I bought Photoshop CC for one year for 599 rub/month and today bought CC and Ligtroom for 299 rub/month. How I can stop agreement for 599 rub/month?
I bought Photoshop CC for one year for 599 rub/month and today bought CC and Ligtroom for 299 rub/month. How I can stop agreement for 599 rub/month?
Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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my daughters new ipod touch is being recognised as my sons old one on itunes,this has caused the ipod to lock and she has lost all content. i now want to get itunes to recognise her new ipod , but it is still recognising it as the old one, how can i sort this out
Does both your Windows and Macbook iTunes have the same library of songs?
if it does then, much easier to proceed, else try to load the Macbook with the same library as Windows.
Note that only one of the Macbook USB port is good for iPod Classic, the other is too slow and may cause timeout, and I would suggest disconnect all other USB devices, while you Restore or Sync the iPod Classic.
Connect the iPod to the Mac, (if iTunes launch, please close it back.)
Use Disk Utility -> select the iPod Device->First Aid->Repair (use option FAT32)
After the Repair complete, eject the iPod.
Connect back to the Mac
When iTunes launch, Restore the iPod when Prompted, (use FAT32)
Sync your library.
Good Luck! -
I paid for a one year subscription to "the daily" and after 6 days I was notified my subscription had expired. The Daily support does not respond. How can I resolve this?
Hi there,
Your subscription was started on Mar 27, 2014 and ended on Mar 27, 2015. Since then no new renewal has happened.
If you have received a new code from your college then please visit https://creative.adobe.com/redeem to start your membership again.
^Ani -
I have paid once for one month subscription for al jazeera sport live app. I just released after few months that they are automatically charging me on monthly bases. How i can stop them charging me for something i did not use and i did not authorize?
You possibly set up an auto-renewing subscription with the app - there are instructions on this page on how to manage them, including how to stop them : http://support.apple.com/kb/HT4098
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I purchased and installed the Photoshop Photography Program last year but my computer crashed and now I need to re-install it again...can someone help?
Hi Sangeeta,
For a fresh download on a new hard drive, it's best to start with the CC desktop app. Sign into adobe.com and download it here: creative.adobe.com/products/download/creative-cloud
You can then launch the desktop, sign in and download PS & LR. -
I have two computers that I uploaded my Photoshop to. One I just removed the program and the second I erased the hard drive and sent back to the company. I have a brand new computer and am unable to install Photoshop due to the two computer limit. How can I gain access again.
in the future and if possible, deactivate (help>deactivate).
for now, contact adobe support for an activation reset, http://helpx.adobe.com/contact.html?product=flash&topic=using-my-product-or-service -
My Ipad screen is blank except for the service and battery symbols. Any ideas how I can fix this please?
Try restarting
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost). -
I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can reset it?
You can't reset it. If you don't konw the password then you can't use that backup
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I transferred settings and files from old MacBook air to new one. New one now gives popup about failing to connect to server (old iMac). the new Mac air and old iMac have never met and are 2000 miles apart. How do I stop the popups?
Change your settings in Sharing preferences, for one, and remove the server out of the Finder's sidebar. Obviously, this is the result of transfering all your other computer's preferences to your new computer.
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I have downloded ITunes to a new laptop and signed in this let's me download previous purchases in to the librery but can't get the films I have bought quite a lot over time any idea how I can get them ???
You cannot.
You buy one and only one download of movies. it is your responsibility to backup your purchases.
Copy everything from your old computer or your backup copy of your old computer to your new one. -
I have an unlocked iphone 4s bought from apple. Will be in London and Paris and would like to know if how I can purchase a data plan while on vacaqtion
Can I still use the phone in Boston when I move there?
Only on a supported GSM carrier.
Will there be networks I cant use?
Yes. CDMA networks.
As I understand it the 4S supports GSM and CDMA networks worldwide.
No, you've misunderstood. The GSM iPhone you can buy in Ireland supports GSM networks only i.e. AT&T -
2 of my movies are no longer working in my iTunes or on my iPod Touch, One doesn't play at all and the other gets to about 29:00 than stops working and I don't want to buy them again. Then also when I added a non-iTunes movie and tried to have iTunes make an iPod/IPhone version it gave me error -4. What's happening to my movies?
I also have to add that the right earbud only doesn't work on my phone while i'm listening to music. If I'm face timing it's okay. what the heck.
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I recently downloaded a whole cd on itunes. However, as it was downloading one of the songs was interrupted and didn't fully download. How do i get the whole song without having to pay again?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music then you will need to contact iTunes Support - try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I recently downloaded a whole cd on itunes. However, as it was downloading one of the songs was interrupted and didn't fully download. How do i get the whole song without having to pay again?
Go to iTunes Store > Purchased ( in Quick Links on the right) and redownload
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I bought an iphone 5s free, I try to configure the network lte ANTEL Uruguay and will not let me.
How I can do?
thanksWhat happens when you insert the SIM card? Where did you buy this iPhone 5S? Are you sure it is not already locked to a carrier?
According to Apple, ANTEL is not a supported carrier in Uruguay - http://support.apple.com/kb/HT1937
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