I bought pdf converter pro but when i convert to excel it only converts the columns with figures leaving out the columns with quantity descriptions
i bought pdf converter pro @$29.99 but when i convert to excel it only converts the columns with figures leaving out the columns with quantity descriptions
Contact the vendor of the product for support.
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I paid for Adobe Acrobat DC PRO but when I download it it is only the standard one. WHY?
I purchased Adobe Acrobat DC PRO, but when I download it all I get is the standard one. WHY?
What makes you say "it is only the standard one"? What do you see? And where?
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why?
My husband and I are using the same iTunes account on all mac & pc computers, but the libraries are different on each machine. We always manually manage our music (no auto sync). iTunes is up to date on the PCs. My husband uses our joint iTunes account on his pc, but once again, has a different collection in his library from those on the other machines. He can't load any music from his PC to his iphone 4. I can load music from my mac library to my iphone 4s, but cannot load from my pc library to my iphone 4s. How can I switch my main library that it syncs with from the mac to the pc?
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I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.
Go to Finder > Preferences then select the General tab
Make sure External disks is selected. -
Just bought a MacBook Pro and when i try to get the free download of Lion it aks for my details but one of them is State which only alows 2 charecters and I live in spain....
How do i get my free Lion update????Thx i found the answer
https://discussions.apple.com/message/15658181#15658181 -
I bought Pages on Appstore, but when I quit the soft Pages, I get a window saying my test period has expired, and propose to buy it. I tried to install again in appstore, but same result - thanks
It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip. -
I work on dual screens on a new mac pro but when I do the 4 finger swipe it moves both screens, is there a way to move just the screen that is active?
Multiple desktops and dual screens really aren't meant to work together. Apple came up with this multiple desltops feature and never really thought about users that use a dual monitor setup. So use either multiple desktops OR dual monitors but not both. Also don't try to use any App in Full Screen Mode as that doesn't work with dual screen setups either.
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I delete an icloud email from my MacBook Pro but when I open mail again the email is still there. What's up with that?
exxronin wrote:
At least I understand, but the functionality does not match what the manual says. When functionality does not match the manual it is a BUG.
What if I do not want to use IMAP or Exchange? I do not like being forced to use technology I do not trust.
No, it is not a bug. It is working as designed. And there is noting in the manual that staes you can create folders for a POP account.
You do know that any email sent through a POP account stays on the provider's server (often for years) even if you delete it from your inboxes, right? Completely beyond your control. Refusing to use an IMAP service doesn't protect you from anything. -
I have bought a dvd of photoshop elements 12. I have installed it both as the licensed version and again as a trial version. I can open organiser but when I try to open editor it asks me to sign in. Ive tried it with my ID and also tried creating a new ID with another email address. However i cant get past this screen - it just freezes and wont load or do anything.
Hi,
Can you please elaborate what happens when you try to Sign in?
Also , Can you please share the following logs at [email protected]:
Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
Thanks,
Shikha -
My internal hard drive isn't being recognized on my macbook pro but when I put the HD in my Mac Pro (desktop), the desktop computer recognizes the HD. When I insert the installer CD on my laptop, it also doesn't recognize my hard drive. Please help! Thank you!
I've also been getting an image with the folder and question mark. I've tried everything on the apple support page but it doesn't seem to work either.Well, I tried all of your suggestions and they didn't work -- no surprise because I was trying to backup to my external c.d. disk. Duh! The application for the home is in the mail.
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I have an iPhone and when I got it, I had a Toshiba laptop. Now I have a MacBook Pro, but when I try to wi-fi sync my iphone and new computer, it doesn't work because on my iphone it is still trying to sync with my old computer. How I can fix this?
Move the content from the old computer to the new computer.
Sync the iPhone via cable to the new computer and enable Wi-Fi syncing.
It should now be possible to sync via Wi-Fi to the new computer. -
I'm trying to find my phone back up from a few days ago before I bought my new iPhone, but when I searched on iTunes backup it has been replaced by the back up the day after that. Now all my data from my old phone is lost including some really important things. Also before that iTunes wouldn't let me sync my iPhone 5s data to my new iPhone 6 Plus, saying that the data is corrupt, that's where all this trouble started. I've been trying to back-up the old phones data so I can access it, but it's been replaced when ever I plug the new phone in, and no the 'sync automatically when connected' is not ticked. Please help me find my back ups.
Your iCoud account remains in iCloud even if your device is restored. (In fact, you can't delete an iCloud account from iCloud, you can only choose to stop using it.) If the device is restored, or it may no longer be signed into your iCloud account but your account will still exist in iCloud.
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I have never set a firmware password on mymacbook pro, but when I hold down option to boot from a different drive, I geta lock, and have no idea what the password is, i am the first owner of my mac so its impossible that someone else has set the password, i have only noticed this becuae i made a bootcamp partition and installed windows onto the machine, after the installation... i shut down the comptuer and continued to use os x, days later i tried to boot into the boot camp partition again by holding down the option key on boot, but i got a window asking me for a firmware password that i have no idea of! please help me!
willHi macbookprowilliam, I have the SAME problem, that grey lock just appeared trolling me. I dunno the password and I wan't to sell this macbook! I need the password. Maybe it's a new malware! I don't even know how to set a firmware password and I am the only user on this computer too! I have a thread about that too: https://discussions.apple.com/thread/3926399?start=0&tstart=0
So, did you fix it or got around it? Please reply! I am desperate.
Thank you -
I've updated all my software and Itunes on my Macbook Pro but when I went to open iTunes it tells me it's either corrupted or not installed correctly and to reinstall it. Is there anyway to fix it without reinstalling the whole program?
Here's a previous discussions that seems to have solved a similar issue in the past:
https://discussions.apple.com/message/12209861#12209861 -
Downloaded iBooks on my Macbook Pro but when I tried to sync it on my iPhone, this appeared: "Are you sure you want to sync books? All existing songs, movies and TV shows on the iPhone “My iPhone” will be removed". Love the iBooks as well as music. I really don't want to loose my music. HELP!!!
From the message you are receiving, it sounds like you either, 1) haven't synced your iPhone with that computer before, 2) are using two different iTunes accounts, or 3) both. If you have purchased music or movies through your iPhone with a certain iTunes account and purchased books through iBooks on your MacBook through a different iTunes account then there is no having both on the phone.
Apple doesn't allow content from two different accounts on a device at the same time. Also if two "libraries" have been created, one on the iPhone and one on the Macbook then syncing will erase data that is not associated with that particular library.
If you are using the same iTunes account for both, then you should be able to redownload any purchased items (music, books, etc.) from iCloud, assuming you have set that up.
I hope this helps!
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