do i do that?

I bought my iphone 5 in the USA but am living in the UK. When I was trying to download apps, it said i need to connect to the uk apple store, how do i do that?

Settings > iTunes & App Stores
Tap on your Apple ID at the top
Tap "View Apple ID"
Enter password if needed
Tap "Country/Region"
Tap "Change Country or Region"
You may need to change to a UK credit card.

5 days ago I bought a 13" mac book air from an apple store. It does NOT have Maverick on it! I paid full price for it but since it has the old operating system-.I kind of feel like I purchased a "clearance" item but payed full price! any advice?

5 days ago I bought a 13" MacBook Air from an apple store. It does not have Maverick on it! I paid full price for it, but since it has the old operating system I kind of feel like I bought a "clearance" item but payed full price for it! Does anyone have any advice, wisdom etc. This is my first Mac and I'm really bummed that it's not the latest and greatest. I know I can download maverick for free.....but are there other differences? Maybe something else that I thought I was getting but didn't? Thanks.

There is no difference, you didnt get "shorted" Mavericks is a FREE DOWNLOAD
Open the APP store and download Mavericks.
You didnt buy a "clearance" item, you just got an Air that was there at the shop before Mavericks was released.
There is no difference other than a 40 min. download.

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I

I already have a CC account through my educational institution but it did not include the Lightroom mobile. So now, apparantly, in order to get Lightroom mobile I have to purchase the PS/LR photographers package but when I went to do it I was told that I already have a CC account. What am I to do?

I think all you have to do is go to the App Store and download Lightroom mobile onto your mobile device. You don't need another package in order to get it.

HT1338 I've been trying to update my iphoto and Imovie for months and it keeps telling my to sign in to the account you purchase it with? It came with my mac computer. I log with my Apple ID and nothing happens but the same message?

I've been trying to update my Iphoto, Imovie and my Moutain Lion software to 10.8 for months. I keep getting a message to log into you account you purchase it with. THe software came with my computer therefore where do I go from here bc it will not update?

Use the Support link on the App Store. http://www.apple.com/support/mac/app-store/
As cbs20 alludes, if you didn't buy it new, those apps are registered with the previous owner. If you are the original owner, the support people should be able to help.

I bought my mac with iMovie in it when it comes time to upgrade it, it doesn't let me upgrade and says to sign into the account I bought it with, but it already came included when I bought it from the apple store. How can I upgrade it?

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