I bought Photoshop CS5 Windows platform. I now own a Mac and want to install it to my new computer. Is this possible?
I bought Adobe Photoshop CS5 Extended Student and Teacher Edition (Windows,English) a few years ago. I now own a Mac and would like to download and install my photoshop. Is this possible?
A windows license is only good for the Windows platform. CS5 does not qualify for a platform swap. You might be able to install it on a Mac if you get a Windows emulator for it.
Similar Messages
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I have photoshop C6 on my MAC Pro and want to install it on my new MAC desktop. I sent the files with AirDrop but photoshop wont open I get an error message that it cant find the Library. Any thoughts?
download the installation files and install using your serial number or adobe id,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I have purchased Lightroom 5 for my window computer. I have just purchased an Apple Mac and want to install it there also but Adobe won't accept my existing Lightroom key
KRupani wrote:
Hi bertalan,
The Lightroom windows serial key will not work with the Mac as the these serial keys are platform specific.
Thanks
Kapil
The Lightroom serial number is cross-platform. It works on both Windows and Mac.
Something else is going on here. -
I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.
Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling -
I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I install it when I got it in CD form?
I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
In any case, you can contact Adobe support thru chat and have them reset your activation count to eliminatre your doubts regarding the license.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
want to install Indesign on my new computer but am having trouble. First bought CS2 in 2009 and upgraded to 7.5 in 2011. I have the serial numbers for both and was able to use it on my last computer. I don't use Indesign that often but there are some projects that it's good for. Where do I start?
Lchrichton123 what version of InDesign specifically are you wishing to install? You can find links to the installation files for the majority of Adobe Creative software titles at Other downloads
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I bought InDesign CS6 last year and want to download it to a new computer but I cannot locate serial
I bought CS6 last year and want to download it onto my new computer, but I cannot locate the serial number ?
Moving this discussion to the Downloading, Installing, Setting Up forum.
Boopatt please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html for information on how to locate your serial number. -
How can cs3 master collection be reactivated and installed in my situation? My laptop was stolen recently so obviously my copy of cs3 was not uninstalled and deactivated, and now I'm unable to install it on my new computer.
if you need an activation count reset, contact adobe support, https://helpx.adobe.com/contact.html
you can download your installation files if you don't have an installation disk and use your serial number to activate,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Now have a mac and want to connect Ipod without loosing file
I recently upgraded computers to an Mac I originally had a PC and my ipod was loaded on a PC now I want to use my ipod on my Mac but i am scared if I plug it in I will lose my songs. How can I avoid this?
First, it is always good to have a back up of your music files in addition to your iPod. Do not throw your PC until you finishing the transfer.
Download the 3rd party software iPodRip. Good stuff
http://www.versiontracker.com/dyn/moreinfo/macosx/20083 -
I synced my Iphone3G to my desktop windows computer. I now own a MacPro and want to swap my phone sync to this laptop instead. Any ideas how?
Try this way:
set up your iTunes account, disable autosync in iTunes, connect your phone to your new Mac and right click on it in the device list and choose backup.iTunes will backup your phone without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
About backups and what's saved:http://support.apple.com/kb/HT1766
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
How to save other data: How to back up your data and set up as a new device
How to backup iTunes. How to back up your media in iTunes -
Hi, I have bought Photoshop and Premiere Elements for windows, but I now have a iMac and would like to deactivate on the PC and transfer the programs to the iMac. Is that possible even do I bought it for Windows?
Normally an Elements purchase is good for both platforms. You should only need to download and install the Mac versions of the programs and install and activate them using the serial number you have from the opriginal purchase.
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I bought Photoshop CS5 for PC and recently I bought Apple. How can I reinstall my existing software?
As far as I know, the CS5 serial number for a PC does not work on a Mac
Serial number and activation chat support (non-CC) may help
http://helpx.adobe.com/x-productkb/global/service1.html
Swap Windows <-> Mac http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l -
HI, I just bought Photoshop CS5 and I have a problem with HDR pro
HI, I just bought Photoshop CS5 and I have a problem with HDR pro . when I am trying to mount 3 images together it act in a strange way ( the images appear and disappear many times) then when the window with the result appear and I say ok it open up in photoshop as a single image ( in the layers there is just 1 photo) and when I am trying to work it up with the Plug in/filter HDR Effex Pro (Nik softwear) a pop up window appear saying that the file is missing and the operation it is not possible. Why and what is happening ? Someone can help me ?
This is normal operation. The output from HDR pro does not produce a layered file. You make all your adjustments in the Nik Plug-in. Once Nik has finished you then make any rinal changes in Photoshop. Trying to use NIK again on the image in Photoshop is not the way to do this.
When HDR pro comes up do you see all the presets and controls? Presets on the left and controls on the right
MK -
In 2012, I bought Photoshop CS6 Extended (education edition) for Mac. Now I want to install it on my new Macbook. I have the correct serial number and product code, but I receive an error message: the software may be a false copy etc....What to do?
Here is a copy of the error
This means : Installation failed.
Verification of the Adobe Software failed
The product you want to install is no valid Adobe product and seems to be falsified.
HUgo
Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Hugo please turn off your e-mail signature.
If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files. You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
To download a fresh copy of the installation files please see Download CS6 products.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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Adobe Photoshop CS5 Windows Finnish update files failed to install/load
Adobe Photoshop CS5 Windows Finnish update files failed to install/load.
Loading updates fails at the end of the loading. Tried it yesterday and today same errors. Are the files corrupted at server or how to fix this ?
Adobe Bridge CS5 4.0.5-update
Adobe Extension Manager CS5 5.0-update
Photoshop Camera Raw 6.7-update
Photoshop CS5:n Photoshop 12.0.4-updateupdate by downloading the files directly and then applying them:
pre cc updates: http://www.adobe.com/downloads/updates/
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