I bought one iPhone 5 from a person but when I put my t-mobile sim it's say sim invalid what I should do now?

I bought one iPhone 5 from a person but when I put my t-mobile sim it's say sim invalid what I should do now?

Find out to whom the iphone is locked.  Contact that carrier and ask if they offer unlocking andif you qulify

Similar Messages

  • I just bought new iPhone 5s from a person but his apple id is registered to this iPhone, how do I solve my case?

    The phone is not stolen, and yes I check the imei. It's brand new phone and its almost three day old. I lost the seller number and I need to register the iphone for warrenty support. If i did not lost the seller contact number my case is solved.

    xashi wrote:
    ..I lost the seller number ...
    That's a shame... The Device will now be Useless to you.
    The Apple ID and Password that was Originally used to Activate the iDevice is required
    If you do not have that information you will not be able to use the Device.
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

  • Hi I bought an iPhone 5 from a friend. but he got it as a warranty replacement from Apple so he has no paperwork with the serial/IMEI. I need that kind of paperwork to be able to use my phone at work. what do I do to get it?

    Hi I bought an iPhone 5 from a friend. but he got it as a warranty replacement from Apple so he has no paperwork with the serial/IMEI. I need that kind of paperwork to be able to use my phone at work. what do I do to get it?

    That information, and more, can be found in the About page of the settings. Tap Settings > General > About and you'll see a lot of information about the device.

  • Okay so I recently bought an IPhone 4S from a friend, and when I had gotten home, his old iTunes/apple/ICloud account wa still logged in and after a few  attempts of it, I don't know the way through it, could anyone please help?! thank you so much!!

    Okay so I recently bought an IPhone 4S from a friend, and when I had gotten home, his old iTunes/apple/ICloud account wa still logged in and after a few  attempts of it, I don't know the way through it, could anyone please help?! thank you so much!!

    You've encountered iCloud Activation Lock. Contact you friend and have him follow the directions here:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account

  • I brought an iPhone 5 from China. When I put a T-mobile SIM card, it does not work. Why?

    I brought an iPhone 5 from China, but it does not work when I put a T-mobile SIM card. What can I do? Plese help me out ASAP.

    "The SIM card that you currently have installed in this Iphone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the Iphone. Please insert another SIM card from a supportedunder the activation policy that is currently assigned by the activation server. This is not a harware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information."

  • I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work

    I have just won an iphone 3gs in a raffle but when i put in my sim it tells me that it is not supported how can i get the iphone to work?

    In that case the procedure assuming it is a PAYG phone is to get an o2 PAYG sim, put £20 on it and then make a few calls making sure you leave £15 on the sim to pay for the unlock. Then there is an online unlock request form on the o2 site just fill this in. It takes between 1-14 days and you get a message from o2 telling you how to complete the official unlock through iTunes.
    I got my o2 unlock in nov 09 so this is not just opinion.

  • I have a audio book on computer from apple store but when i put on my iphone loose the first chapter

    I have a old audio book from apple store and want to put on iphone (4S) but first chapter is missing ,have lisened on computer and it is there but once loaded o iphone it starts missing the first part have removed reset phone and resynced but still not there.

    Next time make regular backups of your computer. The iPhone is not a backup device, and I'm sure you lost more than your iTunes library. See this user tip for your options: Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • I just bought a new battery for my MacBook but when I click on the battery icon it is says no battery available. Why?

    I bought a new battery for my MacBook today.  I put it into my computer, but when I click on my battery icon it says no battery availble.  I would like to know why?

    Hi....
    Try restarting your Mac ...
    "Keep in mind that once the new battery is inserted, you will need to press the power button to start up the computer."
    From here > MacBook Pro: How to remove or install the battery
    If it restarts ok the battery icon should be available from the status menu bar.

  • How do i deauthorize a computer from my itunes? when i put my user name and password it says not valid

    I am trying to deauorize a computer from my itunes however when i enter my username and password it says its invalid.

    Hi, amadorj. 
    It sounds like you may have some media purchased under another Apple ID.  I would recommend finding the account name of the media that will not transfer and authorize the computer for that account.  To find the account name, see the section labeled Authorize using the correct account name in the article below.  Alternatively, you can either Right-Click and Get Info on the selected media for Windows or Control-Click and Get Info for Mac.  The Apple ID that was used to purchase the media will be on the Summary tab.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Hope that helps.
    Jason H.

  • My iphone makes a loud siren like noise when i make calls or receive calls from anyone, but when i put it on speaker phone its fine, any suggestions on what to do?

    Hi all,
    My iphone was making and receiving calls no problem yesterday but today when i go to make/receive a call there is this really loud siren like noise on the call
    and nobody can hear one another.
    I put the phone on loudspeaker and its fine no problems.
    I dont have my bluetooth active and i have turned the phone off and on and took the sim card out.
    I always updated the iphone to 4.3.4 and nothing has worked.
    My phone is within warranty but i dont know if i need to send it for repair or not.
    if anyone can help i will truely appreciate it
    thanks

    Have you read the User Guide and taken the recommended troubleshooting steps?

  • I bought my Iphone in the apple store, but I d like to unlock it since I'm living in Brazil, what can be done? I know that it's possible to switch carriers, there was this guy that told my mother that it is possible to do it online and for free....

    Does anybody know how to switch carriers  of the Iphone, I bought it at the apple store, there was this guy that told my mother that he said that it was possible to do it online for free, but I can't find it!! does anyone know what to do??

    Carriers lock phones.  Only Carriers can unlock them.  Contact the carrier to whom your phone is locked.  See if they allow unlocking, and if they do, what the qualifications are.

  • HT2693 iby iPhone 5 from london apple but when iput the sim noworke

    iby model A1429 serial no.DNPjRIVLF39C iput saudia smicard my iphone show    only compatible simcard fromasupported carriermaybe usedto activate iphone

    Your iPhone is locked to the UK carrier. You need to contact the carrier in UK to have it unlock.
    No one here and help you with that. Only the original carrier the iPhone is locked to can officially unlock your iPhone.

  • I bought an iPhone 5 from someone, how long does it take for his Apple ID to come off

    I bought an iPhone 5s from someone second hand, he had put it back to factory settings but when I tried to use it it asked for his Apple ID and password, I contacted him to ask for him to delete his id from the phone, how long does it take after he does that for me to be able to set up the phone with my details?

    This is what should have been done:
    http://support.apple.com/kb/ht5661
    If the seller didn't do the above, you need to get the seller to do this. If you don't, you won't be able to re-activate the phone. It will be useless to you.
    I suspect you may have been scammed.

  • Iphone 4S signalsabout the update, but when you try to update shows an empty screen

    Iphone 4S signalsabout the update, but when you try to update shows an empty screen

    It varies based on what you ordered and whether it is in stock or has to be assenbled and shipped from China. Your email conformation should give an estimate of when the items are expected to be shipped or available for pick up if you are having it sent to a local Apple Store.

  • HT201401 I am writing to bring to your attention a serious issue I had with your product. My brother  bought one iPhone 4, 16 gb mobile phone from US last year and gifted me in India. but it couldnt be serviced in India why ?

    Hi,
    I am writing to bring to your attention a serious issue I had with your product. My brother  bought one iPhone 4, 16 gb mobile phone from US last year and gifted me in India. In few months it had a problem with its home key. I took the phone to service service center and they told me that your phone is having hardware problem and as the phone is under warranty cannot be replace in India. You can come back when this is out of warranty. Now few days back when i walk again to the service center they stated that this phone we cannot repair here in India because of this phone purchased from US. 
    This a total disgraceful service from such a big brand like apple.
    I hope to hear back from you about this incident.
    Sincerely,
    Niranjan
    <Personal Information Edited by Host>

    No iPhone has a international warranty. Warranty is valid only in
    country of original purchase. Since iPhone was bought in the US,
    you must return the iPhone to the US. That means you must personally bring
    the iPhone to Apple in the US or send it to a friend/relative in the US for them
    to take to Apple. After replacement, your friend can ship it back to you. Shipping
    and insurance costs are your responsibility.
    Apple does not accept international shipments for evaluation/repair
    and will not ship replacements out of the country.

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