I bought photoshop card for three months use. Once I managed insert the code, but then every time I log in they ask me insert the code. When I insert the code, I was told that the code already used.

I bought photoshop card for three months use. Once I managed insert the code. Then I was asked again insert the code, when I do it again I was told the code already used. What should I do?

Launch iTunes. From the menu bar click Store / View My Account
Click: Edit Payment Information
Make sure you have the correct Security Code.
Then click: Done
And try resetting your Apple ID password. https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa

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I had previously purchased the programs "Pages" and "Numbers" and they are on my iPhone and iPad I was told that the programs would automatically copy a version of itself for the iMac to be running them but I don't see it installed. How can I install them

I had previously purchased the programs "Pages" and "Numbers" and they are on my iPhone and iPad I was told that the programs would automatically copy a version of itself for the iMac to be running them but I don't see it installed. How can I install for free? I see that I could go to the apple store and purchase them again but I belibve that since I had already purchased them; I would get a free copy for my Imac. Do I got something confused here? Please help.

Whoever told you that was misinformed or lying. Those applications are sold separately for the iOS platform and the Mac platform.
Go to the Mac App Store to purchase Pages and Numbers for your Mac. They're $20 each. If you are running an older version of Mac OS X that can't use the Mac App Store, you can purchase install media from Apple.

I was told that the iMac can track the text on the monitor when in Large magnification mode

I am a visually impaired new iMac user. I was told that the iMac can track the text your typing on the monitor, but even with the voice over on, it doesn't visually track when typing E-mails, Word etc. I do have the magnigication on very large. What am I doing wrong?

Thank you so much for this remedy. I don't know why I didn't see this setting in the first place. This shows that the willingness of those who are more experienced giving the benefit of there knowledge is invaluable. I hope I will be able to help someone one day. Thanks again!

I received a link to a iTune movie trailer in an email. I clicked on watch now and then play. I was told I need to download Quick Time, but when I clicked on download, I was told that QT is built into Mac OSX. My MacBook has OSX Yosemite.

I received a link to a iTune movie trailer in an email. I clicked on "watch now" and then "play". I was told I need to download Quick Time, but when I clicked on download, I was told that QT is built into Mac OSX. How do I get QT to work?

When I hit the play icon the little arrow thing goes all the way over to the end of the file and doesn't play at all. What gives?
Is this a minimum information puzzle? It is difficult to diagnose a problem long distance when you provide little or no information regarding what actions you are actually taking to export the data or which version of iPhoto you are using. Based on your latest description of how it doesn't work, my best guess is that you are exporting a single frame from your video clip rather than the "Original" file. This is easily checked by opening the file in QT and simply pressing the left/right arrow keys. If the file only contains a single frame, then your export work flow is at fault. Please select the "File > Original" (or similar) option in the export menu to export the entire file in whatever version of iPhoto you are using..

HT5934 With the new ios7 my every time I receive hotmail it shows all mail as unread when it has already been read

With the new ios7 my every time I receive hotmail it shows all mail as unread when it has already been read

I have the same issue with a non-hotmail POP3 mail account. Must be a bug in iOS7 as it worked without a problem in iOS6.
The funny thing is that if you select "Edit (upper right corner of the screen)/Mark All" there is no "Mark as read" choice here, it reads "Mark as unread". So the built-in Mail app knows that the messages has been read. (Note that I use a non-English iOS language setting, so the actual labels may differ).
And the next funny thing is that only the really unread mails (new ones) are marked with the ussual blue dot.
I have already sent a feedback to Apple about it.

When I set up email for the first time, I had to enter a 4 digit pin. Since then, every time I switch my phone on, I have to enter this pin. How do I remove or bypass the pin so that I can switch on the Iphone without having to first enter a pin?

When I set up email for the first time, I had to enter a 4 digit pin. Since then, every time I switch my phone on, I have to enter this pin. How do I remove or bypass the pin so that I can switch on the Iphone without having to first enter a pin?

Go to Settings>General>Passcode Lock>tap Turn Passcode Lock Off, enter your "pin".
Edit: Are you saying you are getting a prompt for your email pin, or are you talking about the passcode lock that appears when you turn the phone on?

HT201272 I attempted to copy an old playlist to an old iPod and was told that the items could not be copied until they were downloaded from the cloud. If I download the items so that I can copy them to my iPod are they they no longer in the cloud?

I attempted to copy an old playlist from my imac to an old ipod and was told that i must download the songs from the cloud before i can copy the playlist to the ipod. If i down load these songs from the cloud are they no longer available from the cloud for my other devices (iphone5)?

Try re-creating your iTunes library:
http://support.apple.com/kb/HT1451

My daughters Macbook's (3 years old) computer screen sometimes will waver and freeze and then turn white if not moved around. She was told that the replacement part would cost $600. Do you know what's going on, and what is the replacement part?

Mydaughters Macbook's (3 years old) computer screen sometimes will waver andfreeze and then turn white if not moved around. She was told that thereplacement part would cost $600. Do youknow what's going on, and what is the replacement part?

Who told her that the replacement piece was $600?
Ask those people which piece it is.

TS3297 I bought a card for $15 I tunes and it says it downloaded sucessfully but I cannot answer the 1st question right. I purchased a Chevy monza spider and it wont accept it

I bought a card for $15 and it downloaded sucessfully but I cant redeem it because I dont know exactly what I typed in for my 1st car
Chevy monza spider

Try this: http://support.apple.com/kb/ht5312
And if that doesn't work, contact Apple: http://expresslane.apple.com

HT1430 I can receive e-mails, but every time I try to send one from my outbox I get a message telling me it was "rejected by the server" - any Ideas Ho I can get past this?

I can receive e-mails from several accounts on my iPhone, but everything I try to send comes back with a message telling me it was "rejected by the server" and just sits in my outbox.
Any suggestions?

Remove the Mail account. Go to Mail preferences>Accounts>and go the account and delete it. When it's done, go back and add it back.

You've asked for confirmation and I hit the link and was told that the account is confirmed but the question is not yet confirmed? Happy to comply but can't get your site to agree.

As stated.

Even if you were still under AppleCare warranty, it would not cover damage from a fall.
That "17 day" warranty makes no sense, though. iPods have a 1-year free AppleCare warranty for service, and 90 days for free phone support:
http://www.apple.com/support/products/ipod.html
Apple can repair just about anything that might be wrong with your iPod, but it will cost you. Call, explain the problem, ask for a repair appointment at your nearest Apple Store (or get a case number and ask for instructions to mail it in for a repair), but get a firm quote on the repair cost before authorizing the repair (or mailing it in for repair).
800-APL-CARE (800-275-2273)

HT3702 i was told that the purchuse failed so why was i charge twice for the one transaction and there are more then one of them i have been charge twice for each of them i would my money back for each of the double tranactions thank you

i have been charge twice for each of the tranactions i made and i would like them back thank you

Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck

Hi.i currently use photoshop lightroom 4 and have uploaded books to blurb with no problems but today every time i try to log in to blurb through lightroom to upload the book a msge appears saying "Could not cotact Blurb web service.please check internet c

Hi I currently use lightroom 4 and have never had an issue uploading photo books to blurb.but now when i try a message appears saying "could not contact blurb web service.please check internet connection" my internet connection is fine.please can somebody help me as i need to get the album done as it is a wedding album and the clients are waiting on it.many thanks,Sean.

Hi,
I got this problem sorted and it actually very easy. For some reason the settings on the windows page i use on my laptop conflicted with the blurb/lightroom upload. All you need to do is set up a new windows user page and set it up as admin. You will need to transfer all the photos from the lightroom on your current user page to the new one which can be annoying but at least you will hopefully get up and running again. I hope this helps,
Sean.

If I check a website offer, then try to delete , it refuses to go. I can log out, but then every time I want to use the browser, that site comes up and refuses to go. What can I do?

I am having a very annoying problem with some websites that take possession of the Safari browser. I cannot delete them and when I manage to quit the browser, the next time I bring up the browser this website spews its message once again. What can I do? At the moment, it is a website called "Inovative Web Hosting", though I have had many other problems with other sites as well. Ella

Quit Safari.
Hold the shift key down and relaunch Safari.
Reset Safari.
Click Safari in the menu bar.
From the drop down select "Reset Safari".
Uncheck the box next to " Remove saved names and passwords".
Click "Reset".
Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
Turn off Extensions if any, and launch Safari.
Safari > Preferences > Extensions

Are there any provisions in place for overseas military not able to buy direct from Apple Store to get an option of a track pad instead of magic mouse when buying a new iMac? It seems that the new OS is going to NEED trackpad and magic mouse will moot

I AM A PASSIONATE APPLE USER. Please don't get me wrong. I love every Apple product we have. I am just a bit discouraged that as a person living and working overseas, I do not have the same opportunity to build my Mac to my specifications. I am bound to buying the products through the Exchange. I appreciate that they are carried but when I compare to the Store, I am discouraged that there are some FREE options offered to Stateside folks not offered to AAFES/Exchange consumers. I want a track pad instead of a mouse. It seems that is where Mac technology is headed. Lion will all but REQUIRE it for many of the new features coming! Apple should offer new purchasers the opportunity for a free upgrade to a track pad!

You can provide feedback > Apple - Feedback

I bought photoshop card for three months use. Once I managed insert the code, but then every time I log in they ask me insert the code. When I insert the code, I was told that the code already used.

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