I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements?

I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements? Thank you.

My guess is that you won't be able to do much if you threw away the serial number before using it. The serial number will not have been externally visible on the box though... doing that would make it available for use by anyone who sees the box in any store.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If you remain unable to locate the serial number you might need to head back to wherever you purchased the product to confirm whether or not you might have thrown out the serial number or if it could even possibly have never been provided.
Beyond that you need to resolve serial number issues with ASdobe Support directly. Here is a link for chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Similar Messages

HT1349 I dont have my i pad and threw away the box, how do i get the serial number without getting to i tunes or threw my ipad?????

I have my i pad somwhear else right now and i need to get the serial number from my i pad but i am locked out of it and i threw out the box. The main problem is that i need to get into my i pad without eraseing its memory. CAN ANYONE HELP???????????????????????

settings>>>general>>>about

TS1702 I cannot get my app store or itunes apps on my iphone to load. I have restored my phone but it was not helpful. Can you help?

I cannot get my itunes of app store applications on my iphone to load. I have restored the phone, but that did not work. They just say loading fore a long time

Maybe you'd have to contact an Apple Store or the carrier who handles
the phone, about how to reset it. There should be some helpful motions
and efforts to attempt to re-connect the vehicle to the iPhone, there.
Perhaps there's a firmware update for the vehicle at an authorized agency...
Looking ahead, when looking into newer 2015+ models, test with a phone.
Good luck & happy computing!

I downloaded DC copy and followed directions on U tube as to how to transfer photos from my pc to my I pad but instruction was not very clear can someone give me a point by point of how to do it.

Hi - I downloaded DC Copy to use to transfer some photos from my PC to my I pad. The instructions on U tube by an Apple Tech person were not very clear.
Can someone please give me a step by step procedure to followo to do this. Thanks

Welcome to Apple Support Communities
You can install Windows on Boot Camp or a virtual machine > https://discussions.apple.com/docs/DOC-3321
If you decide to use a virtual machine, install Parallels, VMware Fusion or VirtualBox. You can install the Windows version you want.
If you decide to use Boot Camp, you can install a 64-bit Windows 7 or 8. In both cases, you have to use a System Builder or full Windows 7 or 8 version, which you can buy at Amazon or NewEgg. You will need an external disc drive.
There's no risk in installing Windows on a virtual machine, as it's installed on a virtual hard drive. If you install Windows on Boot Camp, follow Apple's steps to install it > http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.8.pdf

On the iOS7 photos do not fit the screen, and I can not move or scale or resize.. Is there something I am missig?

On the iOS7 photos do not fit the screen, and I can not move or scale or resize.. Is there something I am missig?

Yep, I have the same issue...really upset about this upgrade now, wish I could rollback to iOS 6..
-Steph

How do I go about getting the product serial number to register my product as well as install my product. I bought it with a product box. On the software disc sleeve, there is a series of numbers pasted at the bottom of the sleeves but this is not valid

How do I go about getting the product serial number to register my product as well as install my product. I bought it with a product box. On the software disc sleeve, there is a series of numbers pasted at the bottom of the sleeves but this is not valid. When I tried to type this in for registration, it does register as this numbers also contain letters in it. Apparently the registration boxes accept numbers only. What do I do with a useless product for which I have paid good money for it?????

This is the simple solution which was offered to me when I tried to get the serial code on line.
The box and disc sleeve do not contain a series with 24 numbers which I presume is the product code to install.
I tried to redeem the registration code by following what they recommended, but inevitably it gets to the page that showed the registration boxes that need 24 serial numbers and I got stuck again.
This product is so different what my previous experiences of other software products where I just enter the serial number straight from the disc sleeve and then I got registered and go on to use the software.
I is really frustrating, spending the last two hours trying to get my product going....

Most times i am not within range of a wi-fi connection if there something i can add to my ipod touch to access the internet from afar?

Hello Most times I am not within range of a wi-fi connection is there something i can add to my ipod touch to connect to the internet ?

You can purchase a MiFi or similar device. It acts like a wifi hotspot and connects to the internet via a cellular connection. You need a data plane too.
https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CHsQFjAA&ur l=http%3A%2F%2Fwww.verizonwireless.com%2Fb2c%2Fmobilebroadband%2F%3Fpage%3Dprodu cts_mifi&ei=rcWKT-jeBYes8ATi7pDeCQ&usg=AFQjCNGEnpTkiGCnUOHacw5dEOr0BOc7zg&sig2=M 4Xf1Hglj2FYYYfnC5rJTg

I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to.. When I've tried to download and install again

I have downloaded, extracted and installed Elements 12 but it will not open nor can I find the Adobe file in the file where I installed it to.. When I've tried to download and install again it says that the "Object Already Exists." It may exists, but it is not visible in the file or in my list of programs on the Startup Menu.

cactisken
You should not have to uninstall Premiere Elements 12/12.1 in order to install and run Premiere Elements 13 on the same computer unless your computer is overloaded and the computer resources are compromised. Just use one program at a time.
Can you still use 12/12.1 on this same computer that will not let you use 13?
What specific Window operating system are you using?
Let us go through the usual drill...
1. Does the problem exist with and without the antivirus and firewall(s) disabled?
2. Are you using a pen and tablet device instead of a mouse?
3. Did you install the program with antivirus and firewall(s) disabled?
4. Disable the SLCache Folder found in Windows 7, 8, or 8.1 64 bit
Local Disk C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder should be the SL Cache Folder that you delete or disable by renaming the Folder
from SLCache to SLCacheOLD.
5. Are you running the program as Administrator and is the latest version of QuickTime installed on the same
computer as Premiere Elements 13?
Let us start here and then decide what next.
Thank you.
ATR

I got my Photoshop CS6 to the Installer and once it has me put in my serial number, it is telling me "The serial number you provided is valid, but a qualifying product could not be found on this computer.

Isn't that the whole point? Aren't I trying to download and install photoshop CS6? I don't understand this. Can someone PLEASE help me install this damn thing?? I unzipped it all, and attempted to install. I got my serial number from my account online. What am I doing wrong?
-Shottsy

your cs6 serial number is an upgrade from a previous version. after entering your cs6 serial number you should be prompted for the previous version's serial number.
enter the correct number at the correct time and installation should proceed.

I lost Lightroom 5 bought in Dec 2014 and want to download another copy with a serial number. It is not available on the Adobe website and Im not interested in Lightroom CC. Can you direct me to an appropriate website? Thanks Frank

I lost Lightroom 5 bought in Dec 2014 and want to download another copy with a serial number. It is not available on the Adobe website and Im not interested in Lightroom CC. Can you direct me to an appropriate website? Thanks Frank

Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

I accidentally threw away the box with my serial number before registering the product. I am new to adobe so I didn't realize I would need it. Is there a way to track down my number?

I accidentally threw away the box with my serial number before registering the product. I am new to adobe so I didn't realize I would need it. Is there a way to track down my number?

Barbara B. wrote:
There is one faint glimmer of light. Depending on where you bought PSE you might have gotten a redemption code rather than a serial number. If you didn't also throw away your receipt, check that for a code. Then go here, if you find one:
Redemption Code Help
But otherwise, I'm afraid you are out of luck, sorry.
Barbara,
It has been months since I visited here. Your patience is still intact! I have your wonderful PSE 11 book on my Kindle now. Thanks for the good work.

Imac will not turn back on after being unplugged. Is there something I can do?

imac will not turn back on after being unplugged. Is there something I can do?

SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
The 5 second timing is important to a successful reset.

I bought a second hand Macbook Pro and colorful stud Only after a few months I decided to reformat it Bad movie started here I did not get it with a disc and I come to install the operating system And he asks the name of Apple's user ID financed had been

I bought a second hand Macbook Pro and colorful stud
Only after a few months I decided to reformat it
Bad movie started here I did not get it with a disc and I come to install the operating system
And he asks the name of Apple's user ID financed had been bought Lion OS Now
And who sold me does not answer then I found the phone number of his mother
She said he lived in USA and paid him more than the lion version of the MacBook and now I can not install Lion
And I'm not from USA

Unless you go back to the original owner, yes you need to pay for it again.
You're entitled to the OS that shipped with the device from Apple, but if you don't have that media there's nothing you can really do. If the system originally shipped with 10.7 or 10.8 then when you boot it to Internet Recovery, it will automatically offer you that OS version (as the serial # is registered with Apple). If it shipped with an older OS, then you need to enter the Apple ID that purchased 10.7 or 10.8. You didn't purchase it so that's not you.
The options you have are to buy Lion for $29 US (I don't know the price in Palestine), or Mountain Lion for $19 US (don't know the price in Palestine either), and install from scratch.
And it's a good idea to know you have restore media before you reformat your machine.

I am now using v3.68 and tried updating to v7.01 but it does not seem to work. Went to control panel to remove all the old versions but Firefox was not listed there although Thunderbird is there. Please advise asap, thanks

I am now using v3.6.8 and tried updating to v7.01 but it does not seem to work. Went to control panel to remove all the old versions but Firefox was not listed there although Thunderbird is there. Please advise asap, thanks

I recommend backing up your Firefox settings in case something goes wrong during the uninstall/reinstall process. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
In the Control Panel, Add/Remove programs, look for '''Mozilla Firefox'''. Make sure to save (do not delete) your personal settings when uninstalling.
If it isn't there, just try installing 3.6.23, which is the latest in the 3.6 family. You can download 3.6.23 here: http://www.mozilla.com/firefox/all-older
With respect to version 7.0.1, are you saying that the installation failed, or it seemed to work but it's nowhere to be found?

I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it.

I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it and I need to back up the files and then restore the hard drive. But I can't open the hard drive to move the files onto the new one!
Help me please. I am not very technical so please answer as if I have no clue!! This hard drive has my iPhoto on it and all my pictures of my son, wedding and my current photography course so I desperate to get it back!
Any help will he appreciated!

disk0s2: I/O error.
disk0s2: I/O error.
The MBP's disk is damaged and requires replacement.
Genius Bar Reservations: http://www.apple.com/retail/geniusbar/

I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements?

Similar Messages

Maybe you are looking for